All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

May 12, 2020

Ripa help me in a easy way, fast and professional. Very recommended when you have every type of problem on your website.

Store

Plotino

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

The customer service is exceptional. Ripa, Susie, Ella, or Lili answer within 10min and have gone above and beyond to help us achieve what we ask at all hours and days of the week. Massive thank you!

Store

MANTLE

Using app

12 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 12, 2020

Absolutely incredible customer service! Developer Tigran from Gtranslate has been very helpful with all sorts of minor translation-tweaks to our highly customized site. We totally recommend this app based on the customer service alone. I wish it had a few more features, e.g. proper language codes for sub domains, the possibly to tweak translations before launching new language, etc.

Store

MODU

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 11, 2020

Great app. Have a lot of different options. Very helpful support service. Reply quickly. Recommend!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Such an amazing app. I have tried many but this one is worth its cost. An amazing customer support (Susie) Thanks

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Suzan went above and beyond to help me deal with a small issue that popped up in the installment of the app on my store. Mind you, I currently have the free version of the app. I will not hesitate to upgrade to a paid version when I will need to. Thank you Suzan :-)

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Awsome Support from Lilit She is very Amazing ! Paziently and let us discover this Amazing ab . We have install the app in three stores now and all is working perfect https://bit.ly/3bBGHXh https://bit.ly/2Wm19q3 and coming soon in some day here https://bit.ly/3cnNapn Believe me never in Shopify i have find support like that .

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Suzan was incredible, helped me with my issue that I had with the translator not working on my site.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2020

A big thanks to Ripa who's been extremely helpful to help sorting out few things! I have move to the paid version for more features. Great app so far

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2020

Extremely good customer service. Ripa was a huge help and guided me through the whole process. Definitely recommended

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2020

I am super satisfied by the app and even more by the support team. I have talk with Ripa. She was really patient and took the time not only to answer my question but also to help me directly on my website. She is amazing!!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

Installing and using it was very easy ans simple, I would recommend it. Customer support with Lilit was great!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

Honestly, the best app for translation, and I can say I tried a lot of different apps before. I wanted some customization, and I was helped by ELLA, she edited my code to make it work the way I wanted, and the result is amazing.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

I changed from another translate app to GTranslate everything went very easy. Ella helped me to do the setup. Great helpdesk with 24/7 chat. great app!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Borya (agent) provided a superb support! on the spot, the changes were swiftly improved and he even adjusted the mobile version - Outstanding! Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Awesome app . I wanted some customisation on my shop and Suzan did it in no time. Awesome job, awesome customer support, awesome Suzan =) and Lilith was perfect too =)

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

It created a problem on the mobile version of my website but Sergey fixed it and it works perfectly now. Except that, the app works fine and have a good translation. I don't have to manually correct everything.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

I had some issues and lilit was extremely helpful! She solved them and gave me some additional information.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

The best customer experience i've ever made. after my request, lilit from the customer service helped me within a few minutes... Thanks Lilit!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

i recommande this app i receive a really good and fast service from RIPA she connected to my store and help me to set my account thank youu :)

Using app

5 days

Total reviews

1

Average rating

5.0