NoFraud Fraud Protection
Prevent fraud & abuse, protect revenue, & automate operations.
Rating
4.8
feedback
134
chart
#3,480
All reviews
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Aug. 2, 2018
Great app and service. High approval rate, responsive support. Highly recommend this app.
March 13, 2018
Was great while it lasted, but then it stopped working - we are getting amazing support, and hope to get it running again soon.
Jan. 15, 2018
NoFraud was a lifesaver helped save our team countless of hours of monitoring orders and fighting with credit card processors. Now we have a piece of mind.
Jan. 15, 2018
NoFraud has saved us from over 100k In Fraudulent orders and has allowed our entire team to work on more urgent tasks. They are a rock and roll squad and there sales and support team respond very quickly to all my concerns. I recommend them to anyone with fraud orders coming into there system even just as our insurance policy they beat the pricing we have gotten from other vendors of there type.
Jan. 15, 2018
No Fraud is a must! I can't begin to say how much they were able to save us in potential fraud. They've worked with us even when we didn't have much in sales. Great company and awesome customer service. We highly recommend this service, especially if you're new to Shopify.
Jan. 10, 2018
We are very happy with the NoFraud service. The team is professional and courteous. They take the time to answer any and all questions you may have. The benefits of the service are immeasurable. Just the piece of mind knowing that if an order comes through, we don't have to be concerned about fraud really frees up our time to focus on growing our business...
Dec. 28, 2017
This app is a must! They have the best customer support, and their app really works! They even do reviews by phone on medium risk orders, in order not to just discard an order that could be legit. Don't waste your time and money on a different app. This app is amazing and well priced!
Sept. 12, 2017
We have used No Fruad for a week now and every (6) high risk order was flagged and canceled with the App. I would recomend it to anyone who doesnt have the time to manually check each order for potential risk. Definitely will continue to use.
July 20, 2017
To all my eCommerce mates, Do yourselves a favor and save time and money! With NoFraud my website avoided 21 fraudulent transactions within the first month alone totaling over $500 in sales saved by declining fraudulent transactions. Customer service is like no other, super friendly and personal! Thanks guys!!
July 18, 2017
I'm one of their earlier customers. I made the switch to nofraud because of their better % pricing of chargeback insurance compared to their competitors, but they no longer offer this to me (due to my high $ amount transactions...I guess even for them it is too much risk and won't be profitable). So, I'm currently not paying for chargeback insurance because they either don't offer it to me anymore or because it is too expensive in my opinion (I forget, haven't looked at their policies in awhile), but we're on their "per transaction fee" model in which they just give me their recommendation of if they would recommend proceeding with the order. I like that they have some code that I put on my website for customer's to read me a unique number that basically informs nofraud of the customer's IP address (so they can use this as evidence of the customer's location when they are placing a phone order...so nofraud can replace my or my employee's IP address who are entering the order with the person's IP address who is placing the order).
June 30, 2017
Hands down one of the best services we have used. It makes it so much easier for us knowing we have someone monitoring our fraudulent charges as well as informing us whether to send certain orders out or not. They definitely go above and beyond for their customers!
Dec. 13, 2016
Great app! NoFraud alerted me to an order that I would have normally shipped out. They reached out to the cardholder on my behalf who confirmed that she did not make that order!!!! The app paid for itself for an entire year on just that one order! A no-brainer for any company that doesn't have the time to manually check each order for fraud.
Nov. 30, 2016
Great app - I highly recommend it. Really easy setup, affordable, great customer service and I can now ship orders I would have previously declined (ex: Different billing & shipping addresses, international orders). We have not had a single fraudulent order since we started using NoFraud.