All reviews

Rating Breakdown

  • 5
    89% (601 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (671)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2020

great app and great customer service thanks to (Lilit) she was very helpful fixing all the issue with my theme in no time.

Using app

4 months

Total reviews

9

Average rating

4.3

5 / 5 Share

March 31, 2020

Gtanslate is the best App but i think what makes it best is team Support specially from Ms Lilit.. outstanding support.. she solved my all issues with in 15 minutes. f Regards

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Great customer service and backend support, thanks Jei and Arshak for the customized, the app is powerful but not that friendly to the non-coding base users.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

We made some changes on our website and it affected all our translations. We had a great support from Arshak to help us identify the problem and put everything back to normal.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2020

Ella was very helpful with all my questions and helped me out quickly to resolve the matter. great app, and great customer service The app makes exactly what it need to do in order to translate all the shop so i can serve more market

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2020

I have only just installed the app at this point but just wanted to mention that already I needed a bit of assistance setting it up and got first-class service from Ripa. Thank you!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2020

Good price! And also an amazing support, Susi helped me to customize the flags on my store and was super friendly. Many thanks team.

Store

Yogshi

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

I've been looking for a good translation app to use until we could get everything natively translated. Suzan in chat support was great! I asked for the dropdown to be moved to a different location than was given in the options. My choice wasn't ideal after it was moved, but she worked and worked and came up with a PERFECT solution! Support is very knowledgeable and works to make things better than imagined!

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 20, 2020

Hello, the app works great, thank you. (SOLVED) Only 1 SUGGESTION: It would be great if the language can auto-switch WITHOUT having to show the widget Additional note: Really great support, honestly, one of the best

Using app

3 days

Total reviews

3

Average rating

2.3

4 / 5 Share

March 18, 2020

No experience with the app yet, but the support is very professional. Thanks Ella. I wont hesitate to contact the support again if I should run into problems.

Store

MACHIA

Using app

20 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

March 20, 2020

all PEFECT!!!!..the support is AMAZING!!..many many thanks to all the person every day support our website, LILIT was a great supporter!!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2020

Ap is amazing and support is realy kind and amazing. Amazing Ella help me to change widget appiriance and set this to my theme. I strongly recomended this app !

Store

Stevvex

Using app

About 4 hours

Total reviews

12

Average rating

4.7

1 / 5 Share

March 10, 2020

Horrible support with horrible translations for a paid app ($17.99 a month). I speak 3 languages and my wife 4, none of the languages that we finally!!! got the app to translate were even close to being acceptable. Google translate does better than this. In top of that, you have to go through a lot of work with your DNS settings on the domain side to grant access for this crappy app to work???? In this day and age where most apps are server loaded who thinks it is ok to provide this "service"? Would not recommend.

Using app

About 15 hours

Total reviews

15

Average rating

4.7

5 / 5 Share

March 9, 2020

Thank you for your fast help in the chat Lilit... It was a little difficoult for me to set up but there was good soport. The web look great now in different languages!

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 5, 2020

Perfect costumer service, Ella, walked me through everything I need and fixed my problems quickly. I'll hope their support will remain like this it is extremely important to me as a Shopify app user.

Store

LA'AVIN

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 13, 2022

Great app and service. I use it for my shop in german and english, so far it works for me. Thank you.

Store

Beemohr

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We have a live chat support, please contact us during operation hours: https://gtranslate.io/#contact And please remove this "review", since it is not a review. Thanks!

5 / 5 Share

March 3, 2020

I recommend this app for all Shopify users. If you have the chance ask for Ella when you contact them. Great customer service and very diligent. Will recommend 100%.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

This App is easy to install .and asked help from Gtranslate messenger, ripa was solving some problems for me. and she very good at what she do ! recommend 100% .Thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Very Quick Response. Borya Developer are very sharp. He made changes within some minutes. The app is easy to install, set up, and use. App works perfectly and the support is AMAZING!!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Amazing service and support! love this app and use it for over 2 years, works perfectly and can be customized, Suzan and Arshak are very helpful and provided fast support.

Store

balardi

Using app

Over 2 years

Total reviews

34

Average rating

3.4