Numeral Sales Tax

Numeral team is on top of it. We've had all sorts of challenges over the years and they've been very helpful. We worked with Avalara before and they were a nightmare, insanely expensive and had zero customer service. They had no one to answer the phones, and constantly tried to use AI bots to facilitate tax questions. Numeral is 1,000x better, and it's easy to connect with real people who can help in case of issues. I highly recommend.

Great app for handling sales tax. The customer service team goes above and beyond in handling complicated situations.

very quick response!!!!

The Numeral team has done a good job of onboarding our account after transitioning from Avalara. As with other commenters, filing with the various states is not an easy task. Do not expect perfection; there are always a few issues. But the customer service team has been faster and faster with their responses. The overall Numeral team has been efficient in filing all of my required returns. I would say that the platform is still evolving and has a way to go with respect to reporting; the available reports are pretty basic which is why I'm giving them a 4 instead of a 5.

We've been super happy with Numeral since the start. With whatever tax complexity comes up, they are able to get to the right answers.