MY ONLINE FASHION STORE

Thank you for your review we appreciate it, we did have a temporary server related issue which caused some issues yesterday, however those issues have been resolved, if you are still facing any problems, please send contact us, we will be more than happy to login to your store and troubleshoot the issue immediately.

Thank you for your review and feedback. In regards to titles/descriptions: if you are not happy with the default titles/descriptions provided, you are able to edit those once you add the item to your store. Editing those fields does not affect the inventory sync of the product. In regards to combining products: due to limitations with Shopify, this process can not be automated at the time. You will need to apply these changes manually after the item has been added to your store. We work on updating our App frequently, and this is a feature we want to automate in the near future. In regards to fulfillment: Our fulfillment rate is very high, and most orders placed are fulfilled and shipped without any issues. There are rare occasions where items are may be sold out and an order may not get fulfilled, however this is very rare. These type of issues could be caused by technical update issues, product issues, human error, inventory stock update delay, etc... We try to keep these types of situations to a minimum as much as possible. At any given time we have over 6000 available SKUS, in stock ready to ship, with 100-200 new items added every other week. As the demand for our items is growing, we are stocking up more quantity and restocking items at much quicker rate as well.

Thank you for your review and your feedback we appreciate it. Please note all the themes we provide for our $99 turnkey website, are provided and approved by shopify. We have provided and built those same themes for countless of customers without any technical issues. If you are experiencing technical issues due to issues with the actual theme and setup we have done, please contact us and we will do everything we possibly can to fix the issue for you. If we cant we are more than happy to refund you the $99. You can reach us via live chat, email support or by phone!

Thanks for giving our APP a try and for your feedback. Just a few notes regarding your review. At any given moment we have over 5500 available SKUS, in stock ready to ship, with over 200 new items added every other week. We also restock items low in stock daily. We have actually started stocking up more quantity per item as the demand for our merchandise grows! We have grown our overall inventory in our warehouse by 3X every year since we have been in business. Moving forward we will be definitely stock more quantity per style, so items are not selling out as quick and restocking best-selling items faster! Definitely keeping more qty on hand is a huge priority for us. Once again thanks for giving our APP a try. Good luck with your future plans.

Thanks for your review, we appreciate your time. Our fulfillment rate is very high, and most orders placed are fulfilled and shipped without any issues. Unfortunately, there are times where items are sold out. This is very rare, but it happens occasionally. This could be caused by technical update issues, product issues, human error, inventory stock update delay, etc... We try to keep these types of situations to a minimum as much as possible. At any given time we have over 5000 available SKUS, in stock ready to ship, with 100-200 new items added weekly. As the demand for our items is growing, we are stocking up more quantity and restocking items at much quicker rate as well. If you are not able to find an item you have sold on your website, please check with us first as we do restock items daily!

Thanks for your review and your feedback, we apologize if our customer service was not satisfactory, we take customer service extremely serious, we are constantly improving all aspects of our business, we will take your feedback and improve on it. Once again thanks for your review!

Thanks for giving our APP a try, in regards to response time to your inquiry. We actually did respond back to your email the same day, we just emailed you a screenshot showing the response. Sometimes our emails may end up in spam folders, which could create some of the confusion. We hope you reconsider and join our program again, if not, we want to wish you lots of success in the future! To cancel your membership all you have to do is delete the APP from your store.

We appreciate you trying our app and for your feedback, I apologize if we were not able to meet your needs. Regarding few of your notes. NAME CHANGE >> You CAN change the title of the product, that is not in any way going to effect the inventory stock updates. Please note ccwholesaleclothing.com is a wholesale website, we do not sell to individuals, only to businesses and to our dropship partners. Showing wholesale prices does not in any way create competition for you. "CHINESE CRAP" >> actually 100% of the products we offer are sourced from local manufacturers based out of Los Angeles, CA. Along with high quality and good prices, we do offer free return service for all our dropship partners. So they can offer products to there customers with 100% money back guarantee. Even with our free return offer, our return rate is incredibly low around 2%-3%. Once again thank you for your time and for giving our app a try, good luck with your future plans!

Thanks for giving our APP a try and for your feedback. Just a few notes regarding your review. If you were not able to find an item that is in the APP but not on our website, which could happen but it’s extremely rare, most likely the item was being restocked, you can always check-in with us via email, live chat or phone, and we can let you know if an item is in process of being restocked. At any given moment we have over 4500 available SKUS, in stock ready to ship, with 100-200 new items added weekly. We also restock items low in stock about 2-3 times a week as well. We have actually started stocking up more quantity per item as the demand for our merchandise grows! We are also restocking items at a much faster rate as well. Moving forward we will be definitely stock more quantity per style, so items are not selling out as quick and restocking best-selling items faster! Definitely keeping more qty on hand is a huge priority for us. Once again thanks for giving our APP a try, we hope to see you back soon! Good luck with your future plans.

