NoFraud Fraud Protection

Dec. 7, 2021

This is some of the best money we have ever spent. Integrating the app was quick and smooth, the support is fantastic and far superior to the service offered by some of their competitors. Our fraudulent orders have dropped by almost 60% since integrating NoFraud as compared to Signifyd and all orders that are charged-back are quickly reimbursed. If you're accepting credit card payments online, you can’t afford not to get them! NoFraud recently rolled our a service called "Chargeback Management Tool" which we have enrolled, the tool allows us to automate all disputes to be handled by the NoFraud team and free up our team's time in handling more important tasks. Well done NoFraud team!

July 9, 2021

We highly recommend NoFraud for the security and integrity of your transactions. NoFraud algorithm screens out fraudulent activities very effectively.

July 8, 2021

I trust NoFraud to assist us in determining potential fraud orders and your software and people do a great job!

May 27, 2021

NoFraud is a huge time saver and money maker for us. No fraud increased in our sales by allowing us to ship orders we weren't sure about and stops orders we thought are good. Completely automated and easy to install and use.

May 11, 2021

NoFraud was recommended to us as a means of increasing our sales through NoFraud's commitment to truly understanding the potential risk associated with any customer's order. Because NoFraud takes more steps to validate the potential for risk, and the opportunity for passing the customer's order through, we hoped to be able to increase the number of passed orders, without assuming more risk. We asked NoFraud to prove their claim. They set up a side-by-side comparison with our existing fraud prevention service provider over a two-week period. Every order that came through our store was handled by our existing provider, and NoFraud ran their usual range of fraud risk assessments. Even with NoFraud FAILING some orders that our existing provider PASSED, the overall benefit from NoFraud was evident in the total net value of orders PASSED by NoFraud that were FAILED by our existing provider. The implementation was fast and painless, along with hands-on training and suggestions to make the process much more transparent to our customer service team. I have already recommended NoFraud to several business partners as a way to increase sales, while still preventing potential fraudulent transactions.

April 28, 2021

No Fraud is really a very intelligent and useful app! No Fraud is really a very intelligent and useful app!

March 23, 2021

NoFraud has saved us hours of time and thousands of dollars by quickly and efficiently screening orders!

Feb. 18, 2021

5 stars across the board! We switched a year ago from Signifyd to NoFraud and not only did my approval rate increase drastically but pricing was also a lot more competitive. The integration is seamless and literally worked out of the box with zero changes to our current workflow. The team at NoFraud including Shoshanah, Yehudah, Blumi, Viktoriia, Irina, Zahraa, Louis, Rachel are all amazing to work with and are super quick to respond to my inquires. Couldn't be happier with the solution and support. I highly recommend NoFraud to all Shopify stores!

Feb. 16, 2021

5 Stars! Shoshanah is AMAZING, exceptionally professional, thorough & lovely & always responds within 24 hours. Without question, this app was an epic find. The streamlined process is clear, direct, easy to use & frees up A LOT of time. The stress of managing this would literally keep me up at night ... the question of "should I ship" weighs on all of us smaller sellers. I used to hand view ever single order following up with the customer, verifying ID & even doing that would STILL result in fraud chargebacks OR cancellations. ------------------------------------------ - -OH! One of the best unintended features is their blacklist feature. That one little features is an absolute incredible value add because it just drops us an email in our inbox with a big ol' FAIL. From there, you can check your shopify notes & verify the issue (usually non-receipt claims). So, if we could have a few different notations not just black list but: RED FLAG: WARNING - HUMAN CLAIMS NON-RECEIPT. SHIP WITH SIGNATURE. That would cut down on the time to investigate. -------------------------------------------------------------------- - -I do have one last & VERY ambitious ask. I would love to see an add on for protection against "non receipt claims" similar to Paypal. Where we ship & they cover, offering full coverage & the app just surcharges & crowdfunds the 1% or 2% on the back-end with reasonable limits (such as under $500). That next level "no fraud" including "friendly fraud" staple would make this app indispensable. I'm very proud of your team. Very proud. Bravo.

Jan. 28, 2021

We love this product. Prior to Shopify’s product, we were using one of the bigger players in the market , which was expensive and hard to navigate & use – especially for our customer service agents. What we love about NoFraud so far: -Easy to use and understand -Great dashboard -Visibility of a human checking up on a questionable order -Whitelisting IP addresses for telephone orders -Support for non credit card orders Recommend!

Jan. 19, 2021

I switched to NoFraud from another guaranteed fraud prevention provider. My approval rate improved, pricing was more competitive, NoFraud customer support is superb and the user interface is intuitive and informative. My only regret is that I did not make the change sooner

Dec. 22, 2020

Has really helped me cut down on fraudulent orders! Gives me more time to take care of business instead.

Nov. 20, 2020

Extremely helpful. The team is quick to respond with any queries and they have now aided us in getting NoFraud set up for all three of our stores. Highly recommend!

Nov. 18, 2020

NoFraud has been absolutely amazing. Before NoFraud, we were suffering from a barrage of fraud attempts, which resulted in tens of thousands of dollars of chargebacks. Since installing the attempts have fallen a lot. The fraud networks communicate with each other to identify easy prey. Once you install this app, they will give up hope. It only took an hour or two to install and configure. The pricing is good. The support is the best. I think it's a no brainer.

Nov. 18, 2020

The best way to describe why I'm leaving a 5 star review would be that I can sleep better at night. Knowing that I have this app checking all orders and that when they are shipped, they've passed fraud checks is a big relief. The team at No Fraud has been awesome to work with and very accommodating. We do hundreds of orders a day and we have not had any issues.

Nov. 3, 2020

Great product that effectively filtered fraudulent and suspicious orders and took the time to work with us to resolve them and optimize to avoid them in the future. I would highly recommend if you are having issues with fraud.

Oct. 29, 2020

Great service, highly recommend. As we sell consumer electronics we required fraud protection or we'd be out of business. I used Signifyd for years but when I moved my shop from Magento to Shopify I reevaluated and chose No Fraud. The fees are lower, far fewer orders are flagged so less operations time for my team and the service is great. Install was seamless and their knowledge center answers all questions me or my team has. We've been using them for about 3 months now and all is good and I'm happy we're with them.

Oct. 27, 2020

The NoFraud app is the best way to protect yourself from fraudulent orders. The app is really easy to install and setup. NoFraud's analysis has been much more effective over the standard default Shopify fraud analysis. It catches fraud missed by Shopify and passes orders that Shopify said were high risk - and no chargeback was received on those orders" . Best part is you could contact NoFraud and speak with someone about a transaction in question if needed. This is a huge benefit. If you ever need assistance they are always quick to respond. I could easily say this is a Must Have App.

Sept. 25, 2020

NoFraud has been great for us here at Capital BBQ. As a small business we were able to negotiate a fair price based on our volume. Before using NoFraud, we’d always have to do manual verification of our customers information when the billing and shipping address did not match, which was not only time consuming but also rubbed some honest customers the wrong way when we called. With NoFraud, there’s no grey areas, and plenty of piece of mind. It’s either pass or fail. When a transaction passes, we have piece of mind knowing we’re 100% covered by NoFraud’s excellent protection. This made things a lot easier as our company grew, saving us thousands of dollars, and countless hours of work. NoFraud has been and excellent partner to help us prevent fraud in the past 6 months and we look forward to continuing our relationship with them for years to come.

Sept. 17, 2020

The integration is quick and easy. We have it running in our EU store for more than a year and have been quite happy with the performance and support.