All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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3 / 5 Share

March 11, 2021

Great customer service by Lilit whom offered to help me with the setup. A quick and easy job for her. Good communication and quick reply.

Store

VAGPWR

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

March 10, 2021

I have been using this app for months now. I recently had an issue with it and the team fixed it within days. I'm super happy with it, totally recommend !

Using app

10 months

Total reviews

3

Average rating

4.0

5 / 5 Share

March 10, 2021

Works flawlessly. I am very happy with the automated translations and the support received to integrate the language selector to match my existing theme's selector. Good job Guys!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Great customer service. Quick response and very supportive team! Special thanks to Ripa and Susanna.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

I've used this app to translate my store from French into 6 differant languages. Had some issues placing the selector so i've contacted ELLA (Customer support team), a lovely customer support helped me custom code it to my liking. Works great now!

Store

Axess

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Great support experience. Huge thanks to all the Team and Tigran! Professional and quick response. 100% recommend!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2021

So far this app has been great. Everything is easy to setup and use and apart from some minor issues with server side caching(which they generously support us for) it's been great. It has none of the limitations that the other apps had. Support has been simply exceptional. There is always someone to respond and they are very patient and polite. Shout out to Arshak, Ripa and Susanna. We just passe our free trial and have decided to pay for the service. Compared to the other translation apps the pricing is very reasonable. Will definitely recommend!

Using app

8 months

Total reviews

3

Average rating

3.0

5 / 5 Share

March 9, 2021

First of all the translation is perfect ! I wanted to translate my website in vietnamese and this is faultless, which is quite rare! But moreover, the support team is great. I had an answer to my question in less than 5min and Ripa could manage to fix the issue with talent ! Thank you very much. I really recommend this app !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

Amazing customer support, especially Ella from their customer support has been very helpful lately as I had some smaller issues that I was not able to sort myself. Together with their development team they have made some small adjustments in the code so the widget is positioned correctly on my store. Thank you again for your quick and great support.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2021

i've been using this app for over 3 months now. At first i encountered a lot of issues but their customer service is very good and respond quite quickly.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

Susanna was very helpful to support us in setting up the app! Super Service! Super Recommended! Many thanks

Store

Soxplay

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Great app and especially great support! I have been working with Susanna for a few days on my shop and got really good advice and help. Thanks, I am really happy with the overall service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2021

Susanna was very helpful, I asked her few things about the language selector and she resolved my problems very quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

Couldn't recommend enough, I had a problem on my website, I had no idea how to solve it and Arshak helped me and solved the problem, and top that up, it had nothing to do with their app, GTranslate!!! Thanks a million!!!

Using app

8 months

Total reviews

1

Average rating

5.0

3 / 5 Share

March 3, 2021

Respuesta ágil y buena atención. Bravo por Sergey. No me queda claro el rendimiento en SEO de los subdominios que instalan. De momento no puedo dar más información porque el rendimiento es de sólo un mes. Cuando vea buenos resultados les daré las 5 estrellas.

Using app

8 months

Total reviews

1

Average rating

3.0

5 / 5 Share

March 2, 2021

This APP is great and functional and in particular I was impressed with their support (Susanna) for helping me. I highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2021

The support is great. Have been help by a number of people like Borya, Arshak and Ripa. Borya has even stayed outside his working ours to help with my issue. Really appreciate this kind of dedication, cannot stress that enough!

Using app

28 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 1, 2021

Thanks to Lilit who helped me to fix a problem on my English translation I highly recommend this app for the translation of your website !

Using app

2 days

Total reviews

3

Average rating

5.0

1 / 5 Share

March 1, 2021

I wouldn't recommend this app for website translation solution We moved from WEGLOT to GTranslate for a more cost effective solution. The support at GTranslate haven't helped get either of our 2 sites over the line. Lots of Canonical issues & Href issues causing errors in search console. Their technical support just keep telling us to wait but were in no idea when this will be solved. Our traffic has dropped over 70% since moving from Weglot to GTranslate. Were hoping they will solve this other wise we will have to revert back to WEGLOT will take another few months to reindex. My opinion is to use WEGLOT until they get their app and support up to speed

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 13, 2021

At the beginning I had some problems with the integration, the apparency and other Java issues. But the Team of GTranslate help me in all these issues and they fix all the problemas. I am so glad to work with them. It's a bid early to give a complete review of the app, but in generally works and his team service is great. Additional the characteristics of the upgrade plan are so powerful and useful. I quite happy with this app.

Using app

5 months

Total reviews

1

Average rating

5.0