Thanks for giving our APP a try and for your feedback. Just a few notes regarding your review. At any given moment we have over 4500 available SKUS, in stock ready to ship, with 100-200 new items added weekly. We also restock items low in stock about 2-3 times a week as well. We have actually started stocking up more quantity per item as the demand for our merchandise grows! Moving forward we will be definitely stock more quantity per style, so items are not selling out as quick and restocking best-selling items faster! Definitely keeping more qty on hand is a huge priority for us. We also do our best to offer merchandise that caters to wide range of age groups and style preferences. With new styles added weekly, this is definitely a high priority. Once again thanks for giving our APP a try, we hope to see you back soon! Good luck with your future plans.

We appreciate your feedback and regret we were not able to meet your needs to keep you on board, in any case we do wish you lots of success with your business and hope to see you back with us hopefully in the near future. We would like to address some of the points you raised in your review. 1. Your comment about items ‘always out of stock’ is simply not true. We have over 4000 skus in stock ready to ship. With that said out of stock item do happen, but they are very rare, as we are stocking more quantity per style and restocking best-selling items multiple times a week, while at the same time adding 100-200 new styles weekly! Keeping inventory in stock for long periods of time is a very high priority for our company. 2. We apologize if we did not answer your questions in the matter you were expecting, customer service is a high priority for us and we take it very seriously, please take some time and read our reviews from other customers, you will see most of the positive feedback we have received has been towards our customer service. Our spelling and grammar may not be perfect but we will do everything in our power to make sure you get your question answered to the best of our abilities. As we have support available by phone, email and live chat! 3. Maybe the styles of the clothing we offer is not compatible with your business and your customers, that is absolutely fine, however our merchandise is definitely not “for thrift stores”. You mentioned in your comments our items are always out of stock, if the clothing we offer is “for thrift stores” I don’t think we would be constantly restocking items every week, because our dropship partners are doing a great job selling the styles we do offer. It is a priority for us to offer a variety of styles in our inventory including basic, contemporary, urban, edgy styles. We do our best to offer styles that will cater to a wide range of markets and audiences. 4. We believe the value we offer with LOW WHOLESALE PRICES, FAST SHIPPING, FREE RETURNS, NEW ITEMS EVERY WEEK, NO MINIMUMS, EASY APP/PLUGIN PROGRAM TO MANAGE INVENTORY is definitely worth the $29/monthly fee to become a dropship member 5. The size chart we provide has been a great source of reference for our dropship partners to offer their customers. We also list specific size measurements of the size the models are wearing as well for additional reference. We also offer FREE RETURN service for our dropship partners, in case the package your customer receives is not 100% satisfactory. Even with the FREE RETURN service we offer our return rate is only 2%, which is much lower than national average for ecommerce stores selling apparel. Again we thank you for your feedback and your review, we wish you lots of success!

We appreciate your feedback and giving our company and our APP an opportunity! Regarding Lack of styles: We want to provide our members with merchandise that caters to a much more wider audience and merchandise that is in style, essential for every wardrobe and most importantly super affordable. With over 4000 Skus available we are also adding new styles every week to ensure our partners have access to new, affordable and quality fashion they can offer to their customers. With that said we welcome all feedback and suggestions from our customers, as one of our main goals is to offer a wide range of styles to our members that is both trendy and cost effective. At the end of the day our objective if for you not to just have access to our inventory but to be able to actually sell the items and make money.

We appreciate your feedback and giving our company and our APP an opportunity! 85% of the tops are definitely not off the shoulder tops, maybe when you joined our program that weeks items being added were mostly off the shoulder tops, however we definitely have much more wider styles available in our database of over 4000 skus. We are also adding close to 100 new styles every week. Regarding plus size clothing: because we have the same style in regular and plus we do one photo-shoot with our regular size model. This is simply a cost effective measure we have to take to keep our costs down so we can make sure we are offering the best possible prices on the products for our partners. But if we have an item in stock only plus size, we will than use plus size model, like we have with a lot of our other plus size clothing. Regarding Inventory stock: we have actually started in the past few weeks, stocking up more quantity per item and when we do restock an item we are stocking up more quantity there as well. So we are both stocking more quantity initially when we buy the merchandise and stocking more quantity when we do restock the item. Definitely keeping more qty on hand is a huge priority for us. Moving forward we will be definitely stock more quantity per style, so items are not selling out as quick.