G | translate
Translate Shopify with GTranslate
Rating
4.7
feedback
1,966
chart
#1,088
All reviews
Rating Breakdown
Dec. 2, 2019
Good app. Very thanks for the support (Lilit). She is very kind and handful. After her help i can use easily the app.
Dec. 2, 2019
I got a problem on this application with the free trial, The woman "Ella" help me well to resolve my problem. It's true. This team seem good. Try the paid plan for a better service.
Dec. 9, 2019
Great app. Does what I need it to do. Ella did a great job customizing the site and making sure everything was working correctly. Also, thanks to Rafael for the follow up too. Thanks to Sergey following through to complete some more customizations we needed. Awesome job! Thanks! Great customer support. Great team!
Nov. 30, 2019
mauvaise traduction. meme la traductin de mon site en français et mauvaise. ne surtout pas installer car j'ai eu des soucis.
Nov. 29, 2019
I downloaded this app and had to turn to customer care to help me set it up. Ripa was really helpful she fixed the problem really fast and gave me lots of great advice on how to fix the translations. Thank you for all the help!
Nov. 29, 2019
This application allows the translation of the app from A to Z. The pricing plan is worth it for all that it the app does and definitely the support that comes with it. Tigran and Susie made changes to my website in record time and took the time to explain how to do everything needed myself later to have it website translated beautifully in french and in english. Amazing customer support and tool.
Nov. 29, 2019
Susie went out of her way to help me get my site up and running with translation! Spent time and dove right into my account to help me with the errors I had. Very thankful for her!
Jan. 20, 2020
Sono veramente soddisfattA della competenza e professionalità ricevuta dal supporto LILIT e ELLA. Grazie!!!!!!!!! :)
Nov. 27, 2019
Overall, it's a good app and fixes a problem but there's room for improvement. For example, they need to improve the widget. Spanish flag is not correct. There's dozens of countries that speak spanish, they should include the option to be able to choose that flag.
Nov. 27, 2019
**********************thank you so much************************** **********************thank you so much**************************
Nov. 27, 2019
I will give 5 star to customer service. They follow up to ensure you have the best experience with the app. Response is beyond questionable. That is also a 5 star
Nov. 26, 2019
I got it installed in the end but editing translations turned out not easy so I went for another option. There are a few ways of translating the text. Edit text option through their app gave me a few languages, but not all I wanted to be translated. Maybe giving customers a catalog option would have worked better. Another option, editing text through my website, had half of the text missing. I guess, if you have more advanced IT skills this should not be a problem but I struggled. Their customer service was 5 stars, very helpful. They do need to improve some parts of UX to make text edits easier and signing up less confusing.
Nov. 25, 2019
Great support from Susie. She helped me resolve my problem and was extremely helpful. Highly recommend. Thank you again :)
March 10, 2022
Ashkhen, Susanna and Ella are a great team, very kind, quick and helpfull. Big thanks! I highly recommend.
Nov. 25, 2019
Good app! Very good support with Suzan who installed for me some advanced features included in the $9/month plan. ;)
Nov. 24, 2019
Suzan is the best customer support i have ever had. She is the real gem to gtranslate. *******************************
Nov. 22, 2019
it is great tool ,before i did not know how to use and set up,so i have to ask Susie to help me to set and work well,she did very good and very professional.i will recommend this app to my friends.
Nov. 22, 2019
Lilit and Ella were very helpful, the tool work perfectly for what We need. thank you very much for your support.
Jan. 27, 2020
Very satisfied with the team, Tigran, Ella and Rafael have been great. I chose 1 language, granted probably the most difficult language but they've been there through the whole process even when we had some problems with several pages not translating. I didn't want to let them know because I wanted to see what type of service they're offering, but I'm looking to add more languages within a month or two and upgrade to 2 to 3 more languages along with the extras they offer within the app. Hopefully the service and the standard of quality care they showed is followed through when I add more languages and upgrade to their services they offer within the app.
Nov. 21, 2019
Highly recommended to those who want to make a multilingual store. You don't need to copy and paste any codes in the theme section for installation. The customer support is excellent, thanks to Borya. The app is very much user-friendly. The functionality is great. All these features are for free, which is the most amazing thing.