Australia Post MyPost Business
Australia Post MyPost Business eParcel app for Shopify
Rating
4.7
feedback
97
chart
#262
All reviews
Rating Breakdown
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Aug. 24, 2021
This app is wonderful. It has made creating labels and packing orders so much easier particularly when I have sales. It also by-passes the Aus Post MyPost Business website when the website is down which is a lifesaver!
June 20, 2022
Reloads constantly loosing all the work you've entered. Not a computer issue as customer service keeps telling me. Does this on multiple browsers/devices.
Thanks for the feedback. We pride ourselves on a feature rich app and great support and offered to assist you with any query multiple times. Our recent feature release was in direct response to feedback we collect. But unfortunately we can't help if you uninstall the app without giving us any chance to investigate and resolve your issue. Best of luck in the future.
Aug. 17, 2021
I saw that this app was offering a trial so I thought I would give it a try to see if it would save me time on the postage process and I am so glad I did! The live chat option that the app has is great, I had answers to all of the questions I had within minutes and Nathan was so helpful!! The postage process has been made so much easier using this app, I am now saving so much time and I no longer have to copy and paste addresses, phone numbers, emails, tracking details for each individual customer, so there is less room for errors! Thank you so much to Nathan and his team for making such a great app!!
Aug. 8, 2021
Was honestly the best and easiest Application to use, this new app is not necessary and has complicated a lot of things.
Aug. 3, 2021
Absolutely recommend this app. Seamlessly integrates with our Auspost Business account. Very easy to set up and streamlines order fulfillment at every stage. Accurate selection of postage rates while being easy to modify if required, quick order & packing slip printing built in. Much better than the other app we were using. Great work!
Aug. 1, 2021
Brilliant app to run Aust Post orders with - simple, fast & flexible. The customer service team are honestly the BEST !! The benefits whether your a small, medium or large business out weight the cost in time saving alone
March 9, 2022
The first version of the app was fantastic, I loved it! Then a newer version came out which I found difficult to use. The developers are great, they address and solve problems quickly. The second version is a little over complicated for my liking, but I've settled in with it and know my way around it. Now I wish it had a "hold" function, for when a customer wants me to put an order aside for weeks or even months!
Hi, thanks for the feedback. We spent the last month making some more improvements to the order display, so the new view is much more like the previous app, along with a bunch of order improvements in app speed and features. As for the display, we added a 'Dense' view which is like the previous app. For changing Satchel size, an order does not have to be expanded. Just click on the Package details in the order grid, and you can change packaging information quickly. We support many customers with different requirements, and a carrier that has many options and features. We also have very active support via Live Chat so if you have queries it is best to ask for support and we could be happy to assist. Kind Regards.
July 28, 2021
Needed some help setting up the new version of this app. Nathan was extremely helpful and shared full tutorials on how to set up. Love this app, not sure how i ever lived without it!
July 19, 2021
Really great app, very simple and easy to set up and use. Support team is also extremely helpful when i've had any queries.
June 23, 2021
This app is incredible! It makes the whole postage process super easy, no copy and pasting, it has all the info in one place. It sync seamlessly with Shopify so I know my customers are getting their updates. Will be recommending this app to everyone I know who has a shopify store.
June 20, 2021
This is a fantastic app. It works very well, making life so much easier to fullfill orders and also has great customer support.
June 14, 2021
A great app. 50% of my sales are international, and this helps save a lot of time. No need to manually fill in customs documentation. It also makes my domestic shipments easier & faster. The team at MyPost are super quick to address any issues, and they updates keep improving the app. I find the formatting of the invoices a little basic, and could be improved with increasing key details such as shipping address, so I still use my invoices in Shopify, but all in all I love this app.
June 14, 2021
The app and customer support that comes with this app has been second to none. The chat box support is responsive and team are always willing to help. I would highly recommend the app for anyone starting out simply for its functionality and customer support.
June 10, 2021
The app integrates perfectly with MyPost, and now I can print labels and pick slips from it too. Upgrading was easy as all the information is available in-app already - everything has been thought out. It's worth using this app solely so that you don't have to copy and paste addresses into MyPost, but it does so much more. A real productivity booster.
June 8, 2021
Nathan helped set up my updated version of the app so quickly even made a video to help assist me. He answered all my questions so quick. The app is better now that you don't need to log into aust post then paypal then print.
June 7, 2021
The app its self is really good, and has helped me increase the speed of my order processing by A LOT and is a no-brainer for any Australian business! Needed some help with the new update and Nathan sent me a video response (very quickly) walking me through what I needed to do which was super helpful and some of the best support I've ever received! Thanks again, Hippie Hut! :)
June 6, 2021
This app is AMAZING, so easy to use, and not to mention how outstanding the customer service is, I wasn't sure how to add the shipping rules to match, and my question was answered straight away on the chat and a video of how it was done, recorded on my own page with the Collab request ! how's that for customer service. Highly recommended, thank you.
June 3, 2021
The app is fantastic, but the customer service is even better. No question is too small or too difficult. Easy to use, no issues with Aus post and good integration.
June 3, 2021
Love this app..saves me so much time. Automatically checks the integrity of the customer supplied suburb vs postcode. The new version enables you to pay and print from the app without having to go into mypostbusiness online. The bulk handling of orders for label printing and fulfillment massively reduces time and eliminates any errors that would occur trying to fulfill orders individually. Lots of other cool features simplify fulfillment. We've increased productivity substantially with this simple addition to our business.