Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Rating

4.8

feedback

2,925

Reviews

chart

#64

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    12%
  • Less than a month
    25%
  • Less than a year
    32%
  • More than a year
    25%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and the helpfulness of the support staff in resolving issues efficiently. Users also appreciated the user-friendly interface of the app and the ease of navigation. Additionally, the app was commended for its email marketing features, including automation capabilities and segmentation tools. However, there were a few negative reviews mentioning issues with pricing transparency and dissatisfaction with the SMS functionality.

Highlights

Excellent customer service and support
User-friendly interface and ease of navigation
Email marketing features and capabilities
Pricing transparency issues
Dissatisfaction with SMS functionality

Rating Breakdown

  • 5
    89% (2,597 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (139 ratings)

Reviews with Text

  • 94% (2,731)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 24, 2026

The best there is...forget about the other email campaigners.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 24, 2026

Outstanding customer support! Eventhough i am on the free plan atm, i was helped within 60min and the support engineer was very kind and patient with me. I appreciate it and would consider paying for the upgrade once I need to scale my business.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating. We’re happy to support your growth with reliable and easy-to-use marketing tools.

5 / 5 Share

Jan. 22, 2026

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating. We’re glad Omnisend is supporting your marketing efforts and helping your business grow.

5 / 5 Share

Jan. 22, 2026

Tres bonne application,fortement recommandée.

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre retour. We’re glad Omnisend is delivering a strong experience and supporting your marketing efforts as your business grows.

All reviews

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