MY ONLINE FASHION STORE

Thank you for sharing your experience with us. Your feedback is deeply appreciated, and we're committed to addressing your concerns and improving your experience. We're delighted to let you know that after careful investigation, we were able to locate a few items that were initially thought to be sold out. We promptly notified you about their availability, and we're pleased that we could fulfill your order as requested. Regarding the inventory issue you've encountered, please accept our apologies for any inconvenience it may have caused. Our development team is actively reviewing your store to pinpoint the exact cause of the inventory problem. Our goal is to troubleshoot and resolve this issue swiftly to ensure smoother transactions for all our valued clients. It's essential to mention that, as a part of our commitment to excellent service, we process hundreds of orders daily. Despite our best efforts, there are times when technical glitches or human errors can result in inventory discrepancies. We're continuously working on refining our processes to minimize these instances, but please know that they can occur despite our vigilance. We genuinely understand the frustration that comes with these discrepancies, especially when it leads to situations like refunding your clients' money. Please accept our sincere apologies for any inconvenience this has caused you. Your feedback is invaluable as it allows us to continuously improve. We're dedicated to resolving the issues you've faced and providing you with a seamless experience moving forward. If you have any further questions, concerns, or insights to share, please feel free to reach out. We're here to support you and ensure that your future experiences with us are exceptional. Thank you for your understanding and patience as we work to enhance your experience. Best regards

Thank you for the review we appreciate it, make sure you are utilizing our items that are on sale, and our weekly promotions for the sale category. The items in the sale category are offered at a great cost which drives up a lot of sales for most of our members.

Thank you for the review we appreciate it. All items are sourced from local manufacturers out of LOS ANGELES, CA – this means our items are manufactured for the US Market and are true to size, however if your customer does receive an item they are not happy with, we do offer free return service. The item can be returned for full refund.

Thanks for the review we appreciate your time and your feedback. We are currently working on upgrades to the app, which will increase the speed the stores are updated with the inventory sync. As the demand for the merchandise is growing, we have also increased over the last year almost 3X the amount of quantity we carry for each sku. Over 98% of the order are being fulfilled without any delays. However one of our main priorities especially as the demand for the merchandise is growing is to get that to closer to 100% as much as possible! Once again thanks for your feedback.

Once you install the app and activate it, you are automatically enrolled into the monthly plan, the plan just comes with 14 day free trial, you can delete/uninstall the app within the 14 days if you do not want to get charged. Please reach out to our team, we will go ahead and issue the refund back to your account.

Thanks for the review we appreciate the feedback, sometimes our tracking confirmation emails do end up in junk and spam folders, please send us an email with your order number and we can definitely check for you.

Thank you for the review and feedback, we do apologize for any miscommunication, we do have support available via live chat, email and phone and we respond to all inquires within 12-24 hours. We are always looking to improve our customer service. Once again thanks for your business and feedback!

We appreciate your feedback i hope i have understood you correctly, forgive me if i have not, regarding the minimum purchase requirement, that is for regular wholesale customers only, when you are a drop ship member with us, meaning if the app is active in your store, after you notify us, your account will be updated and the minimum purchase requirement will be removed from your account. So you can order 1 piece at a time if you need to!

Thanks for the review and for your feedback we really appreciate it, after valuable feedback from our members, we are no longer adding products to our inventory for plus apparel modeled by regular size models. All of our new plus inventory being added weekly now are modeled by gorgeous plus size models. Please make sure to check our PLUS category in the APP. Once again thanks for your feedback!

Thanks for your feedback we do appreciate it, your point is well taken, we are definitely keeping the model images in mind when sourcing plus size items. Moving forward especially in these next few months we will be adding a lot more plus items, with plus models. Please take the time to explore the APP, as we do currently have over 1000 SKUS plus size items with mostly plus models!

Thanks for your review, we appreciate the opportunity to respond to your feedback. REGARDING YOUR TURNKEY WEBSITE We received your form submission for the turnkey website on Saturday after our working hours. Please keep in mind we do not work on Sundays, so all inquiries made on Saturday are replied to on Monday! REGARDING THE FREE TRIAL The APP has total 14 day free trial period. You installed the app on 07/23 & uninstalled the app on 07/28 = That is 6 days You installed the app on 07/29 & uninstalled the app on 08/02 = That is 4 days Total days app has been installed to your store is 10 days August 2, 2019 at 2:35 am CLOBBER Uninstalled July 29, 2019 at 7:58 am CLOBBER Installed July 28, 2019 at 1:53 pm CLOBBER Uninstalled July 23, 2019 at 3:00 pm CLOBBER Installed

i apologize for the inconvenience caused, we did have a temporary issue with our servers yesterday, which has been resolved, you should not have any issues now. If you do by any chance please let us know, we will login to your store and troubleshoot the issue immediately.

We appreciate your feedback and giving our company and our APP an opportunity Regarding plus size clothing: because we have the same style in regular and plus we do one photo-shoot with our regular size model. This is simply a cost effective measure we have to take to keep our costs down so we can make sure we are offering the best possible prices on the products for our partners. But if we have an item in stock only plus size, we will than use plus size model, like we have with a lot of our other plus size clothing. Regarding Lack of styles: We want to provide our members with merchandise that caters to a much more wider audience and merchandise that is in style, essential for every wardrobe and most importantly super affordable. We are also adding new styles every week to ensure our partners have access to new, affordable and quality fashion they can offer to their customers. With that said we welcome all feedback and suggestions from our customers, as one of our main goals is to offer a wide range of styles to our members that is both trendy and cost effective. At the end of the day our objective if for you not to just have access to our inventory but to be able to actually sell the items and make money.

We appreciate your feedback and giving our company and our APP an opportunity! Regarding Lack of styles: We want to provide our members with merchandise that caters to a much more wider audience and merchandise that is in style, essential for every wardrobe and most importantly super affordable. We are also adding new styles every week to ensure our partners have access to new, affordable and quality fashion they can offer to their customers. With that said we welcome all feedback and suggestions from our customers, as one of our main goals is to offer a wide range of styles to our members that is both trendy and cost effective. At the end of the day our objective if for you not to just have access to our inventory but to be able to actually sell the items and make money. Regarding Inventory stock: we have actually started in the past few weeks, stocking up more quantity per item and when we do restock an item we are stocking up more quantity there as well. So we are both stocking more quantity initially when we buy the merchandise and stocking more quantity when we do restock the item. Definitely keeping more qty on hand is a huge priority for us. Moving forward we will be definitely stock more quantity per style, so items are not selling out as quick.

We appreciate your feedback and giving our company and our APP an opportunity! Regarding Lack of styles: We want to provide our members with merchandise that caters to a much more wider audience and merchandise that is in style, essential for every wardrobe and most importantly super affordable. With over 4000 Skus available we are also adding new styles every week to ensure our partners have access to new, affordable and quality fashion they can offer to their customers. With that said we welcome all feedback and suggestions from our customers, as one of our main goals is to offer a wide range of styles to our members that is both trendy and cost effective. At the end of the day our objective if for you not to just have access to our inventory but to be able to actually sell the items and make money. Regarding Product Titles: You are able to edit the titles after you add them to your website. We also offer a free service where our design team can edit the category pages on your website to have the titles displayed only by certain characters in essence shortening them for you automatically.