NoFraud Fraud Protection
NoFraud - Fraud Protection for eCommerce - Fraud Prevention
Rating
4.6
feedback
176
chart
#2,409
All reviews
Rating Breakdown
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July 3, 2019
Great app, superb service. You need this app to help fight against sleazy scammers taking your money. Thanks NoFraud!
July 2, 2019
My company has been using NoFraud for several years and on multiple eCommerce platforms now, and the first thing that really stands out to me about this service is their excellent customer service. They have always responded quickly to support tickets and questions about their service, and their customer service reps are friendly and knowledgable. They have really nailed the customer experience.
June 28, 2019
do not use this company. took $550 from my account out of the blue. even if you get hit with a fraud case and win all they do is give you credit for service. which means you still take on all the risk. this company should change name to BigFraud. you have no control over what orders you want or dont want protection. so that means you will pay extra for paypal for no reason. customer service is a joke, 1 person show named tracy.
Thank you for your review. As part of its service NoFraud will reimburse its customers for fraudulent chargebacks and dispute them on our customers' behalf. When NoFraud wins a chargeback on its customers' behalf, that reimbursement is reversed, which is why you were billed $550 as there was no financial loss. Reimbursements are provided in the form of credit, ACH or check. To exclude Paypal orders from NoFraud screening, a customer can exclude those transactions from screening within the NoFraud portal.
June 20, 2019
Great app, helps us to avoid fraudulent transactions on our online platform. Using it for almost 2 years. Highly recommended.
June 16, 2019
Straight up if it wasn't for no fraud my store would have been shut down long ago due to chargebacks from fraudulent charges. Best solution out there, super helpful team.
May 31, 2019
NoFraud Fraud Prevention is a great fraud protection program. NoFraud has the greatest staff, they are good communicators and will help you until everything is set up. They have been excellent in getting back to me and communicating clearly on everything. There are no hidden fees, etc., they are perfect about being upfront. I think you will find NoFraud more than covers you in the fraud protection area. I would not hesitate to recommend NoFraud.
May 24, 2019
I haven't had a fraudulent order in months and I am happy about that. Now we just cancel any order that the app says is fraudulent. We don't deal with the headache.
May 22, 2019
Without a doubt, NoFraud has significantly helped - we no longer worry about fraudulent orders. The go to folks for fraud detection. Highly recommended.
May 22, 2019
I like it for peace of mind that fraudulent activities are screened out, reducing the level of risk for our store.
May 16, 2019
Great app! Easy to use and the team is very helpful with the implementation. Has been a huge help as we have stopped all fraudulent activity in its tracks.
May 15, 2019
This app has been such a life saver! We have three different Shopify stores and use this app on all of them. If you are not a fraud expert it can be extremely difficult/time consuming to successfully screen orders and No Fraud takes this burden off our shoulders and gives us a service we can rely on. The app itself it very easy to use, and contains everything we need. All the support representatives at No Fraud are very friendly, helpful, knowledgeable and prompt at responding. I could not be more pleased with our experience with No Fraud!
May 7, 2019
Great app. Saves me a lot of money over the last anti-fraud app I used, and I feel more secure with it.
April 3, 2019
No fraud has helped us tremendously by catching fraudulent orders before they make it to our fulfillment center. No fraud app provides amazing support. Shoshanah has been extremely helpful through the entire process of the integration of the app and providing amazing personal service. She always goes above and beyond to provide the most amazing support. I would definitely recommend using No Fraud to help grow your business.
March 28, 2019
NoFraud has facilitated the screening process for our online orders which they do an excellent job at it. Analyst Blumi is amazing to work with as she is always available to answer any question or concern we may have about an order whether it is by phone or email she always answers. We recommend this to any online company that wants to feel safe for the company and its customers.
Feb. 25, 2019
This app has helped us tremendously by catching, canceling and refunding the fraudulent orders before they make it to our fulfillment center console. We are very pleased with NoFraud!
Feb. 25, 2019
NoFraud allows us to conduct business knowing we, and most importantly our customers, are safe. The support is terrific, the tool is simple to implement, and we couldn't be more happy with the performance.
Feb. 21, 2019
NoFraud has given us a piece of mind to help serve our international and domestic customers without the worry of requiring more info as they tackle it for us.
Feb. 19, 2019
I have two stores using NoFraud. This app is a must-install for any store selling high value goods. NoFraud approves orders I would have been too nervous to fulfill. Their team is very responsive in answering questions on why an order was approved or declined.
Feb. 4, 2019
Talk about stress relief, We came under high Fraud and Nofraud saved the day. They even worked hard to get a custom feature in to make sure the entire integration worked smoothly. 100% Love their team
May 7, 2019
Great at working together to come up with the best strategy and rules to stop fraud at a higher scale than relying on shopify's fraud prevention whether that is through flow or any other fraud controlled app, overall it maximizes your orders without damaging ones that you may think are high risk when in actual fact shopify should be marking them as low.