G | translate Shop Translator

Jan. 17, 2020

I think this one is a must install app on shopify. GTranslate is an amazing company to deal with!! Their service is top notch. If something goes wrong,a REAL person helps you right away! If store owners ever want to improve their stores to multilingual Shopify store, this is the app you’re looking for. The help center is super efficient and fast to answer.I am just on the free version,had a question for support, Susie and Tigran gave outstanding service and support.They did all the necessary changes and coding for my store. Super impressed, considering I was in FREE plan! *for some apps it takes days and weeks till you can receive an answer. Probably one of Shopify's best apps, I would highly recommend this! Excellent app, Excellent support team. Can not recommend them enough!!!

Jan. 16, 2020

Fantastic support from Ripa! We had an issue with the placement of the dropdown menu which was resolved quickly on both mobile and desktop versions of the website. Excellent.

Jan. 15, 2020

Lilit and Ella are the best. Really patient and helpful. I wanted to custom my dropdown so it can fits with my design and they understood exactly what I wanted.

Jan. 15, 2020

I am just on the free version, but the staff and especially, Ella, have been wonderful. I had some issues with another app I have on our store and they helped us and answered us promptly everytime until the issue was resolved. They were more than willing to help us with everything we needed.

April 14, 2020

Ella, Suzan, Sergey and Lilit did a fantastic job. Very quick response and amazing effectiveness. You feel yourself very well guided in that "tricky" translation-tool.

Dec. 26, 2019

perfect app and the people involved give me a A+ service. Sergey, Borya, and Ella followed me step by step to make sure that everything is runing as expected.

Dec. 24, 2019

it works well and easy to get up and running in less than an hour. Customer services are helpful if you get stuck

Dec. 21, 2019

They went above and beyond. Ripa was fantastic. She spent so much time fine-tuning everything. She even made sure all the pages were translated. So much attention to detail.

Dec. 20, 2019

it's great app and great support, it will fulfill all your translation needs with any language , i highly recommend it.

Dec. 18, 2019

Set-up support from Ella was simply fantastic and the requested alterations where done in minutes. Impressive customer support.

Dec. 12, 2019

So far so good, the customer service was awesome they were very helpful and prompt with their response! Thank you!!! Ella was the best!!

Dec. 6, 2019

Thank you for the great support! Thank you Sergey and Ripa, your support is fast and very good! I am a very happy customer!

June 18, 2021

An amazing app. User friendly and very easy to use. But more importantly customer support was outrageous. Ripas was really helpful and resolved A LOT of issues related to the layout. Borya carried on after Ripas' shift finished. Honestly speaking they provided excellent support spending hours with me online resolving all my requests. Elen was also of great help and assistance! Thanks a lot Ripas, Borya and Elen! Very quick responses, efficient, effective and extra friendly!

Dec. 3, 2019

Customer service with Suzan was GREAT! Excellent help with my install. She helped custom code my desktop and mobile version of my website. In a couple of hours I now have translated websites all over the world.

Nov. 26, 2019

I got it installed in the end but editing translations turned out not easy so I went for another option. There are a few ways of translating the text. Edit text option through their app gave me a few languages, but not all I wanted to be translated. Maybe giving customers a catalog option would have worked better. Another option, editing text through my website, had half of the text missing. I guess, if you have more advanced IT skills this should not be a problem but I struggled. Their customer service was 5 stars, very helpful. They do need to improve some parts of UX to make text edits easier and signing up less confusing.

March 10, 2022

Ashkhen, Susanna and Ella are a great team, very kind, quick and helpfull. Big thanks! I highly recommend.

Nov. 22, 2019

it is great tool ,before i did not know how to use and set up,so i have to ask Susie to help me to set and work well,she did very good and very professional.i will recommend this app to my friends.

Nov. 22, 2019

Lilit and Ella were very helpful, the tool work perfectly for what We need. thank you very much for your support.

April 7, 2020

I have just installed this app and I needed some help to do this. The customer service person Ella was absolutely great. She really answered all the questions and did all the necessary changes in shopify to my specifications. Thank you Ella for all your wonderful help. Update 07-04-2020, still excellent customer service Ella

Nov. 14, 2019

Amazing app! Thanks to the support team and I'd like to thank specially Suzan for solving my problem instantly.