Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
6,017
chart
#43
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
21%
-
Less than a year
44%
-
More than a year
27%
Reviews Summary
The reviews for the Omnisend Shopify App are overwhelmingly positive, highlighting the app's ease of use, excellent customer support, and helpful features. Users appreciate the quick and efficient assistance provided by the support team, with specific mentions of team members like Maria, Dilara, and others who guided them through various issues. The app is praised for its user-friendly interface, customization options, and the ability to create engaging newsletter campaigns. However, there are a few negative reviews mentioning issues with email deliverability, pricing changes without notification, and concerns about the free plan limitations. Overall, Omnisend is highly recommended for its functionality and exceptional customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
Eduarda was so on point, she helped me to fix my email sender issue that damaged my recipent volume and helped understand why photos doesnt show on the email marketing - she is great
Dec. 18, 2024
very easy to use.
Thanks for the great feedback! 😊 Our goal is to make it so easy—and so good—that it’s almost boring. Glad to see we’re hitting the mark!
Dec. 17, 2024
I have been very impressed with the service received by the Omnisend team. They are knowledgeable and quick to sort out any problem. I am not very technical and found them really supportive and helpful. I trusted they would be able to help me and they did. Thanks to Johnny but there were others that were equally great!
Not very technical? No problem! That’s why we’ve got Johnny and the rest of the team ready to help (and make the tech stuff less scary). Thanks for the lovely feedback, we’re always here for you!
Dec. 17, 2024
Very easier to navigate and customer support is quick.
‘Very easy’ and ‘quick’—our favorite adjectives! Thanks for the feedback, we’re glad Omnisend is working like a charm for you!
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