G | translate Shop Translator
Sell globally by translating your shop and third-party apps
Rating
4.7
feedback
677
chart
#1,178
All reviews
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Aug. 22, 2019
App works great! I've seen a noticeable increase in orders from overseas. Customer service is superb too!
Aug. 22, 2019
Works Great! We had many issues with our theme working with this app. We contacted customer support and Ripa quickly fixed our problem each time.
Aug. 19, 2019
The best and easy Translate app in Shopify Store. And with a great support team, thanks Borya for your help ! High recommend !
Aug. 16, 2019
I used the apps for few weeks. The app has a bug with the checkout page. I wanted to get the checkout page to match the language of the site, with no success. For example, I wanted a French checkout page for a French website, and an English checkout page for the English website, but GTranslate failed to do that. I reached the support multiple times, and also spoke with the deputy CEO as well, but they failed to resolve the issue. Waiting time from the support is very high (can take weeks), and they will do everything they can in order to avoid give you support. In general, the app is failed to provide basic translation services, and the support team is totally nonfunctional. Won't use their service again. UPDATE: 1) I was using the paid version (not the free version, as mentioned in the CEO response) 2) I spoke with Rafael, the deputy CEO, and not Edvard, the CEO (sorry for the confusion).
July 19, 2024
wow , i love this company , they have the world best team , especially Susanna , such a angel , doing amazing job ! thanks a ton ! you save my life ! Thank you Susanna !
Using app
About 5 years
Total reviews
2
Average rating
5.0
Aug. 4, 2019
User-friendly design, quick set up and easy to use dashboard. Thank you Suzan and a special thanks to Borya who helped me implement the CNAME DNS settings! One of the best supports out there.
Aug. 2, 2019
Excellent customer service. I really recommend. Design of the app can be optimized in the code. Ask the app support service team to help you, they are amazing.
July 31, 2019
Ella is simply a wizard with support. 10/10 would be an understatement. She solved any issues with otherwise a very easy and quick implementation. The tool is amazing since you can visually make translations and I can just show the translator what to do and they translate directly.
July 27, 2019
Free version decides that foreign currency should be translated? Note translated and not converted. Why would you add this feature?. Seems im the culprit was myself. So I am changing my review thanks to the excellent response.
July 25, 2019
The app works great, when it works. We changed the skin of our site and that caused a major bug in the system, that nothing could be bought on the translated pages. It took a lot of time for your technicians to fix it, but it got fixed. Afterwards - the small tweaks were done really fast and competently. Thanks to Tigran and Borya for the help.
Oct. 8, 2019
I needed help with the app and Ripa and Ella in Live Chat helped me a lot and they were very friendly throughout our exchange.
July 22, 2019
When I found a problem and asked for help in Live Chat Support i got paired with Ella and she quickly resolved my problem.
July 19, 2019
I used this app to translate my shop for other Countries. This App is a really powerfull and esay way to do this. Great work, thanks!
July 16, 2019
Easy setup and great responsive support. Lilit helped me out with a 'cosmetic' request in no time! We will use this app for a store with a global audience.
July 12, 2019
Super easy to install. For a free version I got first class help from Ripa who costumized it to my theme exactly like I needed! *****
July 3, 2019
Using this app so far and Ella from the support team has been great :) Hope it helps convert more too
June 28, 2019
We have been looking for quite a while for a chance to get our page in multi languages, but I thought that is very complicated and for example you can not automatically translate the product description..., but you can!! Great support by setting it up and Lilit was very nice an helpful! Thanks again, great app and we will move to the paid version for sure.
June 25, 2019
I start to use it very good help fast hopefully will be good if any issue will come for sure will have review on that
May 16, 2020
By far the shopify application I'm happier with, Borya, Lilit, Tigran... Al of them provide an amazing service 24/7! Thanks guys for your patience with us :)