G | translate
Translate Shopify with GTranslate
Rating
4.7
feedback
1,966
chart
#1,097
All reviews
Rating Breakdown
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May 4, 2020
I really have no idea how they get to 5 stars. The auto translation is convenient but then not everything can be translated. If you use other Shopify apps like a countdown timer or pop ups, they won't translate it. You can request their developer to program it for you, which is what I did. After 2,5 weeks, still not fixed. I gave up. I switched to langify which is a little more pricey but it gives me full control to do everything by myself, any single bit of the website can be translated. I cannot wait 3 weeks each time I change something on my website... Also the customer service seemed overwhelmed. I've even sent a PDF with screenshot to show what needs to be fixed and the customer service contact couldn't even tell me the status of it... she also didn't pass it over to the developer, so I was in touch with the developer and send it over again. Nobody tracked the progress on my issues but asked me to verify what was done, what wasnt and to tell them "to speed up the process". Is that customer "service" ?!
May 4, 2020
Great app customer support is super helpful and all translations are really great. Lilit helped me :)
May 4, 2020
Lilit helped me setup the app. super quick and responsive ... I'm impressed! This is probably the best customer support I have had so far
May 4, 2020
Best service from Lilit, and the APP works great in my store !! recommend all friends use it and I think Lilit can help you solve all issue :)
May 4, 2020
Hi. I have a very good technical support online, They helped me with everything I needed, special thanks to Suzan and all the team, THANKS!
May 3, 2020
great support, quick installation, they were very helpful to guide me throught the process, and im happy with the interface and how it looks. great app. www.sheerskinco.com
May 3, 2020
Super App! Facile à utiliser! Super service client avec Borya en cas de problème. Great App easy to use! with excellent customer service with Borya. Thank you soo much!!! La cerise sur le cadeau c'est gratuit!!!!
May 2, 2020
We have just set up the app so not tried yet. The 5 stars are for Ripa for helping install the app. Well done Ripa. Thank you
Feb. 7, 2021
I changed my website theme and had some trouble setting everything back up using the translator (settings and translation bugs). I contacted GTranslate and Ella helped me fix everything quickly. The app is excellent and the service too, they answer quickly. Thanks again GTranslate, Thanks Ella!
May 1, 2020
i used the app to help me with configuring the different languages and setting it up for my store. Ripa was exceptional with the assistance. thank you so much. hopefully we can work together long term together for all of my other stores too
March 29, 2021
Great app! Very easy to use. Very professional staff , trying to help us for few hours and answer to all my questions, TOP customer service from Susanna. Many thanks!
May 1, 2020
very good application for translating my site. I am very satisfied and a team listening to Bravooooo Lillit! good continuation
May 1, 2020
Amazing and support is amazing. Thanks Lilit. Very fast responses, help and take time to set up as you want it
May 18, 2020
I got a perfect support 2 times one from Ripa and the other from Lilit. And they really helped me alot in setting up language.and they ware very friendly and wonderful personality and Co-operative Thank you Ripa thank you Lilit, I really appreciate your effort and help.
May 1, 2020
Hi guys, This app i m familiar with for wordpress easy to use and install. The transaltion is good when the text is simple. However after i installed this app my Google Maps disipeared ( it was working). I looked up every this made new app restricted nothing helped. Console was also not giving errors. I deleted the app also in theme.liquid the include tag and voila the maps is working again. I m not sure what was causing this but certainly it was Gtranslate.
April 30, 2020
Добрый день !Все очень нравится,спасибо за приложение Очень нужен переводчик на русский язык
April 30, 2020
Added the app this morning and had to contact their support for two technical issues. Had the pleasure of dealing with Ripas and Borya which were quick an efficient in helping me. Couldn't ask for better support!!
April 30, 2020
First of all, i would like to let you know that I have spend a lot of time, to search for the right translation app, some of them was okay and some of the apps was worse and the support as well. How did I find this translation app? I have search for a menu (collection) app for my store, and when I try to translate the menu to Thai Language (with another translation app) it doesn't works, finally I have contact the app builder for my menu and they told me that their apps works with 2 apps only (one of this app) is GTranslate. However, G-Translate looks at the beginning really easy, but a littlebit complex for beginners, but this should not be a problem, I have contact the customer service from GTranslate immediately and I got a really good and fast support by Susie. Susie has assist me with the setups on the first day. After this was done, I did some other works on the shop and did not replied to Susie's last questions earlier. However, today I have contact Susie again and Susie send a clear instruction, (easy for beginners like me). For the Support from Susie, I would like to give 10 Stars of 10 stars if available. For the App ( 4.5 of 5) Star. Could be a little bit more user friendly, but its okay if the developer cant do this, at least they have a great support. Overall, I recommend to purchase this product. Please Note: From English to Thai, I do not recommend to use the automatic translation, cause 80% percent of the translation are wrong.
April 29, 2020
Great support team. Susie from GTranslate helped us translate 3rd party apps we installed on Shopify.