NoFraud Fraud Protection

July 15, 2019

We have used several other fraud analysis tools but this is the only one that has allowed us to be completely hands off. Saves us a lot of time! They were very helpful in the set up and continue to offer help when questions arise.

July 3, 2019

Great app, superb service. You need this app to help fight against sleazy scammers taking your money. Thanks NoFraud!

July 2, 2019

My company has been using NoFraud for several years and on multiple eCommerce platforms now, and the first thing that really stands out to me about this service is their excellent customer service. They have always responded quickly to support tickets and questions about their service, and their customer service reps are friendly and knowledgable. They have really nailed the customer experience.

May 22, 2019

Without a doubt, NoFraud has significantly helped - we no longer worry about fraudulent orders. The go to folks for fraud detection. Highly recommended.

May 22, 2019

I like it for peace of mind that fraudulent activities are screened out, reducing the level of risk for our store.

May 15, 2019

This app has been such a life saver! We have three different Shopify stores and use this app on all of them. If you are not a fraud expert it can be extremely difficult/time consuming to successfully screen orders and No Fraud takes this burden off our shoulders and gives us a service we can rely on. The app itself it very easy to use, and contains everything we need. All the support representatives at No Fraud are very friendly, helpful, knowledgeable and prompt at responding. I could not be more pleased with our experience with No Fraud!

April 3, 2019

No fraud has helped us tremendously by catching fraudulent orders before they make it to our fulfillment center. No fraud app provides amazing support. Shoshanah has been extremely helpful through the entire process of the integration of the app and providing amazing personal service. She always goes above and beyond to provide the most amazing support. I would definitely recommend using No Fraud to help grow your business.

March 28, 2019

NoFraud has facilitated the screening process for our online orders which they do an excellent job at it. Analyst Blumi is amazing to work with as she is always available to answer any question or concern we may have about an order whether it is by phone or email she always answers. We recommend this to any online company that wants to feel safe for the company and its customers.

Feb. 21, 2019

NoFraud has given us a piece of mind to help serve our international and domestic customers without the worry of requiring more info as they tackle it for us.

Feb. 19, 2019

I have two stores using NoFraud. This app is a must-install for any store selling high value goods. NoFraud approves orders I would have been too nervous to fulfill. Their team is very responsive in answering questions on why an order was approved or declined.

Feb. 4, 2019

Talk about stress relief, We came under high Fraud and Nofraud saved the day. They even worked hard to get a custom feature in to make sure the entire integration worked smoothly. 100% Love their team

Jan. 2, 2019

We are very happy with our move to NoFraud, the system is very easy to use, does what it says and the NoFraud team is always prompt and happy to provide help and reply to any queries. Would highly recommend.

Oct. 17, 2018

We originally started using Signifyd for fraud prevention. SIgnifyd started off ok and our orders were being checked and guaranteed. Then gradually more and more orders were declined for no good reason. Our customer service team ended up doing their usual checks with social media/ directory enquiries and contacting the customer, to find that actually the customer was most likely genuine. We then had to feed this all back to Signifyd so they could make a second decision. And again, sometimes they approved it and sometimes they would decline just because it was going to a different address. We were having to cancel orders as Signifyd were not guaranteeing them. Basically, we seemed to be doing as much work, if not more work. before we installed Signifyd. And receiving fewer results with Signifd. Then we came across NoFraud. The customer platform is more user-friendly and easy to navigate. They tag orders with responses, which helps us identify an order and filter orders. NoFraud proactively does the review for us which means we free up our time to focus on the genuine orders. And most importantly more orders are guaranteed. Which means faster processing, picking and packing, and much happier Urban Industry customers :) The support has been amazing and the installation was unbelievably quick. I would definitely recommend using No Fraud to help grow your business.

Sept. 17, 2018

I have been with NoFraud for two months after moving from Signifyd. I love the experience way better and much more personalized. The customer service is top notch. The rate of approval is better and the rate that NoFraud charges is lower for a better service. I have recommended this to few of my friends that are in e-commerce business. Keep up the great work NoFraud.

Aug. 21, 2018

Great protection and best customer service!

Aug. 2, 2018

Great app and service. High approval rate, responsive support. Highly recommend this app.

March 13, 2018

Was great while it lasted, but then it stopped working - we are getting amazing support, and hope to get it running again soon.

Jan. 15, 2018

NoFraud was a lifesaver helped save our team countless of hours of monitoring orders and fighting with credit card processors. Now we have a piece of mind.

Jan. 15, 2018

NoFraud has saved us from over 100k In Fraudulent orders and has allowed our entire team to work on more urgent tasks. They are a rock and roll squad and there sales and support team respond very quickly to all my concerns. I recommend them to anyone with fraud orders coming into there system even just as our insurance policy they beat the pricing we have gotten from other vendors of there type.

Jan. 15, 2018

No Fraud is a must! I can't begin to say how much they were able to save us in potential fraud. They've worked with us even when we didn't have much in sales. Great company and awesome customer service. We highly recommend this service, especially if you're new to Shopify.