Numeral Sales Tax

Sales tax is hard. People think its some simple process to automate, but in reality, there are a lot of required phone calls with states, issues that take a long time to resolve, and yeah, its just quite a mess in the US. Numeral does a pretty good job trying to tackle it, but they are not perfect. They are in our Slack so communication is fast, so thats great. Me recommendation: If you have a clean sales tax history and want to move to Numeral, you are in pretty good shape, go for it. If you have a long history of backfilling issues, I think its best to use a dedicated person. Its extremely time intensive to do back fillings and clean it up. Numeral did do it for me, but it required a ton of my time personally. No matter what you do, when switching to and new sales tax provider, you need to first make sure you personally can login to all the state portals, check if all the info like emails and addresses are correct, get all the passwords in a sheet, and hand it off to the provider in a clean way. Otherwise its going to be a horrible experience for everyone. Get organized! Sales tax is hard.

As many others have mentioned in their reviews, customer support can take weeks to respond. They won't own to their mistakes and you'll end up having to fix them yourself most likely. The service may seem fine when everything is working, but if you run into an issue, getting help is extremely difficult. That’s when the experience becomes frustrating and disappointing.

we have been using Numeral since the end of 2025 and are very happy with them.

Great for managing sales tax and tax filings for our brand!

After reviewing a few solutions including Numeral, I had chosen Numeral about eight month ago. I am happy with my decision so far. Their solution is very streamlined, and I also like their proactively responsive customer support team.