Numeral Sales Tax

Numeral team is on top of it. We've had all sorts of challenges over the years and they've been very helpful. We worked with Avalara before and they were a nightmare, insanely expensive and had zero customer service. They had no one to answer the phones, and constantly tried to use AI bots to facilitate tax questions. Numeral is 1,000x better, and it's easy to connect with real people who can help in case of issues. I highly recommend.

Great app for handling sales tax. The customer service team goes above and beyond in handling complicated situations.

very quick response!!!!

The Numeral team has done a good job of onboarding our account after transitioning from Avalara. As with other commenters, filing with the various states is not an easy task. Do not expect perfection; there are always a few issues. But the customer service team has been faster and faster with their responses. The overall Numeral team has been efficient in filing all of my required returns. I would say that the platform is still evolving and has a way to go with respect to reporting; the available reports are pretty basic which is why I'm giving them a 4 instead of a 5.

We've been super happy with Numeral since the start. With whatever tax complexity comes up, they are able to get to the right answers.

Incredibly hands off and easy to understand, I honestly don't know what we would do without them, they keep track of everything for us. highly recommend

Taylor helped my company navigate and register for the new California Covered Battery‑Embedded (CBE) Waste Recycling Fee. This was not a service Numeral was currently providing, but Taylor worked with his internal team to make it happen. He was responsive and kept me posted throughout the process. We are very grateful for Taylor's help and support and that Numeral can take this task off our plate!

We have been using for sometime and hit a glitch which Sergio and the Numeral team were so helpful in getting it fixed for us.

Quick check, detailed reply, nice!

It is very easy to use and the support team provides quick response to troubleshoot. Would recommend to e-commerce companies that want to streamline the US sales tax reporting process.

Ben was incredibly helpful in resolving our outstanding tax issues in both Florida and Rhode Island. He kept us updated, clearly explained what happened, and made sure all balances and penalties were fully taken care of. We truly appreciate his follow-through, communication, and dedication to getting everything resolved!

Numeral has good customer service and I think it's very important in such a complex arena that all Numeral customers are not interested in figuring out. They get done what they say they'll do and if there's a glitch they'll fix it and follow up. Their interface is simple. I'd recommend them if someone asked.

The Numeral team and my representative, Javier is timely and professional in their responses and taking the lead on work that needs done. Highly recommend!

Great communication! Client-first approach was much appreciated.

Taylor was incredibly responsive and helpful throughout our work together. Questions were answered promptly, requested support was provided quickly, and proactive follow-ups kept us informed every step of the way. The communication, and attention to detail were greatly appreciated.

Numeral streamlines the daunting process that is sales tax. With filings in several states at a high volume, the ease of Numeral's approach takes a load off of our company. When notices arise, they let us know and handle on the back end until resolved.

Signed up with Numeral after getting fed up with Avalara. Numeral is reasonably priced and has great customer service. Everyone is awesome and Javier has been exceptionally helpful!

Numeral is awesome. Their customer service team is top notch and help navigate the crazy world of sales tax with ease.