All reviews

Rating Breakdown

  • 5
    94% (113 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 87% (104)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

It perfectly meets my needs, saves me time, and customer service responded very quickly. Thank you!

Using app

--

Total reviews

8

Average rating

4.4

5 / 5 Share

Nov. 22, 2025

Very helpful customer support. The app is simple, and easy to use. Sync feature allows you to connect the returns portal page effortlessly to your shopify store. Easy to learn the app. You guys should try it out.

Store

Besuras

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

😊 Thank you so much for your wonderful and detailed review! We’re really happy to hear that you found Synctrack: Returns & Exchanges app simple, easy to use, and quick to learn. It’s great to know the sync feature helped you connect the returns portal seamlessly with your Shopify store, making post-purchase management smoother 💛 Your kind words about our customer support truly mean a lot to us, and we really appreciate your recommendation to others. We’ll keep improving the app to bring you an even better experience! 🚀

5 / 5 Share

Nov. 5, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

🌟 Thank you so much for the 5 stars! We truly appreciate your support for Synctrack: Returns & Exchanges app 😊 It means a lot to us knowing that you’re enjoying the experience with the app. We’ll continue optimizing the return flow, exchange handling, and improving the entire post-purchase journey to make it even smoother and more automated for your store operations. Thank you for trusting us and choosing our app! 🚀💛

5 / 5 Share

Nov. 3, 2025

Very patient and gave good advice. Thank you, Neil.

Store

thelingerieshopny

Using app

5 days

Developer Reply

Thank you so much for your kind words! 🌟 We’re delighted to hear that Neil was patient and provided helpful advice. 😊 We’ll be sure to share your appreciation with him! If you ever need further assistance, don’t hesitate to reach out, we’re always here to help. 🙌✨

5 / 5 Share

Oct. 15, 2025

Great app to manage Returns and Exchanges. Has everything you need and also very fast and easy customer support

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

💛 Thank you so much for your wonderful review! We’re so glad to hear that Synctrack: Returns & Exchanges app helps you manage your returns and exchanges easily, and that our support team could assist you quickly 😊 Your satisfaction means a lot to us — we’ll keep improving to make your experience even better! 🚀

5 / 5 Share

Oct. 7, 2025

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing 5-star review! 🌟 We're so happy to hear that you're satisfied with your experience. Your support means everything to us, and we’re here anytime you need assistance. Thanks again for your trust 😊✨

5 / 5 Share

Sept. 24, 2025

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate your 5-star rating! 🙌 It’s fantastic to know the app is working well for you. Your satisfaction is our top priority, and we’re here to assist whenever you need. Thanks for being an awesome user! 🚀✨

5 / 5 Share

Sept. 21, 2025

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the 5-star love for Synctrack: Returns & Exchanges app 🌟✨ Your support means the world to us! We’ll keep improving the app to make returns and exchanges even smoother for you 🙌💙

5 / 5 Share

Sept. 12, 2025

Store

DKANA

Using app

13 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for your 5-star rating! 🌟 We truly appreciate your support and are glad you had a great experience. If you ever need anything, we’re always here to help! 🙌✨

5 / 5 Share

Sept. 9, 2025

Customer service is great. We have had great joy with this app!

Store

Kinda

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! 😊 We're so glad to hear that you’re enjoying the Synctrack: Returns & Exchanges app and that our customer service has been great for you. Your joy and satisfaction mean a lot to us — we’ll keep working hard to support you every step of the way! 🙌💙

5 / 5 Share

Sept. 4, 2025

amazing app amazing service

Using app

About 23 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your amazing feedback! 😊 We're thrilled to hear that Synctrack: Returns & Exchanges app and our service have impressed you. Your support means a lot to us, and we’ll keep doing our best to make your experience even better. If you need anything, we're always here to help! 🙌

5 / 5 Share

Aug. 1, 2025

Great app and great team, not only it has many functionalities designed to make a return portal user friendly but also the level of integrations and custom codes that the team is able to provide is superior to none. We tried different return portals and this is simply the best. I can definitely recommend synctrack to anyone.

Using app

6 months

Total reviews

9

Average rating

3.2

Developer Reply

Thank you so much for your detailed and thoughtful review! 🎯 We’re delighted to hear that the app’s functionalities, user-friendly design, and seamless integrations have made such a positive impression. Knowing that it stands out among other return portals means a lot to us. Your recommendation of Synctrack truly makes our day! If there’s ever anything more we can do to assist, don’t hesitate to reach out. 🌟🤝

5 / 5 Share

July 16, 2025

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that you’re happy with Synctrack: Returns & Exchanges app. Your support means the world to us — and we’re always here if you need any assistance! 💬📦💙

5 / 5 Share

July 7, 2025

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We’re thrilled to hear you're loving Synctrack: Returns & Exchanges app. If you ever need support or have questions, we're just a message away! 🔄💬💙

5 / 5 Share

July 3, 2025

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear you’re loving Synctrack: Returns & Exchanges app. If you ever need help or have feedback, our team is always here for you! 🔄💬💙

5 / 5 Share

June 25, 2025

Very easy setup. Very helpful customer support.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We’re glad to hear that setting up the Synctrack: Returns & Exchanges app was easy and that our support team was helpful along the way 💬📦 Your satisfaction means a lot to us — we’re always here if you need anything else. Thanks again for choosing Synctrack! 💙🚀

5 / 5 Share

June 24, 2025

excellent service and convenient function.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're glad to hear you're enjoying the Synctrack: Returns & Exchanges app and finding both the service and functionality excellent! 🔄📦 If you ever need assistance or have suggestions, our team is always here to help. Thanks again for choosing Synctrack! 💙🚀

5 / 5 Share

May 27, 2025

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are thrilled to know you’re happy with your experience. 😊💖 Let us know if there’s anything else we can do for you—always here to help! 🙌✨

5 / 5 Share

May 23, 2025

A very sophisticated user experience that easily models into our website. Up an running in minutes rather than hours or days and customisations were executed in very quick time, same day. I wish all apps were this good and supported so excellently. These guys are off to a flying start!

Using app

About 5 hours

Total reviews

10

Average rating

4.5

Developer Reply

Thank you for your amazing 5-star review! We're thrilled to hear that the seamless experience, quick setup, and fast customizations exceeded your expectations. 😊💖 Your kind words mean so much to us—thank you for your support and encouragement! 🚀✨

1 / 5 Share

May 15, 2025

After setting up and on their settings page, they had a link at the bottom that said visit our site. After clicking got multiple trojan warnings from malwarebytes for the site that was trying to load. the page trying to load was not synctrack, maybe their page was hacked? or something else, I'm not taking the chance.

Using app

About 2 hours

Total reviews

4

Average rating

3.0

Developer Reply

Hi there, Thank you so much for taking the time to share your experience. We’re incredibly sorry to hear about the trojan warnings you encountered. We understand how concerning and frustrating that must have been, and we truly appreciate you bringing this to our attention. Please rest assured that our team has investigated the issue with utmost urgency. While it appears this may have occurred during a brief system maintenance window, we’ve since taken every necessary step to ensure the issue is fully resolved. The security of our users is something we take very seriously, and we’re committed to maintaining a safe, reliable experience for everyone who uses Synctrack Returns. We want to make things right and offer our sincere apologies for any stress or inconvenience this may have caused. That’s why we’ve sent you a detailed email directly explaining the situation further. We’d be so grateful if you could take a moment to check your inbox and reply to that email whenever you have a chance. We’d love the opportunity to regain your trust and show you the experience we always strive to deliver. Thank you again for your feedback—it helps us improve and grow. We're here if you have any further concerns.