All reviews

Rating Breakdown

  • 5
    88% (582 ratings)
  • 4
    5% (36 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (26 ratings)

Reviews with Text

  • 99% (652)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 10, 2020

Works perfectly and easy to set up! Support chat was also very useful, We spoke to Ella, who was really helpful & fixed any issues quickly.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

J'ai été en contact avec Ella qui m'a réalisé toute l'installation. Le support est vraiment à l'écoute et réactif. L'application fait vraiment bien son travail par rapport aux autres que nous avons testé. Je recommande fortement.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Just great - had no problems so far, I can only recommend it! I use the translator on Shopify and WordPress

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

The best App to translate a Shopify store. Staff they are very professional and they answer any question in 5 min. I was working with Ella and Susie and they help me to integrate the App to my store . GTranslate is working 100% after i try 5 different Apps. I am using GTranslate on my other website build on WordPress and is working perfect . After 2 years on Shopify this is my first review . Thank you GTranslate and i will love to work with you on different projects.

Using app

9 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 27, 2020

Great people and good service. Realy helped me solve my issues. Especially Tigran, Ripa, Susie, Ella, Suzan and Borya.

Using app

18 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 27, 2020

Just installed - Support so far excellent. Ella quickly sorted out a problem I was having with the installation. If the app is as good as the service so far it'll be great

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

After I tried many other translation apps, I'm back to GTranslate... and this time convinced about my choice: + Easy to use and great customer care. + The quality of the automated translation is also quite good and the prices are reasonable. I recommend it

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

Ella and Susie from GTranslate where really helpful getting the paid translation service up and running on our website.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2020

Thanks for everything Great app Amazing support Susie & Tigran fixed all bugs within a few hours Automatic Translation is not bad...

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

I think this one is a must install app on shopify. GTranslate is an amazing company to deal with!! Their service is top notch. If something goes wrong,a REAL person helps you right away! If store owners ever want to improve their stores to multilingual Shopify store, this is the app you’re looking for. The help center is super efficient and fast to answer.I am just on the free version,had a question for support, Susie and Tigran gave outstanding service and support.They did all the necessary changes and coding for my store. Super impressed, considering I was in FREE plan! *for some apps it takes days and weeks till you can receive an answer. Probably one of Shopify's best apps, I would highly recommend this! Excellent app, Excellent support team. Can not recommend them enough!!!

Using app

25 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 16, 2020

Fantastic support from Ripa! We had an issue with the placement of the dropdown menu which was resolved quickly on both mobile and desktop versions of the website. Excellent.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

Lilit and Ella are the best. Really patient and helpful. I wanted to custom my dropdown so it can fits with my design and they understood exactly what I wanted.

Store

Bajoue

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

I am just on the free version, but the staff and especially, Ella, have been wonderful. I had some issues with another app I have on our store and they helped us and answered us promptly everytime until the issue was resolved. They were more than willing to help us with everything we needed.

Using app

About 1 month

Total reviews

14

Average rating

4.6

3 / 5 Share

April 14, 2020

Ella, Suzan, Sergey and Lilit did a fantastic job. Very quick response and amazing effectiveness. You feel yourself very well guided in that "tricky" translation-tool.

Using app

3 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 26, 2019

perfect app and the people involved give me a A+ service. Sergey, Borya, and Ella followed me step by step to make sure that everything is runing as expected.

Using app

24 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Dec. 24, 2019

it works well and easy to get up and running in less than an hour. Customer services are helpful if you get stuck

Using app

About 22 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 21, 2019

They went above and beyond. Ripa was fantastic. She spent so much time fine-tuning everything. She even made sure all the pages were translated. So much attention to detail.

Store

Tiavie

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2019

it's great app and great support, it will fulfill all your translation needs with any language , i highly recommend it.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

Set-up support from Ella was simply fantastic and the requested alterations where done in minutes. Impressive customer support.

Store

Révvi

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

So far so good, the customer service was awesome they were very helpful and prompt with their response! Thank you!!! Ella was the best!!

Using app

34 minutes

Total reviews

13

Average rating

4.7