Kickflip ‑ Customize Products
Shopify Product Customization Plugin - Kickflip
Rating
4.6
feedback
139
chart
#1,062
All reviews
Rating Breakdown
June 7, 2024
The team at Kickflip are great! Admittedly, I'm not tech savvy and have struggled to create a complex product. However, along my journey they have graciously helped me at every turn. They have enthusiastically supported me with 1-on-1 video sessions, text sessions, and were sincerely open to suggestions toward making their back-end functionality easier for complex products like mine. A perfect platform does not exist, but it's comforting to know that the team behind it are humble, helpful, and striving toward perfecting it. I appreciate and respect the spirit and efforts of the team at Kickflip. Thank you!
Wow, what a fantastic review! 🌟 Thanks a ton for sharing your experience with Kickflip. It’s awesome to hear that our team’s support has made a real difference for you. We’re all about helping you bring your complex products to life, and it’s great to know that our help has been valuable for you. We’re on a mission to build the perfect platform, and your kind words motivate us to keep pushing forward. Thanks for being a part of our journey. You’re the reason we do what we do! Cheers! 🛠️✨
May 31, 2024
Extremely useful configurator app. The best one available in the market, with both complex functionalities and good looking UI. Other configurator apps just lack functionality or look very outdated. Plus, the customer support is extremely responsive. 10 out of 10
Wow, this review made our day! We'll frame it and hang it up in our office. 😄 Thank you so much for the kind words! We strive to make our configurator app the best out there, and it's great to hear that you think so too. We also pride ourselves on being responsive and helpful, so your feedback means a lot. Thanks again, and stay awesome! 🚀
May 28, 2024
Can't put it on the main page. Customer Service says it is only possible to have it on a seperate page. So many hours of configurating for nothing!
Thank you for taking the time to share your feedback. We understand your frustration. We're continuously working to enhance our platform, and we have good news: the feature to integrate the customizer directly on your homepage is in the works and will be released soon! You can track its progress and even vote for it on our public roadmap here: https://kickflip.canny.io/feature-requests/p/i-would-like-my-customizer-to-be-integrated-directly-on-my-homepage. You will be notified when it launches. In the meantime, there is a solution that can work for you. By implementing a bit of custom code, you can achieve the integration you're looking for. Our customer success team is here to help and can provide you or your developer with an overview of the process. Please don't hesitate to reach out. We appreciate your patience and understanding as we work to bring you this feature. Your success is our priority, and we're committed to providing you with the best possible experience. - The Kickflip team
May 22, 2024
After trying a few other apps I have found kickflip to be the best customiser for Shopify. Nice user interface on the shop, easy to mage and update products/variants, really good customer service (thank you Elizabeth and Vincent). No complaints from me, but a couple of areas I would love to see the app evolve is syncing products/variants to Shopify in order to use discounts that include/exclude add ons, add weights (for shipping purposes), get accurate reporting on profit by entering cogs etc. hopefully this will come in due time!
Thank you so much for your wonderful review. Your feedback is deeply appreciated and truly inspiring. It's fantastic to hear that you've found Kickflip to be the best customizer for Shopify and that our user interface, product management features, and customer service have met your expectations. Elizabeth and Vincent have been thrilled to hear your kind words. Your suggestions for future enhancements are invaluable. Rest assured, we are continually working to evolve and improve Kickflip, and these features are on our radar for future development. Thank you for being a part of our journey. We are committed to providing you with the best possible experience and look forward to delivering even more value to you in the future.
May 6, 2024
Great customer service!
Thanks for the stellar review! 😎✨ Keep creating magic with Kickflip!
April 29, 2024
Cindy is an amazing technical support girl, she helped me with all my doubts and I really think it is an app that makes a difference. At first it's hard to get the hang of it but then everything goes smoothly. Highly advisable.
That's great to hear! Glad you're enjoying working with Cindy 🌟. It's true, new tech can take a minute to get the hang of, but it sounds like you're all set now. Thanks for sharing your positive experience with Kickflip! 🚀
April 18, 2024
Wow love this app! I have been looking for a product customizer app with live preview. This is the best one I have seen! Also, I love the pay as you go model.
Awesome feedback, thank you! It's great to know we've hit the mark. We're glad you appreciate the pay-as-you-go model too. Your positive comments really motivate our team to keep improving and delivering the best for our users. Keep up the great work!
April 18, 2024
Very easy to use and great customer support. Quite a powerful tool with cool functionality!
That's fantastic to hear! We're super pumped you're enjoying the experience and finding value in our platform. Keep up the great work!
April 12, 2024
App is really good but few limitations like can not add product description, can not delete product, though you can archive. But overall loved the app and customer support also great, always ready to help. keep going and improving. Thanks
Thanks for your feedback—it’s invaluable. It’s great to hear you love the app and our customer support. Concerning product descriptions, there are many ways to add them. Please check out our documentation (https://help.gokickflip.com/en/articles/4606619-displaying-a-product-description-under-your-customizer) for detailed guidance. If you need further assistance, don't hesitate to contact our support team—we're here to help! Thanks for pushing us to keep innovating!
