All reviews

Rating Breakdown

  • 5
    87% (79 ratings)
  • 4
    7% (6 ratings)
  • 3
    2% (2 ratings)
  • 2
    3% (3 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Nov. 23, 2021

So I was using the Sendle integration, then their drivers stopped showing up when they said they would. That put me in a bad spot so I decided to switch to AusPost. My worry was I had several packages that needed to be shipped ASAP because of Christmas cutoffs. Nathan and his team helped me get through that horrible morning. He answered each and every one of my questions in such thorough detail that I succeeded in navigating that pinch. I 1000000% recommend this app. You can really feel the love, care, and thought they put into this app.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

Have been using this app for a few weeks now and it is almost 5 stars. It is simple to use and saves a lot of time in preparing AusPost labels and updating tracking into Shopify. Our main disappointment is that the invoice printing does not pick up the invoice layout from Shopify so it requires either printing invoices separately in Shopify to use your own defined invoice layout, or accepting the layout in the app to print the invoices from within the app (which is the much more efficient way to go). We have suggested to SellerDash to access the Shopify definition and use that for invoice printing in the app. With this feature, definitely 5 stars. Really great and very timely support is provided. Discussion of order/invoice layout with the developer has clarified why, and what can and may be included in future. Up to 5 stars. A really good, easy to use app.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Great app. Managed to get help from Nathan through team viewer. He helped me set everything up and spent over half an hour explaining how to use the app. I have now processed my first 4 orders with this app and have gone from hating it when I couldn't sort out how to use it from now loving it. Soooooo easy to use worth every cent. Thanks Nathan

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Fantastic app, works great and very easy to use. Processing orders is now a breeze, don't know how did I ever manage without it :) Highly recommend!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Just wanted to let you know how much I LOVE this app. Of all the apps we can choose from in the Shopify App store, this is by far my absolute favourite. I run a very busy online quilt shop (by myself) and the amount of time this app saves me is great. I usually make up orders during the day and then create all the labels last thing. This can sometimes be very late at night so the fact that this app is so quick and easy is a big relief. Thank you so much for all your hard work, it is very much appreciated ☺

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Feature-rich and functional app which integrates Australia Post's MyPost Business into Shopify very smoothly. We recommend this app to anyone using MyPost Business. LOVE the one-click order fulfilment which updates tracking details for ALL completed orders. Previously we used eParcel with ReadyToShip, which was great, but when we switched from eParcel to MyPost Business it was very laborious to update tracking manually for each order. So grudgingly we went looking for an app that would help, and we are VERY happy to have found this one. The thought of learning a new system was daunting, but support was helpful, with a neat tutorial when we started; a lot of good, succinct FAQs online; and via chat when we still had a couple of questions, and it really didn't take much effort to get this app running smoothly. There are a few features we'd like to see improved, such as a better facility for handling multiple parcel consignments (which can be done, but is a bit clunky), but the devs have already added some tweaks which have enhanced the speed and functionality. It's great to feel that they are continuing to pay attention to this app. We're very happy with it already, and looking forward to getting happier.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

This app is wonderful. It has made creating labels and packing orders so much easier particularly when I have sales. It also by-passes the Aus Post MyPost Business website when the website is down which is a lifesaver!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

I saw that this app was offering a trial so I thought I would give it a try to see if it would save me time on the postage process and I am so glad I did! The live chat option that the app has is great, I had answers to all of the questions I had within minutes and Nathan was so helpful!! The postage process has been made so much easier using this app, I am now saving so much time and I no longer have to copy and paste addresses, phone numbers, emails, tracking details for each individual customer, so there is less room for errors! Thank you so much to Nathan and his team for making such a great app!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Absolutely recommend this app. Seamlessly integrates with our Auspost Business account. Very easy to set up and streamlines order fulfillment at every stage. Accurate selection of postage rates while being easy to modify if required, quick order & packing slip printing built in. Much better than the other app we were using. Great work!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

Brilliant app to run Aust Post orders with - simple, fast & flexible. The customer service team are honestly the BEST !! The benefits whether your a small, medium or large business out weight the cost in time saving alone

Store

Knicked

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

The first version of the app was fantastic, I loved it! Then a newer version came out which I found difficult to use. The developers are great, they address and solve problems quickly. The second version is a little over complicated for my liking, but I've settled in with it and know my way around it. Now I wish it had a "hold" function, for when a customer wants me to put an order aside for weeks or even months!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, thanks for the feedback. We spent the last month making some more improvements to the order display, so the new view is much more like the previous app, along with a bunch of order improvements in app speed and features. As for the display, we added a 'Dense' view which is like the previous app. For changing Satchel size, an order does not have to be expanded. Just click on the Package details in the order grid, and you can change packaging information quickly. We support many customers with different requirements, and a carrier that has many options and features. We also have very active support via Live Chat so if you have queries it is best to ask for support and we could be happy to assist. Kind Regards.

5 / 5 Share

July 28, 2021

Needed some help setting up the new version of this app. Nathan was extremely helpful and shared full tutorials on how to set up. Love this app, not sure how i ever lived without it!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2021

Really great app, very simple and easy to set up and use. Support team is also extremely helpful when i've had any queries.

Using app

17 days

Total reviews

4

Average rating

4.8

5 / 5 Share

June 23, 2021

This app is incredible! It makes the whole postage process super easy, no copy and pasting, it has all the info in one place. It sync seamlessly with Shopify so I know my customers are getting their updates. Will be recommending this app to everyone I know who has a shopify store.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2021

This is a fantastic app. It works very well, making life so much easier to fullfill orders and also has great customer support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2021

A great app. 50% of my sales are international, and this helps save a lot of time. No need to manually fill in customs documentation. It also makes my domestic shipments easier & faster. The team at MyPost are super quick to address any issues, and they updates keep improving the app. I find the formatting of the invoices a little basic, and could be improved with increasing key details such as shipping address, so I still use my invoices in Shopify, but all in all I love this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2021

The app integrates perfectly with MyPost, and now I can print labels and pick slips from it too. Upgrading was easy as all the information is available in-app already - everything has been thought out. It's worth using this app solely so that you don't have to copy and paste addresses into MyPost, but it does so much more. A real productivity booster.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 8, 2021

Nathan helped set up my updated version of the app so quickly even made a video to help assist me. He answered all my questions so quick. The app is better now that you don't need to log into aust post then paypal then print.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2021

The app its self is really good, and has helped me increase the speed of my order processing by A LOT and is a no-brainer for any Australian business! Needed some help with the new update and Nathan sent me a video response (very quickly) walking me through what I needed to do which was super helpful and some of the best support I've ever received! Thanks again, Hippie Hut! :)

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2021

This app is AMAZING, so easy to use, and not to mention how outstanding the customer service is, I wasn't sure how to add the shipping rules to match, and my question was answered straight away on the chat and a video of how it was done, recorded on my own page with the Collab request ! how's that for customer service. Highly recommended, thank you.

Using app

11 months

Total reviews

4

Average rating

5.0