All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

April 21, 2020

They are very cooperative. ELLA who helped me was very patient although my IT information is poor but she helped me till I finished what I need. Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

its a nice app which does its job perfectly. Support executive Lilit was very helpful, fixed my issues in a flash. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2020

Suzie and Suzan helped me so much! My whole page has been translated, i doubted if my external apps were able to be translated but this team did it! Quick responses and great service :) Happy customer.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2020

Very useful app for translation to sell in multiple countries. I had some questions about functions and the support (Lilit) helped me super well. I wanted to change the position and design of the language selector and this was done very nice and quickly

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 20, 2020

I had a question and Lilit helped me out very quickly. She solved my problem + was super friendly! Also I have been looking at different translation apps and found this one to be the better option in terms of quality + price + customer service

Store

ROSAII

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

April 20, 2020

Ich habe ganz tollen Support beim Einrichten des CNames von Lilit erhalten. Super Job. Ich bin sehr beeindruckt. Vielen herzlichen Dank, Lilit. VG Stefanie

Using app

2 days

Total reviews

2

Average rating

4.5

4 / 5 Share

April 20, 2020

I haven't actually used the app yet but it would be nice if we could have a Swiss flag for French and German....

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 20, 2020

I have implemented this app on my store, absolutely very effective. But not happy with the basic settings at a graphic level, I asked for support and I received a very welcome help from Ella, who knew not only to help me set everything up but also to recommend the best for some settings. Thanks to Gtranslate and thanks Ella !!

Store

VAS

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2020

My experience with this translator app was awesome. Initially, I tried on another translator app which did not end well for me because it was way too complicated for me to use. However, with this GTranslate app, everything was so smooth and so easy to use. In addition, I'd just like to emphasise on the excellent and efficient help by Ella. She was really patient and responded really fast to my enquiries. I had many difficulties along the way, however, she never failed to patiently guide me to resolve the issues. Thus, I'd like to thank the team for creating this app for me as well as for the fantastic help given by Ella! Thank you <3

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

A huge thanks to Borya,Ripa, Suzan, Lilit, Susie, Ella & Sergey who supported us through the whole trial period with any questions, concerns & rectifying mistakes. To have an entire website instantaneously translated is just incredible. The translations are of course very literal and need to be adapted / edited by us but to have the website instantly available & at least accessible to customers in their language is still amazing. The main online editor page is extremely user friendly, straightforward, & shows changes instantly on your webpage which is extremely satisfying. The URL translations have been a learning curve for an unexperienced person in this area but the online chat support here was outstanding. The online support was incredible, but the one thing we would of liked is to have more in depth beginner guidelines (e.g. a list of do's & dont's, url translations for dummies haha) & information to be able to understand how to make changes ourselves or how not to make the mistakes in the first place - especially when dealing with the delicate URL translations. Overall we are super happy to finally be on our way to having a perfectly translated website (with our continuing human translations/editing) and an SEO optimized site including the .de urls. We will be for sure continuing our subscription with Gtranslate.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2020

Thank you ,this is really helpful translate application,that help all kind of people in the world using my store

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2020

it's perfect! It works properly and is easy to set up, very friendly customer service. I recommend it!

Store

oB.uC

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2020

Lilit and Susie Thank you very much for helping me for free! Perfect service, and very good application. It works perfect for my new webshop. Greets

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2020

Suzan, You are the best. Perfect service, and very good application. It works perfect for my new website

Using app

5 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 18, 2020

Thanks Ripa for helping me! great service. I recommend this app. Eeasy to work with and the translation is done in seconds!

Store

Kabilo

Using app

20 days

Total reviews

2

Average rating

4.0

5 / 5 Share

April 18, 2020

Thank you Ripa for your support. Great app. I recommend it, great customer support although sometimes it has issues

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2020

Amazing costumer service - Ripa did an outstanding job and really dived into the topic and problem. She even did some layout/design recommendations which are really great. We are beyond happy with the result.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2020

Susie is really helpful for me when use this apps... Help me done all setup.. Thanks susie for helping me create the page

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

Ella is really helpful, i had a lot of questions and problems but she answered speedily. I am happy with the customer service from her. translation immediately is really powerful and shorten the time of manual translate. Will test it more and hopefully will be able to launch different languages soon in our web store.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

Haven't used it long, but first impression seems to be really decent. Customer support is also responds pretty fast - Ella made sure that everything's in order. :)

Using app

14 days

Total reviews

2

Average rating

5.0