Navidium Shipping Protection

Great app, worth every penny. Has made such a difference on our business since shipping from Route.

Great app! Navidium works well and they even set it up for us. Love this App! The company is really supportive of small businesses like ours.

What's not to love? Free money (we already insured everything). Simple to install. No effort to operate - it just sits there like a fly trap collecting money. While it is certainly not a game changer financial wise (we mostly sell expensive products), it is a nice little addition We have a high rate, abut 75%, who leave the checkmark at checkout. It really is too good to be true, but in this unusual case, IT IS TRUE!

Would recommend to any online company that is shipped DTC. If you don't have this app you are leaving money on the table.

This App has saved us so much money. Used to use another company that sells package protection but deals with the customer. We switched and will never go back.

This is an incredible app. Put all the power in our hands to handle our customers needs. Every commerce company should be using this.

A true game changer. Navidium gives the power back to merchants, exactly how it should be! Their team is incredibly responsive and helped us get it implemented with ease. 10/10.

Great concept, easy to implement and puts the power and money back in the hands of the merchants as it should be.

Must have app for any store that is shipping. Developers have been incredibly helpful. I would strongly recommend!

It took some trial and error to get Navidium to work with our process, but once we worked those things out we are EXTREEMLY satisfied with this App. We are able to cover lost/stolen packages each month and are able to make much speedier resolutions for our customers. 10/10 recommend and their support is AMAZING!

We've had navidium for nearly a year now and could not be happier! It gives us more options and control than our other shipping protection company did and the customer service is top notch.

We absolutely LOVE Navidium! It's the perfect app for providing our customers with shipping protection as well as providing us with an economical way to provide said insurance! They also have incredible customer service! We will stay with them forever...please don't ever go away!

Love Navidium, has been a huge improvement over Route who we used previously. It's been easy to use and saved us a lot of money.

I have been using Navidium for about a year now. I like it and it has helped keep more of the money in my pocket. A game changer. I used the other guys (Rou**) and they made all the money and actually denied some of my claims. Glad I am using Navidium. It is the way to go.

5++ Stars -Navidium has been a blessing to our small business, we switched from "the other guys" and wish we had done it sooner. We now have better control over claims and our customers appreciate talking to the company they purchased from, instead of a random company that knows nothing about leather. Navidium has allowed us to provide excellent customer service to our clients during a stressful event. Thanks Navidium....you are the best!!!!

Great product. Great service. Marc always does a great job communicating what he and his team are up to in terms of all the different ways they support merchants.

Navidium Shipping Protection has worked well for our small business. I only wish it didn't show up as a product as most people do 'opt in' it will generally be in your top three with no way to filter it out of an actual store product vs shipping protection.

From the beginning, our experience has been completely positive. Claims are filed swiftly and our customers are highly satisfied with our resolution turnaround. There are other features within the app that we're also utilizing, however, our main goal was to process claims and not keep splitting the money with Route. We're glad we made the move to Navidium!

Wish I would have downloaded this sooner!! Left a lot of money on the table using Route. Easy to setup too.

Great app. We previously used a competing insurance app which was good, but mathematically was becoming an added cost per order. This is probably because we have very low incidence rates as we use anti-fraud apps to cancel any suspicious looking orders. Therefore, with a combination of strong anti-fraud software, tracked/signed shipping to further deter any potential scammers, and Navidium, we can basically make added revenue on ±65% of our orders as this is roughly the % of customers who add shipping protection to their basket. I hope Navidium can go from strength to strength and launch a superior anti-fraud system to their offering as then it will be my 1 stop shop and I'll save even more money. No reason to not add this to your website.