All reviews

Rating Breakdown

  • 5
    91% (260 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)
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5 / 5 Share

Aug. 26, 2021

Effortless to add, easy to use, and has saved me countless amounts of money on shipping. Would Recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're thrilled to hear our service is easy to add to your store and saves you time. We look forward to being a continued partner in your growth!

5 / 5 Share

Aug. 26, 2021

Netparcel is an amazing alternative to Canada Post and I love that it integrates seamlessly to my Shopify store. I use them frequently, and my parcels are picked up by the carriers the next day. Highly recommend this app & team!

Using app

About 3 years

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for this great review! We are thrilled to hear our services have been valuable to your business and look forward to continued support of your growth!

5 / 5 Share

Aug. 26, 2021

Love this app, easy to use, if you are a small Canadian vendor looking for the best shipping rates this app is for you. Without it we would not be able to provide expedited shipping for any of our orders!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We appreciate your business and love to hear our service helps you provide expedited shipping to your customers. We're excited to be a continued partner in your growth.

5 / 5 Share

Aug. 26, 2021

omg we LOVE netparcel....! What a complete and total game changer for us. If you ship ANYTHING , you need to download and use this service. it gives us easy access to outrageously cheap rates on shipping. and even more discount on rush services like next day or 2 or 3 day priority etc. It gives us access to the millions of dollars of buying power that large companies would have, so we can compete and grow. Thankyou NetParcel... from the team at www.CarGenerator.com

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! We are humbled by this wonderful review and really appreciate you taking the time to provide it. We are always striving to give our customers the best possible rates and are glad you are able to benefit. Looking forward to continued support of your growth!

5 / 5 Share

Aug. 25, 2021

We love this app. Shipping rates are excellent and it's so easy to use for our Shopify orders. We tend to use netparcel for other shipments as well as our Shopify orders, because of the convenience. Definitely recommend this app. Also, their support is always very quick to respond if ever we have any questions or need help with a shipment.

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for such a glowing review! We truly appreciate your business and are thrilled to hear our support is quick and helpful. Looking forward to being a continued part of your growth!

5 / 5 Share

Aug. 23, 2021

Net Parcel has been great with service and quick to rectify any wrong doing. Highly recommend if your looking for great prices for shipping and seems to integrate with our shopify just fine.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this wonderful review! We truly appreciate you taking the time and are always working to ensure our customers have the best possible experience. Looking forward to continued support of Bredenhof Hop Farms' growth!

5 / 5 Share

July 12, 2022

A great app, but what is even better is the support I receive from netParcel when on the rare occasion a courier randomly adds extra charges to an invoice. netParcel has my back. JD

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for this great review! We're so happy to hear that we've saved your customers so much. We also looked into the issue you described and made an update to your account ensuring that rates at checkout will now include any residential delivery surcharge! We hope this is a helpful solution but can always be reached at [email protected] with any further questions. All the best!

5 / 5 Share

Aug. 18, 2021

Best prices! Quick email response if required. Checked few other similar services for comparing, no one was even close to the prices and provided service. I wish Netparcel will have within USA shipping available soon.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this lovely review! We are always working to provide the most competitive rates and will certainly keep you posted on any developments in the US. All the best!

5 / 5 Share

Aug. 18, 2021

We have been using NetParcel for 2 years now, and are 1 year into our Shopify Integration. The connectivity is seamless and the app definitely adds value to our shipping processes, primarily in the following two ways: 1. Instant carrier cost comparison + rate discounts 2. Reduces fulfillment time via the import order function (which saves us time having to input customer shipping details before printing labels) We are big fans of NetParcel & extremely happy with our experience. Any business stands to reduce costs and input time by adding this app to their store.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for such a wonderful review! It's great to hear that our services make your fulfillment processes faster and easier. We look forward to continued support of your growth!

