G | translate Shop Translator

April 24, 2020

Had some technical issues and seeked help using the live chat function on their site. Lilit was very responsive and helped me to fix the technical issue instantly. Thank you!

Sept. 3, 2019

I only started testing it. Can't say much about the tool yet but great support so far! Lilit already helped me twice with the setup. Thank you so much!

Aug. 31, 2019

Very quick support I can go back and edit my website. Really appreciate it.Thank to Ripa , she is very helpful.

Aug. 27, 2019

I absolutely love this Multilingual app (GTranslate) and Ripa is so helpful in your customization. Thank you for your fast responses and insight.

Aug. 26, 2019

Suzan, You did a great job, I am really thankful to you for this lightning-fast help. She was to the point and resolved the issue very quickly and accurately. Highly recommend this app.

Aug. 23, 2019

I use this APP to reach out to global customers. Ripa was a great help and the Gtranslate app was installed while I was busy with clients. Looking forward to seeing the results!

Aug. 22, 2019

App works great! I've seen a noticeable increase in orders from overseas. Customer service is superb too!

Aug. 22, 2019

Works Great! We had many issues with our theme working with this app. We contacted customer support and Ripa quickly fixed our problem each time.

Aug. 19, 2019

The best and easy Translate app in Shopify Store. And with a great support team, thanks Borya for your help ! High recommend !

Aug. 16, 2019

I used the apps for few weeks. The app has a bug with the checkout page. I wanted to get the checkout page to match the language of the site, with no success. For example, I wanted a French checkout page for a French website, and an English checkout page for the English website, but GTranslate failed to do that. I reached the support multiple times, and also spoke with the deputy CEO as well, but they failed to resolve the issue. Waiting time from the support is very high (can take weeks), and they will do everything they can in order to avoid give you support. In general, the app is failed to provide basic translation services, and the support team is totally nonfunctional. Won't use their service again. UPDATE: 1) I was using the paid version (not the free version, as mentioned in the CEO response) 2) I spoke with Rafael, the deputy CEO, and not Edvard, the CEO (sorry for the confusion).

July 19, 2024

wow , i love this company , they have the world best team , especially Susanna , such a angel , doing amazing job ! thanks a ton ! you save my life ! Thank you Susanna !

Aug. 4, 2019

User-friendly design, quick set up and easy to use dashboard. Thank you Suzan and a special thanks to Borya who helped me implement the CNAME DNS settings! One of the best supports out there.

Aug. 2, 2019

Excellent customer service. I really recommend. Design of the app can be optimized in the code. Ask the app support service team to help you, they are amazing.

Aug. 6, 2019

Amazing app! I was using Weglot which is much more expensive for the same features until i discovered this app. Borya and Lilit from the support were so helpful and litteraly did everything for me in order to set up the app correctly in my store and make it look professional!

July 31, 2019

Ella is simply a wizard with support. 10/10 would be an understatement. She solved any issues with otherwise a very easy and quick implementation. The tool is amazing since you can visually make translations and I can just show the translator what to do and they translate directly.

Sept. 9, 2025

Thank you for support. My problem was solved.

July 27, 2019

Free version decides that foreign currency should be translated? Note translated and not converted. Why would you add this feature?. Seems im the culprit was myself. So I am changing my review thanks to the excellent response.

July 25, 2019

The app works great, when it works. We changed the skin of our site and that caused a major bug in the system, that nothing could be bought on the translated pages. It took a lot of time for your technicians to fix it, but it got fixed. Afterwards - the small tweaks were done really fast and competently. Thanks to Tigran and Borya for the help.

Oct. 8, 2019

I needed help with the app and Ripa and Ella in Live Chat helped me a lot and they were very friendly throughout our exchange.

July 22, 2019

When I found a problem and asked for help in Live Chat Support i got paired with Ella and she quickly resolved my problem.