All reviews

Rating Breakdown

  • 5
    89% (601 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (671)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2020

Super App! Facile à utiliser! Super service client avec Borya en cas de problème. Great App easy to use! with excellent customer service with Borya. Thank you soo much!!! La cerise sur le cadeau c'est gratuit!!!!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2020

We have just set up the app so not tried yet. The 5 stars are for Ripa for helping install the app. Well done Ripa. Thank you

Using app

About 1 hour

Total reviews

4

Average rating

3.8

5 / 5 Share

March 29, 2021

Great app! Very easy to use. Very professional staff , trying to help us for few hours and answer to all my questions, TOP customer service from Susanna. Many thanks!

Using app

11 months

Total reviews

12

Average rating

4.7

5 / 5 Share

April 30, 2020

Added the app this morning and had to contact their support for two technical issues. Had the pleasure of dealing with Ripas and Borya which were quick an efficient in helping me. Couldn't ask for better support!!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

This is undoubtelly the best app to translate your website! It was inmediately and my website is now available in 4 languages.

Store

Timpers

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 28, 2020

Great support from Lilit who helped me set up the whole app, I highly recommend it and everything works perfectly. Thank you again

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

I checked almost all translate apps on the shopify and I think that GTranslate is one of the best ! The most important: GTranslate works, dont damage the HTML store code, like many other applications. Very good support f.ex. Ripa, Ella and Lillt they are very helpful ! ! !

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2020

Very useful app for translation to sell in multiple countries. I had some questions about functions and the support (Lilit) helped me super well. I wanted to change the position and design of the language selector and this was done very nice and quickly

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 20, 2020

Ich habe ganz tollen Support beim Einrichten des CNames von Lilit erhalten. Super Job. Ich bin sehr beeindruckt. Vielen herzlichen Dank, Lilit. VG Stefanie

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 20, 2020

My experience with this translator app was awesome. Initially, I tried on another translator app which did not end well for me because it was way too complicated for me to use. However, with this GTranslate app, everything was so smooth and so easy to use. In addition, I'd just like to emphasise on the excellent and efficient help by Ella. She was really patient and responded really fast to my enquiries. I had many difficulties along the way, however, she never failed to patiently guide me to resolve the issues. Thus, I'd like to thank the team for creating this app for me as well as for the fantastic help given by Ella! Thank you <3

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2020

Thank you Ripa for your support. Great app. I recommend it, great customer support although sometimes it has issues

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

Ella is really helpful, i had a lot of questions and problems but she answered speedily. I am happy with the customer service from her. translation immediately is really powerful and shorten the time of manual translate. Will test it more and hopefully will be able to launch different languages soon in our web store.

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 14, 2020

L'ho installata ma non traduce, traduce solo alcune parole e pure male. Peccato perchè ne parlavamo bene dai commenti

Using app

9 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

April 13, 2020

Very useful app crucial for our European site, and with great support so far. I had a question today and ELLA jumped right onto it straight away and answered one question which I did my self and customised something for our site herself...

Using app

About 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

April 13, 2020

The Gtranslate app has a lot of features but it is a little bit difficult to understand how to set it up if you are not so good with IT. Luckily they have a very good technical support online, I was chatting with Lilit and she helped me with everything I needed, even doing some customisation for me... very glad I found someone to help me, THANKS!

Using app

3 days

Total reviews

2

Average rating

4.0

5 / 5 Share

April 12, 2020

I received very good customer support service with GTranslate. Borya took the time to make changes and answered all my questions. Very good service.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

April 4, 2020

Hello, the good thing about this App is the online live support. Borya was my agent and helped a lot to resolve my problems and helped untill I was satisfied

Using app

10 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 3, 2020

Perfect support from ELLA ! Very helpful and patient

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Ms Ella from support team is very nice and also very professional , I have some special requirements and searched some tips from the support Team . Ms Ella had responsed immediately and helped me to solve the issue so efficiently . Top service A++++

Store

SoBuy

Using app

6 months

Total reviews

5

Average rating

5.0

1 / 5 Share

April 2, 2020

After months with this application ... my verdict is: ineffective service WITH HUGE ERRORS You can find that your website shows the word "SEXTOYS" and you don't realize it until a relative of yours tells you ... (and no, there are no sexual content products on the website) I've been with this application for a few months and now I'm definitely going to switch it as soon as I can. Firstly, they don't add "reflang" tags by default, which is very important for international SEO (and especially if your target multilingual country). SEMrush helps you detect this error ... because GTranslate already told you that it even says "no need" (that answer is unproductive) Second and WORST: I find a bad and unpleasant translation made with the word "sextoys". I contact them, and they tell me that it is because the option "centralized system" activated by default appears, and that activating it will no longer cause such rare translations (they are translations made by other people with the same Gtranslate application and that serve as a basis data for the Gtranslate application). Come on ... someone with a bad idea set about doing those kinds of translations that really are not, and thus affect the entire network of websites with GTranslate. Imagine .... because the word translated "sextoys" was ... PRODUCTS. So,... PRODUCTS = SEXTOYS

Using app

5 months

Total reviews

8

Average rating

3.3