All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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3 / 5 Share

Jan. 21, 2020

UPDATE: I see the paid version has increased its price. I still see bugs that bother me and I don't like that the price is up while the quality is still questionable. The app is the best value for money option to translate your store. It has its issues, but they are mostly technical I guess due to the fact that it's not so easy to integrate with the themes and the other apps. However, with the help of the great support (Borya, Sergey special thanks to you guys) you can have everything you need fixed.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 20, 2019

Ella did a great job at helping get our translations up and running fast. was able to customise the look and feel of our selector app exactly as we needed. one addition that would improve this app, is if we could customise the look and feel of the widget without jumping into the code.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

Ella is good,patiently and considerately to solve my problems,although there is a little bit problems,it is a good app in general.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

Can't believe this app is for free, just for the support I've received, I want to thank Lilit for being patient, I really appreciate it.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

With the great support provided by Ella, I was able to fix the language selector on my site. It dissappeared and Ella could quickly find the solution by editing the embeded code.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

The installation was a smooth process thanks to Ella who set up my wizard for me. She was helpful, attentive, and answered all my concerns promptly. I think this app will really help my international conversion rate increase!

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 15, 2019

Fantastic translation. It allows human translation. Helpful and instant live support team, especially Lilit, Sergey, Ella, Ripa and of course APP developer Edvard, dealing with technical issues.

Store

PUT-ON

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

Customer support Ripa helped me to solve my problem in a quite quick way. Thank you very much. So far everything is going great

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

I have just installed this app and I needed some help to do this. The customer service person Ella was absolutely great. She really answered all the questions and did all the necessary changes in shopify to my specifications. Thank you Ella for all your wonderful help. Update 07-04-2020, still excellent customer service Ella

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Amazing app! Thanks to the support team and I'd like to thank specially Suzan for solving my problem instantly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Other translation tools manipulated our theme files so much. This app works fine without corrupting theme files and meets our expectations. Also, we are happy with their great support. Thanks to Lilit.

Store

UNNNI

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Very good app! Even if there are things that you do not understand with detailed settings, they will tell you carefully. Ella and Lillit kindly supported me! Thank you very much!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Great app. I´d like to thank specially Suzan for her help. She solved all my questions and problems.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Suzan has been very reactive and responsive even during this coronavirus period and fixed my problem within 15min. She is pleasant as usual. Perfect customer service! I know why I spend my money with those guys. Long life to Gtranslate ;-) Borya helped me once again. He never gave up a problem. If there I a bit of time to get used to Gtranslate, I would definitely recommend it. I works fine , it is fairly easy to use and the support is always here. Those guys reply fast cause they're a little team. If they don't know about an issue, they come back to you later. They never let an issue down. They solved all my issues. That's why I remain with them. Great little team there ;-) Long life to Gtranslate! Great support from Elen. Was patient and helped to get through the problem step by step. Even after few months of not contacting them becuase of not having any issue, they replied fast, followed-up. Highly recommended.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2019

Borya was really patient with me. I ask for many changes and had specific needs. It would have been great to do it myself because it was hard to explain and needed to send print screen. Good job.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 20, 2020

I'm very thankful to Lilit, she's very nice and helpful, helped to solve a very tricky issue in a short time:)

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 9, 2019

Mrs Ripa has helped me on a saturday. She was extremely patient because we had to change many things mainly because i changed my mind a lot, but after this the result was 100% satisfaction for my new web site. You know when you get really the 100% you feel so confident and happy that all will go well. I am thanking GTranslate for their magnificent work. C. Karikoglou- CGKESHOP owner

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

This app very helpful for us. We really thanks for Ripa, more helpful and more patience for us. We come again.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Thank you Ripa and Borya for all your help getting started with GTranslate! It's a helpful tool to translate our online shop.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

I am currently still using this app in trial version but I will certainly get the paid version when my trial ends. Even in my trial period I asked for help with the front-end design of the language switcher and Lilit from customer service started right away with coding accordance my webdesign. My switcher looks great! Also I tried plenty of translate apps and GTranslate does the best work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0