All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

June 1, 2021

Perfect service from Elen En Arshak, the best. Can't thank them enough, it is not easy on your own haha.

Using app

13 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 31, 2021

i have to see how it looks like . so i cant rush to click a star without knowing of how its works please

Using app

9 months

Total reviews

3

Average rating

3.3

5 / 5 Share

May 30, 2021

Thank you so much for your patience:Susanna. Because we changed a theme,we can't see the muti-langeuage showing on our website. We changed the format,text color,backgroud again and again until we are satisfied.

Store

Liberex

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

Just WOW, this app translated my whole webshop in 10 seconds to 5 different languages. Forever using this one now!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

I used this app, the service is really, they are so kind and the problem were solved in short time ! Appreciate yours jobs : Elen, Arshak and Tigran !

Store

Hauliga

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

We have been using this app for a year almost. It works great specially Auto Language Switcher to Browser. Also support service is great, i'd like to thank to Ella & Elen, they worked great very helpful. Thanks G-Translate

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2021

Amazing customer service by Borya. Thank you for beeing, fast, clear and understandeble :_) All my recomendatios

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Borya is really helpful and I am appreciated. He quickly helps me set the theme and fixed the problem which I can't figure out. Thanks so much.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

What a great app to translate your site. I had tried some other apps before but this one works the best. Customer service is very responsive, thank you Susanna & Arshak!

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 24, 2021

I installed it before in a free version and skipped to another app with a different approach. No i switched back to gtranslate with a bilingual paid plan. So far i am happy. if there were two translations included it would we best !! Support is fast and willing to help you. I talked to Ella and she helped immediately. Thanks and waiting for the second translation XD

Using app

Over 2 years

Total reviews

14

Average rating

3.9

4 / 5 Share

May 24, 2021

Some things could be done easier. For example, I cannot create the rule for a 2-character word, so I have to change it manually everywhere. The selector could have more design options. Still, it's a good app provided that it's based on a Google Translate engine. I had an issue with relocating the selector on top to the header row. Their support on behalf of Susanna, Elen, and Ella was very helpful in terms of correcting all my remarks to my satisfaction. I didn't give 5 stars as it feels like there are some things that could be improved. Still, the app is reliable enough and worth installing.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

May 20, 2021

Awesome customer support with the lagging translations in the Cart and whole checkout pages, thank you especially Arshak & Borya !

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 10, 2021

There was times where it was really confusing for both parties, plus the difference in time zone made it harder to communicate instantly. However, Sergey was patient and help to fix the issues that we were facing. It would be good if support was 24hours.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 19, 2021

highly recommend this application for an easy translate to your ecommerce website , and really great customer service which is a must service, "Elen" that assisted me and resolved all of my questions Thanks Gtranslate

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

I wanted to customize the header of my website to include the language translation widget on mobile and desktop views. Ripa who granted me technical support was very diligent at accomplishing exactly what I wanted! 100% recommend this app and their customer service!

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2021

Ripa is excellent! She helped me with the widget customization and replied instantly. Exceptional customer support. I would use them again.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2021

Amazing! I am still testing, but my first impression is amazing!! Especially their customer service is next level, thanks to Ripa I will defitnely use this app!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Support is great, I had many... I mean MANY questions, and they helped with each one of them. Ella was nice to talk to and did exactly what I ask for. Nice support, they answer fast. I had another issue recently, nothing was working and I was getting desperate! the developer, went ABOVE and BEYOND to help me. I am eternally appreciative, great customer service.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

after hours to try to understand I was able to solve the problem thanks to the support of Ella who is very patient even with those like me who are not very experienced

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

Worked perfect for sites require low maintenance of translation e.g. Traditional Chinese <> Simplified Chinese translation. Ella has helped us to modify the app as requested. Highly appreciated.

Using app

Almost 2 years

Total reviews

6

Average rating

3.5