All reviews

Rating Breakdown

  • 5
    67% (16 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (7 ratings)

Reviews with Text

  • 100% (24)
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1 / 5 Share

Dec. 27, 2025

STAY AWAY!!!! Numeral is the most irresponsible and misleading service I have ever paid for. I paid for twelve months believing my registrations were handled and my tax liabilities were being managed. That is the entire reason you hire a company like this. Instead I was left exposed. Key registrations were not completed, my compliance status was not what I was led to believe, and I received no clear notification that anything was incomplete. No proactive outreach. No urgent warning. No accountability. Just silence while the subscription kept billing. This is not a minor inconvenience. This is the kind of failure that can create real penalties and real risk for a business. If your business depends on staying compliant, you cannot afford a vendor that takes your money and then leaves you to discover gaps on your own. Numeral did not deliver the core service I paid for, and the lack of communication makes it worse. I asked for escalation and a refund because I should not be paying for months of coverage that did not actually exist. Avoid this company unless you want to babysit your compliance and double check everything yourself.

Using app

11 months

Total reviews

4

Average rating

3.0

1 / 5 Share

Dec. 3, 2025

Zero communication. Signed up, paid, no communication for a month until I reached out. They finally got us registered, at least that's what it says on their site. It's hard to tell, though, because no one has reached out. Sales tax collection hasn't been enabled, and there doesn't seem to be a way get our sales tax ID in their portal. Great in concept, but terrible in execution.

Using app

2 months

Total reviews

6

Average rating

2.0

5 / 5 Share

Aug. 19, 2025

If you're an e-commerce store, you NEED this program. I've worked with numerous other companies that charged your for every little thing, made you sign long contracts, charged you for every sale on TOP of the sales tax you already have to pay.... These guys make it SO easy - and their cost is unbeatable. Their customer service gets back with you immediately, you get to talk to a REAL person, and there's no waiting 3 weeks just to get a meeting someone bails out on at the last minute. The program could NOT be simpler - they handle EVERYTHING so all you do is a click a few buttons, and you can even put the thing completely on auto-pilot. Jacob met with me to onboard me and show me everything in detail and make sure my life was SUPER easy - and now I don't have to spend hours every month just tracking sales tax and making sure it's filed appropriately (and not paying it before I have to!). CANNOT recommend this company enough - they are going to make your life SO much easier!!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2025

We couldn’t be more impressed with our experience using Numeral. As a fast-growing company expanding into multiple states, managing sales tax compliance was becoming a serious headache. Numeral came in at just the right time and completely changed the game for us. From the moment we onboarded, their team was incredibly responsive, knowledgeable, and proactive. They didn’t just plug us into software and walk away — they understood our business, handled the registrations, filings, and even cleaned up legacy issues we weren’t aware of. The platform itself is intuitive, accurate, and surprisingly easy to use. We’ve been able to stay fully compliant without having to worry about missed filings, nexus thresholds, or complicated rules across states. It feels like we have an entire tax department behind us — but without the cost or complexity. If you’re even thinking about streamlining your sales tax process, don’t wait. Numeral is hands-down the best solution we’ve come across. This is one of those tools that just works — and makes you wonder how you ever ran without it.

Using app

2 minutes

Total reviews

2

Average rating

3.0