April 12, 2024
Without it, my business idea would never have been possible! Their customer support is also incredibly responsive, answering the many questions I've had during the build phase of my product customisation tool.
Thank you for your wonderful review! It's fantastic to hear that our platform played a crucial role in bringing your business idea to life. Your success is our success, and we look forward to continuing to support your business as it grows. Thank you for choosing Kickflip!
April 12, 2024
Parfait ! Juste dommage de ne pas proposer plus d'option de plan. Un plan (minimum!) entre le Pay as you grow et le Entreprise ne serait pas de refus ! Mais l'application est excellente ! Et le SAV est excellent
Merci beaucoup pour votre retour enthousiaste sur Kickflip. Nous sommes ravis que vous trouviez notre application excellente et que vous appréciiez la qualité de notre service client. Nous prenons bonne note de votre suggestion concernant les options de plan tarifaire. Nous allons l'examiner de près pour mieux répondre aux besoins de nos utilisateurs comme vous. Merci de faire partie de notre communauté et de nous aider à améliorer continuellement Kickflip.
March 20, 2024
Amazing App Not like any other Customization product The have so many features and their builder is amazing, it has logic and masks, and color multiply And overall, they are pay as you go model, which is great for new businesses Their support is good as well, and they usually try to help as fast and as much as they can
Thank you for your great feedback on Kickflip. It’s always inspiring to hear how our solution is making a positive impact. We’re committed to supporting our customers' success and innovation, and it's heartening to know that our efforts in customer support are meeting your needs. Thank you for being a part of our community.
Feb. 27, 2024
Excellent app and customer service! Highly recommended!
Thanks for your feedback! Your support inspires us. Cheers from all of us here!
Feb. 19, 2024
User friendly. Incredible backend interface. Superb customer service.
Your words fuel our fire to keep making magic happen! Thanks for the shoutout!
Feb. 16, 2024
This app has been great. The customer service is unbelievable. I've had multiple video chats to walk me through issues I was having. Looking forward to creating more
Super thrilled to hear about your positive experience! :D We're here to ensure creators like you have everything you need to bring your visions to life. Keep crafting those custom rugs; we can't wait to see what you'll create next. Thank you for choosing Kickflip!!
Feb. 9, 2024
Best customize and personalize app on Market! Support team always takes care customers and fix problems right away. Highly recommended !
Thanks for the awesome review! Thrilled to hear you're loving Kickflip and our support team. Your recommendation means everything to us. Cheers to more customization!
Jan. 30, 2024
This innovative app takes personalization to a whole new level, allowing users to tailor products to their unique preferences. The support guided me through the entire process. Top support and shootout Elisabeth!
Thank you for your enthusiastic feedback! It's fantastic to know that Elisabeth and our support team were able to guide you through the onboarding process. Your support is immensely appreciated, and it motivates us to continue innovating and improving.
Jan. 26, 2024
Amazing App ! Kickflip has full set of features to support our "DO IT YOURSELF- CUSTOM" apparel offer. On top of that is super user friendly, easy to use with responsive and competent support.
Oh wow, that's awesome to hear! It's really exciting to see our app empowering the custom apparel community. This kind of positive feedback is exactly what drives us to keep innovating and supporting entrepreneurs. Thanks for sharing your experience!
Jan. 25, 2024
Great company, great app. You can feel the modern development. That’s both good and bad. You can feel that it’s very modern in terms of usage: very simple, effective, clean etc. The simpleness is so important for customers to order in a quick time, because customizing is a little bit of effort the customer has to put in On the other hand you can feel it’s new, causing some things to not work a hundred percent properly. The support has been great, they don’t respond very quick, but the responses are always helpful, informative and respectful. This company has a lot of potential for the future. I really hope they evolve properly and keep investing in their development. One downside is that you pay a percentage per sale. This will make it less attractive for bigger company and also for your company if you grow along the way. Keep going
Thank you for your thoughtful review. It's heartening to hear your appreciation for our app's modernity, simplicity, and effectiveness. We're committed to maintaining this ethos of clean and efficient design. We understand your concerns about our usage-based pricing model. Our goal with this pricing structure is to provide a flexible, scalable solution. It's designed to grow with you, ensuring that our platform is both accessible and valuable at every stage of your business journey. It perfectly aligns our interests with yours, as we only succeed financially when you make sales with Kickflip. Thank you once again for your support and trust in us. We're excited to grow and evolve alongside you.
Jan. 24, 2024
If you sell customised products, give Kickflip some serious consideration. The interface is simple and clear to use, and mobile compatible. When you create your products in the app, customers can personalise products according to the options you stipulate. It is A VERY flexible product customisation tool. I tried out many other apps before I found Kickflip and this app is head and shoulders above the rest. It did take me some time to learn how to build my products but there are lots of help videos and I got great online support from Elisabeth and Cindy too.
First off, massive thanks for sharing your experience with Kickflip! It's fantastic to hear how it's helping you add that personal touch to your products. And yeah, getting the hang of new tools can be a bit of a journey, but we're stoked to hear our help videos and the support from Elisabeth and Cindy got you through it. Here’s to many more successes with Kickflip!