All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2021

The app works great, the customer service is even better. Thanks to Ella that fit the language switcher perfectly in the theme (this means a lot!). Also sort out all small issues super quickly. Borya also help me a lot with a second case. Guys are amazing. I definitely recommend the app to everyone and i will add it soon into another store too. thanks!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

WOW. i can believe that it is that easy to chance the language of my whole website in just a few clicks! totally shocked! I added a different app at first and had to do page by page (once i realised that i removed the app) i knew there had to be something easier and this was it! Thank you!!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Good app and good Team! I was having translation problems with some custom scripts and their programmer fixed them quickly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

ELLA helped me out very quickly in regards to tweaking my DNS settings. This app is amazing. I think it's considered mandatory for any ecommerce business.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

Perfect! Ella is such a great help! She is very patient and assisted me in setting up the translator.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

This app is great, I was in contact with Lilit and Lilit did a wonderful job helping me customize the translation selector placement. I looked around at several apps and only GTranslate did not have a max language limitation. Thank you so much for this great app!

Using app

4 days

Total reviews

4

Average rating

5.0

3 / 5 Share

Feb. 9, 2021

I would say that I didn't like the fact the widget is not easy to place on the homepage, unfortunately. Also, I didn't like the fact that I couldn't have the english canadian and french canadian languages. For the overall experience, this app is quite easy to use and to install! Thank you and have a great day! :)

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 9, 2021

This app is amazing! They really help you out greatly without hesitation. I would recommend this app to literally everone that wants a nice, looking shopify store and amazing help in the proces. :)

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Great app she helped me really fast i recommend this app for everyone that want to translate there store :)

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

This is a great plugin. Thank you very much for Mr. Arshak's help and help me solve the problem perfectly. We will definitely continue to support you and follow you! Thanks again Mr. Arshak!

Store

Anngy

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2021

Very good support from Susanna. She set up the language switcher for my mobile menue the way I wanted it. She made a good job. Thanks :-)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

I needed a custom position and Lilit helped me with it in just a few minutes. The result is perfect!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 4, 2021

First of all, this is not a free app at all, if you want to translate your page into other languages you have to pay for it. I am actually giving a 1 star because this is the mininum rating. I have been waiting for over a week to solve an issue with content translations and widget positioning, but everytime iยดm getting the same message: "someone will attend and check your issue ASAP". They seem to have many operators as everyday i receiving the same response but from different operators, but nobody do anything to solve your problems.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 30, 2021

2021.5.31 updated: Thanks alot to Elen and Arshak this time for helping us solve the problem. GT customer service team is super helpful, especially thanks to Ripa! she always solves the problem quickly.

Using app

Over 1 year

Total reviews

11

Average rating

4.9

5 / 5 Share

Feb. 4, 2021

Seamless and sincere service. Superb support by Ripa !!!! No complaints to the service. Thank you so much !!!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Sergey and his team were great. They had to do some coding with another third-party app to make it work. Thank you, I do recommend that app for me after trying the others is the best one in the market!

Using app

9 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 3, 2021

I installed the GTranslate app on our site and liked how easy it was to install. I had an issue with a couple of my menu items overlapping when they were translated to other languages and contacted customer service at GTranslate. Borya and Rafael were able to help me to ensure the issue was addressed in a timely manner.

Using app

8 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 3, 2021

Great app. Support is fantastic. Ripa was of excellent help and solved all our issues. 5 stars! I highly recommend it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

the app works just fine. and the customer service ELLA has the magic to make everything right on the computer screen and also on the phone screen, thank you ELLA. cheers

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

GTranslate works great! I requested to have this application show up in the menu of our theme. Communication with Ripa was quick and direct. Very pleased with the support. Thank you!!!

Using app

13 days

Total reviews

4

Average rating

5.0