All reviews

Rating Breakdown

  • 5
    78% (14 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (3 ratings)

Reviews with Text

  • 100% (18)
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1 / 5 Share

Jan. 15, 2026

Numeral is a scam. I signed up in August to find out in January of this year that they had not filed my taxes even for the state I reside in for over 4 months. They will bill you large amounts to "file," but when my CPA looked into it when reconciling EOY it turns out that they had not filed anything for months. They also could not provide me with any reporting log of what they did with account confirmations. Honestly, Numeral should not be allowed to be an app on the Shopify app store at this point.

Using app

8 months

Total reviews

10

Average rating

2.5

1 / 5 Share

Dec. 27, 2025

STAY AWAY!!!! Numeral is the most irresponsible and misleading service I have ever paid for. I paid for twelve months believing my registrations were handled and my tax liabilities were being managed. That is the entire reason you hire a company like this. Instead I was left exposed. Key registrations were not completed, my compliance status was not what I was led to believe, and I received no clear notification that anything was incomplete. No proactive outreach. No urgent warning. No accountability. Just silence while the subscription kept billing. This is not a minor inconvenience. This is the kind of failure that can create real penalties and real risk for a business. If your business depends on staying compliant, you cannot afford a vendor that takes your money and then leaves you to discover gaps on your own. Numeral did not deliver the core service I paid for, and the lack of communication makes it worse. I asked for escalation and a refund because I should not be paying for months of coverage that did not actually exist. Avoid this company unless you want to babysit your compliance and double check everything yourself.

Using app

11 months

Total reviews

2

Average rating

1.0

1 / 5 Share

Dec. 3, 2025

Zero communication. Signed up, paid, no communication for a month until I reached out. They finally got us registered, at least that's what it says on their site. It's hard to tell, though, because no one has reached out. Sales tax collection hasn't been enabled, and there doesn't seem to be a way get our sales tax ID in their portal. Great in concept, but terrible in execution.

Using app

2 months

Total reviews

6

Average rating

2.0