All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Jan. 27, 2020

Just installed - Support so far excellent. Ella quickly sorted out a problem I was having with the installation. If the app is as good as the service so far it'll be great

Using app

About 1 month

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 26, 2020

good translation,multiple languages...really great work for a free app!!thanks to the creators.....

Using app

4 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 24, 2020

After I tried many other translation apps, I'm back to GTranslate... and this time convinced about my choice: + Easy to use and great customer care. + The quality of the automated translation is also quite good and the prices are reasonable. I recommend it

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

The app is really good and the custom service was really hepful, in my case the one that helped was Susie. If you want to translate your website, this is a really good option.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

I haven't got time enough to experiment with the translations, but I must say the support team is AMAZING! They have a life chat and replied in 1 minute! I talked to Ella, Elmira and Rafael. They all are very nice.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

I just wanted to change little view of flags on home site. Ella helped me so much, thank you one more time!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2020

Perfect App - Best customer service from Ripa too - I am a new customer and very happy with the service and offer!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

Ella and Susie from GTranslate where really helpful getting the paid translation service up and running on our website.

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 24, 2020

I've just installed it. I needed some help from the support, and Suzan was great helping me figure out how to set up things. Thanks a lot, Suzan, Sergey, Susie, and Ella!

Using app

23 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 21, 2020

This app was very useful to translate my webshop! Also, Borya helped me through the process of doing so and was very friendly. I tried several apps to translate, and this is the best one in my opinion.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Great support! Special shout out to Susie for solving my problem promptly. Excellent app does exactly as described.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

There was an error on the translated checkout page but Arshak from the team immediately fixed it. Much appreciated for very professional work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

I needed help with some of the translation and with the language host. Thank you so much Ella for all your help.

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 18, 2020

Thanks for everything Great app Amazing support Susie & Tigran fixed all bugs within a few hours Automatic Translation is not bad...

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

I think this one is a must install app on shopify. GTranslate is an amazing company to deal with!! Their service is top notch. If something goes wrong,a REAL person helps you right away! If store owners ever want to improve their stores to multilingual Shopify store, this is the app you’re looking for. The help center is super efficient and fast to answer.I am just on the free version,had a question for support, Susie and Tigran gave outstanding service and support.They did all the necessary changes and coding for my store. Super impressed, considering I was in FREE plan! *for some apps it takes days and weeks till you can receive an answer. Probably one of Shopify's best apps, I would highly recommend this! Excellent app, Excellent support team. Can not recommend them enough!!!

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 7, 2020

Lilit and Susie been amazing they help us a lot and did a great job on our website ! Now we are able to sell products all around the world with an accurate translation. They redirect all the language under another domain name and adjust the flag for making more easy to use. And Borya help us on a new theme now its looks amazing !

Store

KixJay

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Great translation and support help very fast and efficiently Options are free for 15 days to try

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Very Good Services! Thank you Ella for your Help!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Excellent application! And the incredible technical support.. It solves your problems on the spot...

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Fantastic support from Ripa! We had an issue with the placement of the dropdown menu which was resolved quickly on both mobile and desktop versions of the website. Excellent.

Using app

About 1 hour

Total reviews

2

Average rating

5.0