G | translate Shop Translator

Nov. 26, 2019

I got it installed in the end but editing translations turned out not easy so I went for another option. There are a few ways of translating the text. Edit text option through their app gave me a few languages, but not all I wanted to be translated. Maybe giving customers a catalog option would have worked better. Another option, editing text through my website, had half of the text missing. I guess, if you have more advanced IT skills this should not be a problem but I struggled. Their customer service was 5 stars, very helpful. They do need to improve some parts of UX to make text edits easier and signing up less confusing.

March 10, 2022

Ashkhen, Susanna and Ella are a great team, very kind, quick and helpfull. Big thanks! I highly recommend.

Nov. 22, 2019

it is great tool ,before i did not know how to use and set up,so i have to ask Susie to help me to set and work well,she did very good and very professional.i will recommend this app to my friends.

Nov. 22, 2019

Lilit and Ella were very helpful, the tool work perfectly for what We need. thank you very much for your support.

April 7, 2020

I have just installed this app and I needed some help to do this. The customer service person Ella was absolutely great. She really answered all the questions and did all the necessary changes in shopify to my specifications. Thank you Ella for all your wonderful help. Update 07-04-2020, still excellent customer service Ella

Nov. 14, 2019

Amazing app! Thanks to the support team and I'd like to thank specially Suzan for solving my problem instantly.

Nov. 14, 2019

Other translation tools manipulated our theme files so much. This app works fine without corrupting theme files and meets our expectations. Also, we are happy with their great support. Thanks to Lilit.

Nov. 13, 2019

Very good app! Even if there are things that you do not understand with detailed settings, they will tell you carefully. Ella and Lillit kindly supported me! Thank you very much!

Nov. 12, 2019

Great app. I´d like to thank specially Suzan for her help. She solved all my questions and problems.

Oct. 13, 2023

Suzan has been very reactive and responsive even during this coronavirus period and fixed my problem within 15min. She is pleasant as usual. Perfect customer service! I know why I spend my money with those guys. Long life to Gtranslate ;-) Borya helped me once again. He never gave up a problem. If there I a bit of time to get used to Gtranslate, I would definitely recommend it. I works fine , it is fairly easy to use and the support is always here. Those guys reply fast cause they're a little team. If they don't know about an issue, they come back to you later. They never let an issue down. They solved all my issues. That's why I remain with them. Great little team there ;-) Long life to Gtranslate! Great support from Elen. Was patient and helped to get through the problem step by step. Even after few months of not contacting them becuase of not having any issue, they replied fast, followed-up. Highly recommended.

Nov. 13, 2019

Thank you Ripa and Borya for all your help getting started with GTranslate! It's a helpful tool to translate our online shop.

Nov. 6, 2019

Its a great app for the price compared to many other I've seen. It needs some manual editing for the translations but what you can't fix yourself Ella, Tigran and the other guys at the support are more than willing to help out! There are still room for improvements to be made, but their quick and excellent support brings the rating up to 5 stars for me!

Nov. 4, 2019

I am glad that I changed the translation app and started to use gtranslate. I have several needs. Ella from the team was very helpful and she helped me in every aspect. Highly recommended

Nov. 2, 2019

Ripa was excellent in assisting me in my specific requests to adjust small details. Best translating app out there with unlimited support!

Nov. 11, 2019

Suzan has been really great, her customer support has been responsive and reliable. Happy so far with the App.

Nov. 1, 2019

I had an issue with the app an Lilit helped me very very fast. Thank you very much. The app is great !

Nov. 1, 2019

Great app nice customer service,it is very convenience for us,useful function,if your customer from all of the world,believe me,you need it

Oct. 29, 2019

Suzie is the best, if wasn't her I still be at this moment trying to find the way to translate the things

Oct. 28, 2019

Amazing support, super quick reply and very helpful to fix the problem in less than 5 minutes on my shop! Linda pure-bee.de

Oct. 24, 2019

Thanks to Lilit for her amazing support ;) it was fast, professional and very friendly. Higly recommand this app