NoFraud Fraud Protection

March 15, 2022

Excellant communication. Easy to use service. Available to resolve and questions or concerns that arise in a timely manner.

March 11, 2022

Highly recommend. Super friendly and helpful, and the tool works seamlessly. Cynthia was perfect during our onboarding and after, which definitely made the difference.

March 4, 2022

Normally not one to write reviews but absolutely must applaud NoFraud. I switched over from a big name competitor that dropped the ball huge on support. I've had no such issues with NoFraud — their support agents has been super responsive. The sales folks answered my every detailed question — even digging into API documentation. Their onboarding team was top notch. I was up and running super quick! Very happy.

Feb. 17, 2022

It's extremely thorough, probably the best anti fraud app out there. Wish Shopify built it into their own software, since they're the payment processor but here we are.

Feb. 11, 2022

NoFraud has been fantastic. We switch from signifyd and haven't looked back. Better rates, vastly simpler customer service, easier touch points for service/help, chargeback protection and filing on our behalf. (this was huge -- of the few chargebacks we've gotten, NoFraud takes care of them and we're good to go!), super fast verifications (if/when needed). Great staff. All in all, definitely recommend going with this app!

Feb. 1, 2022

We installed the application just before the 2021 holiday season, expecting a rush and we wanted to be protected but we also wanted to be sure we weren't rejecting perfectly good orders. After extensive research and comparisons, and calls, and walkthroughs.. you get the idea. We decided on NoFraud. Long story short we could not be happier. Our season went off without a hitch. All our transactions went smoothly, all covered by NoFraud. The rollout leading up to this was just as smooth. We have Shopify Plus so we have some custom integrations with our ERP and processor and it was much easier than we expected, added some tags to support the NoFraud process and we were up and running in less than a week on all our sites. The NoFraud team is responsive, helpful, and proactive. They are also very willing to hear feedback which is a breath of fresh air these days. All of that adds up to some serious value for your buck compared to others.

Dec. 13, 2021

NoFraud has been such an asset to our shop! They do an amazing job protecting our business from fraudsters and assisting with chargebacks, allowing us to focus on our customers. The entire NoFraud team is quick in response and we are so happy to collaborate with them!

Dec. 9, 2021

Highly recommend NoFraud to any eCommerce store! Our fraudulent orders have significantly decreased since adding NoFraud to our store. The app integration was super easy and our rep, Hannah has been absolutely wonderful with helping us navigate. I have nothing but positive things to say about NoFraud!

Dec. 8, 2021

NoFraud has been helpful in monitoring transactions involving the big ticket items that we sell. Especially around the holiday sales, we've had numerous fraudulent transactions come through, and we avoid the shipping costs of sending orders out to fraudulent people, and we can then refund customers who have been victimized this way instantly without repercussions. Definitely worth having this app!

Dec. 8, 2021

Great app, helps with fraud prevention when you need it the most. Easy to use and great support from the NoFraud team.

Dec. 6, 2021

Great app providing peace of mind against fraud. Saved me £££ so far. Easy to set up, No Fraud dashboard easy to follow to keep an eye on transactions.

Dec. 6, 2021

We love NoFraud, they have helped us avoid unnecessary chargebacks. They flag suspicious purchases within seconds and provide us with the necessary follow up on how to proceed with the order. Their support team is quick and sufficient. Would recommend them to any business is high value products.

Dec. 3, 2021

This is a great app against online scammers and will save you $$$ from undetected high risk orders. Their support team is fast and responsive.

Dec. 7, 2021

This is some of the best money we have ever spent. Integrating the app was quick and smooth, the support is fantastic and far superior to the service offered by some of their competitors. Our fraudulent orders have dropped by almost 60% since integrating NoFraud as compared to Signifyd and all orders that are charged-back are quickly reimbursed. If you're accepting credit card payments online, you can’t afford not to get them! NoFraud recently rolled our a service called "Chargeback Management Tool" which we have enrolled, the tool allows us to automate all disputes to be handled by the NoFraud team and free up our team's time in handling more important tasks. Well done NoFraud team!

July 18, 2021

Your service has been fantastic, helping put mine and my customers' minds at ease. Also your fees are not too high that micro businesses and start ups have to miss out on a decent profit

July 9, 2021

We highly recommend NoFraud for the security and integrity of your transactions. NoFraud algorithm screens out fraudulent activities very effectively.

July 9, 2021

I was scammed out of $6000 even though Shopify showed the transaction as low risk. I shipped the merchandise and a couple of weeks later, received a charge back. Before that, I would have the occasional charge back that were usually less than $100. I have been using NoFraud for 2 and a half years now. I never have to worry about fraudulent charges again. I have never had a chargeback since I started using NoFraud. Good job!

July 8, 2021

One of my fav apps! We are constantly targeted by online scammers and lost thousands prior to this app, we then implemented a pretty manual process to vet each credit card order that came through but very time consuming. This app does the vetting process in seconds and or if unsure they will conduct a manual review. The usual vetting takes seconds with a simple "pass or fail" tag and off you go. If for some reason they pass an order and it still gets hit with a chargeback, they credit you back! You need to have the "chargeback protection" plan in order to be covered but its totally worth it as it pays for itself.

July 8, 2021

I trust NoFraud to assist us in determining potential fraud orders and your software and people do a great job!

July 8, 2021

As a small business fraud is a huge factor in our bottom line. NoFraud helped us screen fraudulent orders without making it a huge hassle at the most important part of the eCommerce process which is the checkout. We have been completely satisfied with the ease of use and the screening process used. It has helped us keep the bad guys at bay and let the valid orders through without hassle! Thank you NoFraud for providing a hassle-free service that works!