All reviews

Rating Breakdown

  • 5
    88% (1,725 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Aug. 21, 2019

Perfect support big thx to Seda extrem fast setup for free and also explaind somthing to me even if ma english is not so nice she was very nice to me and tuk extra time

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2019

I cannot praise this app enough! Firstly as a FREE translation dropdown it's brilliantly functional and just WORKS! Secondly I had a big issue with the dropdown not working when I switched themes, and added other apps. HAVE NO FEAR the AMAZING SUZAN took time to completely sort for me, ensuring ALL views were correct exactly to my requirements!!! Thank you SUZAN, and thank you GTranslate! BRILLIANT! A MUST for any multinational stores! Jezz

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 19, 2019

The best and easy Translate app in Shopify Store. And with a great support team, thanks Borya for your help ! High recommend !

Store

AGL

Using app

About 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

Our company is very pleased with GTranslate. We were switching from another app to GTranslate. They made it very easy for us to migrate all data and especially language hosting. Grazie Ella for being so patient and kind. Thanks!

Store

Zelodo

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 19, 2019

This app is easy to use. Perfect if you just started your shop to reach more customers. The best thing is the customer service. Suzan helped me out to fix the position of the switcher. Really patient and experienced. Thanks again for your help !!!

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 16, 2019

App had some teething issue to get working on our site as our theme meant the language selection overlapped our logo but their app technician Ella made some adjustments to our CSS file. The help she gave was over and above the call, was impressed with speed and effectiveness of her work. Ella remotely accessed our coding (after requesting our permissison first via Shopify approved 3rd party access portal). Highly recommend getting the app and if you have any issues just ask them to help!

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 15, 2019

The app is great, however, I have struggling with some things and the support of the app was just amazing. Borya, was extremely professional and very patient. He did exceptional job. Borya from GTranslate was the best support experience I have ever had! If you need some help with the app, just ask for Borya to help you and you will not regret it, I assure you. If I could, I would rate it 10 stars. Amazing job Borya, Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2019

Ripa was so helpful and fixed the issue we had on installation. She activated the SSL to support each of the new language sites. So far, it looks great and works fine.

Using app

5 months

Total reviews

12

Average rating

4.6

2 / 5 Share

Aug. 16, 2019

I used the apps for few weeks. The app has a bug with the checkout page. I wanted to get the checkout page to match the language of the site, with no success. For example, I wanted a French checkout page for a French website, and an English checkout page for the English website, but GTranslate failed to do that. I reached the support multiple times, and also spoke with the deputy CEO as well, but they failed to resolve the issue. Waiting time from the support is very high (can take weeks), and they will do everything they can in order to avoid give you support. In general, the app is failed to provide basic translation services, and the support team is totally nonfunctional. Won't use their service again. UPDATE: 1) I was using the paid version (not the free version, as mentioned in the CEO response) 2) I spoke with Rafael, the deputy CEO, and not Edvard, the CEO (sorry for the confusion).

Using app

8 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 13, 2019

This app is just the best... Cette application est juste la meilleure... bravo !!! I love this app for it's simplicity and perfect work

Store

Bahore

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2019

Fantastic Support! Chat with support rep "Borya" gave super-fast fix of my problem! Picking this app to translate your store is a no-brainer!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2019

This app is the best app you can find to translate your website!! The customer service is impressive, I have got an answer from Suzan in less than 2minutes. You can easily use it for free or use a cheap plan for $5. Thank you again Suzan for your quick and efficient help!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2019

you do not know how Borya helped me !!! such a genius !!!!!! very kind very patient for me !!! although i know nothing about code ...... guys ,, welcome to buy this app . i will buy it forever .......... actually i use this app for free about 4 month already .. but recently i change my theme , can not work on my store....... but !!!!!Borya !!!!! this genius !!!!! help me !!!!!!!!! god !!!! i am very lucky to meet with Borya .... may be is my lucky day ~~~~ hhhh thank you !!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2019

I use this app for about 3 weeks. It seems good until now. Live chat is efficient. Borya is so nice.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

New theme so contacted the support. The new update installed and widget moved and setup in less than 10 minutes great support !!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

Great and fast support from Ella , she was very professional solving my issues . recommending everything .

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

i got my store fully systematized with the Multilingual shop GTranslator by Ella fulling perfect

Using app

14 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 8, 2019

A must app for nowadays. Promises what i does although it has some issues. Luckily the support team is always available (thanks Borya for your help)

Store

Mondays

Using app

Over 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 8, 2019

I thank you for the work done. Your speed and your know-how are very appreciated. I recommend the application as well as the support if needed

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

I had problems with addressing the Spanish language, but it was solved by GTranslate online attention, I was attended and solved by borya. I have not seen it in detail, but it works very well I hope it is beneficial for my business.

Using app

5 months

Total reviews

1

Average rating

5.0