1 / 5 Share

Aug. 9, 2021

I don't like writing bad reviews - but unfortunately, I have to take away the 5 stars that I gave to netParcel 3 years ago. I now rate them as a 1 (ONE). Yes - their discounts are good (though others are lower) - but any savings I recognized from their shipping rates was lost many times over when the company failed to stand behind their services whenever things went wrong at their end - or when they failed to pay out insurance claims - without reason or explanation. I no longer use this app nor recommend their services. I have spoken with management about my problems a few times - they listen, they apologize, they say it won't happen again - but No corrective actions were ever initiated or taken to investigate, address or refund my losses. ******************** (MY ORIGINAL REVIEW : Rating 5 of 5 stars Posted April 10, 2018) I run 3 different Shopify storefronts and over the past 3 years have tried several different shipping consolidators / integrators. Have finally settled on netParcel for all or my business. The rates are the best, with a nice interface and great customer support. Thank You)

Using app

About 3 years

Total reviews

12

Average rating

4.6

Developer Reply

We sincerely apologize for the experience described here, especially from a longstanding customer whose initial experiences with netParcel were so positive. We are taking steps to ensure all customers receive attentive communication and active followthrough going forward. Regarding insurance, any coverage purchased by our customers is provided by the carrier moving the shipment. Accordingly, the terms of coverage are determined by the carrier, leaving the outcome of any given claim outside netParcel's control. We are working to make the scope and terms of coverage provided by our partners more clear to avoid unexpected exceptions in the future. We take these matters to heart and are working to improve our services as a result. If there is anything we can do to help resolve the situation to a more favourable outcome, we are always available at [email protected] or 855-891-4521.

5 / 5 Share

July 29, 2021

Very good application for my business. Very good shipping prices. If you reach a shipping application, Go !!

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Many thanks for this wonderful review! We're thrilled to serve your business and to be a partner in your continued growth!

5 / 5 Share

July 15, 2021

They are great in providing discount you can't find anywhere!! use them frequently and happy with the result every time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time leave us a review! We truly appreciate the kind words and will continue striving to provide great rates!

5 / 5 Share

July 15, 2021

Love it. Best shipping discounts I have found. I literally don’t know why anyone would not use this app. You can schedule pickups right from the site and it’s easy to ship anything.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for this great review! Feedback like this is always appreciated and we look forward to continued support of your business and its growth!

5 / 5 Share

July 5, 2021

NetParcel by far has been the best service we have used. We have used NetParcel over the past 5 years throughout 2 of our companies and I can say that they have the best shipping rates. It easily plugs into your store and transfers the data over for easy use. Definitely recommend this app and service!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for such a wonderful review! We love hearing feedback like this from longstanding customers, and we look forward to many more years of helping your business grow.

3 / 5 Share

June 30, 2021

Stopped working with no warning. Many customers started calling telling us we didn't offer shiping.

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your feedback and for taking the time to review our app. We apologize for the issue you are describing. One of our carrier partner’s APIs was providing a slower-than-usual response time, so our team worked with them to resolve the issue as quickly as possible. We will have our Account Management team contact you to ensure that all concerns have been addressed.

5 / 5 Share

June 22, 2021

I LOVE using netParcel for my orders! The rates are highly competitive so there's no need to shop around, which saves a great deal of time. The interface is so easy to use that I've never had to use netParcel Customer Service! I recommend netParcel to anyone looking to save time and money!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! We love hearing when businesses save time using our platform, and that our rates are consistently competitive. We appreciate your business and will be here for your continued growth!

5 / 5 Share

June 22, 2021

We have used Netparcel for several years and they have helped play a role in our store's growth. For large packages or for orders that are going to hard-to-reach places, it's difficult to beat the prices and options that Netparcel provides.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for such a positive review! We're thrilled to hear that our solution helps with large items and far-reaching destinations. We appreciate your business and look forward to continued support of your growth!

5 / 5 Share

June 19, 2021

I have been using the Netparcel App and NetParcel with PayPal for several years. They provide excellent customer service and the lowest shipping rates. I highly recommend NetParcel for anyone selling online!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this wonderful feedback! Nothing makes us happier than earning a customer's business over many years, and we look forward to supporting your continued growth!

5 / 5 Share

June 18, 2021

Net Parcel always provides very competitive shipping prices and they are simply the best in market. Specially if you are shipping huge boxes internationally, they are much better than the rest out there. Believe we have tried others too. Keep it up Net Parcel

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this wonderful feedback! We strive to provide competitive rates, and are thrilled to hear this has helped your business grow. We look forward to providing continued support of Safaroma!

5 / 5 Share

March 25, 2021

Very good shipping rates and excellent customer service. Had an issue setting it up and they resolved it right away.

Using app

24 days

Total reviews

2

Average rating

5.0