SellerDash: AusPost Shipping

Exceptional Service and Seamless Integration – A True Standout! After installing SellerDash to streamline shipping for my Shopify store, I initially ran into trouble integrating it with Australia Post. Frustrated, I reached out to their support team—and this is where SellerDash truly set itself apart. Within just a few hours, I received a personalised response tailored directly to my business needs. Not a stock-standard reply, but a thoughtful, solution-focused engagement that immediately addressed my integration issues. It's rare to encounter this level of customer service these days—responsive, professional, and genuinely invested in ensuring success. It reflects the same principles I hold dear in my own business. The app itself is well-designed, intuitive, and offers a level of flexibility that I hadn’t found in other shipping solutions. But it’s the human touch that really makes SellerDash shine. Knowing that a dedicated team is backing the product gives me complete confidence moving forward. I’m looking forward to a long partnership with these guys. If you value top-tier service and reliable functionality, SellerDash should be at the top of your list.

As a new brand, we encountered a small issue while getting familiar with the app and decided to reach out via email with our concerns. To our surprise, we received an almost immediate response, letting us know that someone would be in touch. We were absolutely blown away by the customer support provided by Nathan. Not only did he record a video demonstrating how to fix the issue, but he also took the initiative to resolve it himself. Additionally, he shared some valuable tips at the end of the video. This level of professionalism really impressed us, and it gives us great confidence in handling any future concerns. The app itself works flawlessly and meets all of our needs at this time.

Honestly the best app there is for shipping labels, it makes life so much easier and super fast. Probably the best customer service I have experienced also, if you have an issue and you contact the support team they respond almost instantly. Highley recommend this app

Customer support was awesome and fast!

This app has really help our small business cut time with processing orders, when we had some issues with our weights Nathan waas super helpful and clear with how we fix all issues.

Been using it for a DAY and it is already so easy!

Our first time using this app, bit nervous but getting use to it, simple all in one area, very helpful support, on time, didn't have to wait for 3 days for an answer. Thank you guys. Mr Windows

User interface is excellent and the staff are 10/10, Nathan has saved me on numerous occassions with his app knowledge

Nathan (lead dev) is AMAZING! SO helpful. Quick. Clear. Problems resolved in minutes. Can't recommend enough!!!

I want to start my review by saying that the customer service has been exceptional, which as a new business, starting out, has been invaluable. The speed and professionalism and detail in responses has been very much appreciated - especially tailored screen recordings to help me. I find the app extremely easy to use, it has really streamlined my processes and I have been able to do everything I need to (except provide labels to post simple letters but that's not a huge deal for me, just worth noting and I believe it may be coming in the future). Thanks team for all the help and support!

Wouldn't survive without this app.

Ever since finding this app last year I have been extremely pleased. I was manually inputting all my orders online through AusPost which took me, quite literally, days to input hundreds sales. Now it takes me minutes with a simple click of the button. What a time saver. Thank you for such a simple, yet powerful, app.

This app is a game changer for me, I love saving money and time with postage and that's exactly what this system has done for our processes. On the rare instances that I've needed help the team have responded with exceptionally fast and helpful customer service. Highly recommended.

I have been using this app for years and it has always worked well. Fast customer service when and if needed. The app very rarely has any tech issues. Over 5 years I have had probably 2 tech issues and they where fixed very quickly. No issues for years since. This app is always updated and a MASSIVE time saver. It also has an easy to use interface. Highly Recommended.

Amazing and easy to use. As soon as you download the app you think it's really difficult but it's not. It's pretty easy. You just need to go step-by-step and also the team is really amazing. They help you if you have any difficulty I'll be definitely recommending this app.

Unfortunately, I have found it is not often that when encountering an issue in business, one can have utmost confidence in a supplier to be able to provide immediate fixes. I have found this with Australia Post MyPost Business. Whenever I use the chat feature, there is always someone there to help me. Being able to resolve issues in a timely manner has been crucial in allowing me to spend time on other things. Am very grateful to Nathan and the team and highly recommend this app.

Wow, this app made a huge difference in productivity for me and the help desk is fast and helpful, as it should be.

Couldn't recommend highly enough, the support is amazing, quick and easy to understand. Great app Team Travy

Amazing customer service and a really good app!! I highly recommend this :)

Quick to respond. Great comfort when you are running a small business. Recommend highly