All reviews

Rating Breakdown

  • 5
    98% (314 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

June 22, 2023

Amazing App, no other like it . Every shopify store owners dream. It have take control of the customer experience again when it comes to post sale delivery issues. Over a positive experience to our stores.

Using app

About 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

June 22, 2023

Navidium shipping protection is awesome. It puts the customer service and experience solely in our hands so we can take care of our customers as we do with any issue! Highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

Very happy with the service they provide. Easy to install and maintain. We highly recommend it for all retailers.

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

June 21, 2023

Marc and the team at Navidium are great partners. We worked closely to build and integrate the app; it has run smoothly from the start, and delivers a strong financial return each month. Excited to see what features they come up with next. Highly recommend.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2023

Must have for an ecom store! Easy integration. This has to be 100 characters, and the first two sentences said it all ;)

Using app

11 months

Total reviews

11

Average rating

4.7

5 / 5 Share

June 21, 2023

Incredible. We have been using Navidium for 12+ months & never have any issues. The team even goes above and beyond when needing tweaks for our custom theme. Customers get peace of mind & the new Navidium platform is clean & intuitive. I wish the team the best as we enjoy how it protects our margins.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

I have been using this app almost two year. Fantastic app. Navidium alway get back with me quickly if I have questions. Easy app that everyone can install it.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2023

We have been using this app for the last 6+ months and it has been amazing with no issue. The team is easy to work with and resolve all inquiry and issue in a timely manner. Business is tough in this economy and what Navidium has provided to our small company is another option to survive and compete with the big company. Thank you Navidium!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2023

Fantastic app. We have used many shipping protection apps but Navidium allows us to deal with our customers quicker and easier.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2023

Great app, worth every penny. Has made such a difference on our business since shipping from Route.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

June 21, 2023

Great app! Navidium works well and they even set it up for us. The company is really supportive of small businesses like ours.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 21, 2023

What's not to love? Free money (we already insured everything). Simple to install. No effort to operate - it just sits there like a fly trap collecting money. While it is certainly not a game changer financial wise (we mostly sell expensive products), it is a nice little addition We have a high rate, abut 75%, who leave the checkmark at checkout. It really is too good to be true, but in this unusual case, IT IS TRUE!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

Would recommend to any online company that is shipped DTC. If you don't have this app you are leaving money on the table.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

This App has saved us so much money. Used to use another company that sells package protection but deals with the customer. We switched and will never go back.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

This is an incredible app. Put all the power in our hands to handle our customers needs. Every commerce company should be using this.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

A true game changer. Navidium gives the power back to merchants, exactly how it should be! Their team is incredibly responsive and helped us get it implemented with ease. 10/10.

Using app

10 months

Total reviews

7

Average rating

4.4

5 / 5 Share

June 21, 2023

Navidium is unlike any other and finally provides the option as a seller to help offer insurance and keep all communications in house with customers so we know our customers are receiving the best care from start to finish without having to fight through claims and third party companies.

Using app

8 months

Total reviews

7

Average rating

4.9

5 / 5 Share

June 21, 2023

Navidium is an excellent app. So much better then Route and others. You get to control the pricing and keep all the profits. You are not an insurance company, you are offering an internal protection plan. Completely legal. Do not let Route scare you into thinking you are going to get in trouble!

Using app

About 1 year

Total reviews

7

Average rating

3.9

5 / 5 Share

June 21, 2023

Great concept, easy to implement and puts the power and money back in the hands of the merchants as it should be.

Using app

10 months

Total reviews

11

Average rating

4.7

5 / 5 Share

June 21, 2023

Must have app for any store that is shipping. Developers have been incredibly helpful. I would strongly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0