Nimbuspost
Bring down ecommerce logistics expenses and boost your margin
Rating
2.2
feedback
43
chart
#834
All reviews
Rating Breakdown
Nov. 14, 2024
Our thriving business has come to stand still because we choose this worst shipping aggregator. SWITCH TO SHIPROCKET THEY'RE FAR BETTER !!! Nimbuspost has Pathetic Service. Following has happened to me in just one month: - Rs. 67,000 blocked on false premises of weight discrepancy !!! - Charged 51Kgs for a 1Kg Parcel !!! - Lost Parcels - Did not deliver parcels to our prepaid customers - Fake Weight Discrepancy - No Support, Nobody Calls you If you're a starting a new business and listened to a youtuber to use this service, even he doesnt use this service so avoid it at all cost. USE SHIPROCKET INSTEAD.
Oct. 16, 2024
This is a big fraud company. They are actually thieves in a form of company. Anyone even thinking of onboarding with them kindly please don't do it. They have been just taking money without any valid proof. We will definitely file a complaint against this company. BIG FRAUD❌❌❌❌❌. I would not even give 1 start it is just to submit this I had to.
Oct. 7, 2024
Very rubbish service. Please don't use Nimbuspost instead use your local courier service. They are far better than this fake and fraud company. They will not release your remittance and keep giving you excuses. They have a very unprofessional team. No support on time. They only care about how they can loot your money. Also if you stop sending your orders after some time from nimbuspost then they will hold your remittance and not release it until you start shipping again.
Sept. 22, 2024
Dont use this service . Very poor support . Demand bogus picture for false order.
Aug. 5, 2024
Extremely disappointing services. Almost all shipments faced challenges and support team does not help at all. It became full time job just to follow up with them, and they'll never revert on the actions they take. Pickups, deliveries, weight mismatches, all became nightmare with this team.
July 23, 2024
Other than their tech part of the app, NimbusPost and Shiprocket happen to be the worst in the shipping aggregator business. They don't give a damn about any of your complaints. Their only response to all issue is that the issue is not from their end but the courier partner. Isn't this what this app supposed to help with when they are the SHIPPING AGGREGATOR? Let me share the most recent experiences I have had with them. 1. Nearly 6-7 packages were shipped out via COD and Prepaid. Two weeks after shipping them out, customers reached out saying they never received the package, while few of them reached out for exchange that's when we realized the tracking has been updated to Canceled by Ecom or Nimbus (we don't know) but the issue araised when the customers who complained who never received their package, so we sent them another package. Now in this scenario, customers ended up paying twice for the COD because of which we had to refund their money and since COD was marked canceled on Nimbus post we never received money for that either. A lot of such scams happen that impact small business, especially when we are new and trying build customer's trust. 2. Also, never choose ECOM Express or Xpressbess from Nimbus, they provide the worst service again. A shipment I sent out on July 5th has been on hold for 18+ days and the customer is frustrated, when reaching out to Nimbuspost their only reply is that they can't help since the problem is with Ecom! They then suggested they will initiate a RTO and refund the shipping and RTO cost, only for them to go back on their words yet again and not keep up their words. Again in this scenario I had to re-ship the product bare all the losses and also, lose a potential customer. 3. When you sign up they provide a person as a "dedicated customer support person" for "60 days". But when issue arises and you complain, immediately they will mention the 60 days are up (Kudos to their math calculation that they don't even know 29 days doesn't equal 2 months) and they want you to reach out to common customer service. And special mention to the worst customer service representative Simran her phone number ends with 388. If she ends up being your representative you will never get any update or resolution, all she replies is that it is not Nimbus post issue and that your 60-day support is already over. If these are the issues I have faced in less than 60 days I wonder how can any business rely on such services for a longer duration of our business. So have multiple options while shipping out for your small business. Don't get scammed like me. I am again in search of a better shipping aggregator.
May 31, 2024
third class service and support, no work with nimbus, no real tracking, no timelly delivery, most of cheating, only speak no work
May 19, 2024
don't go with this app, worst experience after 2 months i received weight discrepancies No use of raising the weight disputes. There employees don't even check and close in courier favor charged me 20 thousands loss
April 27, 2024
Worst App. No Support, Have to Provide Voice recordings for all the parcels to reattmept the delivery. All the shipping partners Fake Attempt the delivery and marks rto. They do not respond and takes side of delivery partners only. Lost to much of money and uninstalled the app.
April 13, 2024
Do not deal with Nimbus post ever, These guys are fraud and cheats will not accept weight dispute even if you provide correct images for audit. every time the case will go in favour of Courier company only. We will keep getting same response no matter what you try to do. Have had enough.
May 23, 2024
first of all, support system is very very bad and weight issue bahot hota hai, agar apka product ka weight under 500 gram hai to order RTO or delivered ho jane k bad weight issue aata hai aur voh bhi 2000-2500 gram slab me, please do something nimbuspost team.
March 21, 2024
Beware of this fraudulent company. I strongly advise all eCommerce friends to steer clear. They engage in deceitful practices, falsely charging for weight discrepancies and rejecting valid evidence of weight and dimensions.
Dec. 26, 2023
do hell with this delivery service froud cancelling order without any valid reasons and charging huge amount of money in the name of weight despute 350gms thins they r mentioning 2500 gms and delivery rate of order is more than 15 days while i called then sayin sorry sir sorry sir i delivered 29 order out of which only 8 deliver and with extra weight dont use this app for business they r the worst at their service
Dec. 15, 2023
What a terrible service. They initially display low shipping rates but end up charging 2 times the quoted amount citing weight discrepancies. Small business owners should avoid using their services at all costs. For genuine reviews, check out their Google
Nov. 9, 2023
Such a pathetic service. First they show low shipping rates and then they will charge triple of that amount on the name of weight discrepancies. Do not ever use their service guys if you are a small business owner. They will make in too much loss that you cant even restart again. If you want real reviews go and read Google reviews.
Aug. 11, 2023
I am using nimuspost from last two years and I am fully satisfied with their services , they are doing great work.
Aug. 11, 2023
Great consumer support. One of the best shipping aggregators in India. The rates are very competitive as well. The dashboard UI is very simple.
Aug. 11, 2023
I have rated 5 stars because after doing descent orders we got better pricing quick support and weight issues are getting resolved swiftly via account manager, the experience is better now. one think i liked the most is their customer support on call is available 24*7, and quick ticket closure on system too.
Aug. 11, 2023
Hi all I would like to inform you that Nimbus post is not provide good service there is lots of poltics in entire team to each one please do not trust them there is very bad delivery service 50% RTO is confirmed any how and Max to max they will give 45% to 50% delivery. One of the wrost courier service ever please do not trust if you want 48% delivery then you can join nimbus post. # Nimbus Post is fraud charging double freight by creating weight dispute they are charging 200g packet in 1000g and not accepting any proof. # Now days nimbus has started a new scam once you will place the order and ship from theirs portal. Your order details will be shared with your competitor they will call your customer and offer new price or whatever they do. When your parcel will deliver to customer. Customer will deny to take saying anything even if she ordered 2 days back because of same city its delivered within 48hrs. # they are makeing fake attempt and fake OTP verification commit that is very disappointing.
Hi, Our sincere apologies for any inconvenience you've experienced. We want you to know that we are committed to making things right for you. To address the issue promptly and ensure your utmost satisfaction, we kindly ask you to share your contact details & allow the concerned team to resolve the matter at the earliest.