All reviews

Rating Breakdown

  • 5
    88% (582 ratings)
  • 4
    5% (36 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (26 ratings)

Reviews with Text

  • 99% (652)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2020

all PEFECT!!!!..the support is AMAZING!!..many many thanks to all the person every day support our website, LILIT was a great supporter!!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2020

Ap is amazing and support is realy kind and amazing. Amazing Ella help me to change widget appiriance and set this to my theme. I strongly recomended this app !

Store

Stevvex

Using app

About 4 hours

Total reviews

12

Average rating

4.7

1 / 5 Share

March 10, 2020

Horrible support with horrible translations for a paid app ($17.99 a month). I speak 3 languages and my wife 4, none of the languages that we finally!!! got the app to translate were even close to being acceptable. Google translate does better than this. In top of that, you have to go through a lot of work with your DNS settings on the domain side to grant access for this crappy app to work???? In this day and age where most apps are server loaded who thinks it is ok to provide this "service"? Would not recommend.

Using app

About 15 hours

Total reviews

15

Average rating

4.7

5 / 5 Share

March 9, 2020

Thank you for your fast help in the chat Lilit... It was a little difficoult for me to set up but there was good soport. The web look great now in different languages!

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 5, 2020

Perfect costumer service, Ella, walked me through everything I need and fixed my problems quickly. I'll hope their support will remain like this it is extremely important to me as a Shopify app user.

Store

LA'AVIN

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 13, 2022

Great app and service. I use it for my shop in german and english, so far it works for me. Thank you.

Store

Beemohr

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We have a live chat support, please contact us during operation hours: https://gtranslate.io/#contact And please remove this "review", since it is not a review. Thanks!

5 / 5 Share

March 3, 2020

I recommend this app for all Shopify users. If you have the chance ask for Ella when you contact them. Great customer service and very diligent. Will recommend 100%.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

This App is easy to install .and asked help from Gtranslate messenger, ripa was solving some problems for me. and she very good at what she do ! recommend 100% .Thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Very Quick Response. Borya Developer are very sharp. He made changes within some minutes. The app is easy to install, set up, and use. App works perfectly and the support is AMAZING!!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Amazing service and support! love this app and use it for over 2 years, works perfectly and can be customized, Suzan and Arshak are very helpful and provided fast support.

Store

balardi

Using app

Over 2 years

Total reviews

37

Average rating

3.4

5 / 5 Share

Feb. 25, 2020

Ella did a great job helping me set up. Hopefully the app is as easy as the setup was for setting up for our English-French setup.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Hi everyone! We have been using this language translator for many years now, and it is the absolute best tool we have seen! No other app compares to its ease of use and features! It was amazing to see one of their reps, Borya, help me out with some custom coding to get the font the correct color based on my theme. You can see how the language app works on the top right of our website: www.heavenleaf.com I can't thank Borya and their team enough for their help, as well as the amazing app they have built! Thank you very much!

Using app

About 2 years

Total reviews

8

Average rating

5.0

1 / 5 Share

Feb. 24, 2020

I don't recommend this app. Very very difficult to use, very expensive, don't work. A lot of bugs, bad user experience.

Using app

25 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 24, 2020

Buenas herramienta y mejor soporte técnico. Ella es muy simpática y una gran profesional que ha tardado poco tiempo en configurar mi web. 100% Recomendado

Using app

About 14 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 22, 2020

This app is a breath of fresh air after attempting to use another app. I am SO incredibly happy I found it. It saved me so much headache. I LOVE that it’s SO easy to set up!! And there’s so many languages to choose from!! I’m so glad it has a free version because I’m still pretty new to Shopify as far as making sales and getting everything together. And I really like that I could change the style and positioning of it on the screen to fit my stores style and to fit my liking. I am going to look into trying to add it to the bottom of my website near my currency converter. But I haven’t figured that out yet. But it’s perfect in the meantime!! Thank you, thank you, thank you to the developers!!! Update: After my review was posted, the developers reached out asked where I would like translator on my website and did it for me!! That’s so nice!! I’m so glad I found this app and these people!! A huge thanks to Ella and Ripa for helping me out and making it so easy for me!!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 18, 2020

Great help from Ella, she even looked through my website and fixed problems I did not know I had :), very helpful!

Using app

About 4 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 15, 2020

Susie provided first class help and even went beyond what was expected. Many thanks, great app and super helpful.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2020

Very helpful support with Ella. Fast and responsive. They took care of everything. 5 *. I will still have to see how it performs but until now it is ok.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2020

Ella has been really helpful, had a tiny issue about the DNS but she fixed it in less than a minute. This app is so essential for brands. Recommend it.

Using app

About 1 hour

Total reviews

33

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

The app is very good, you can do pretty much everything yourself and it's very easy to use, I've had just few issues when it comes to change the prices of the products, but Susie from customer support helped me and fixed the problem.

Using app

4 months

Total reviews

1

Average rating

5.0