Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Rating

4.7

feedback

2,931

Reviews

chart

#88

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    12%
  • Less than a month
    26%
  • Less than a year
    32%
  • More than a year
    25%

Reviews Summary

The reviews for the Omnisend Shopify App are overwhelmingly positive, with users praising the app for its user-friendly interface, powerful automation features, and excellent customer support. Many users highlighted the ease of integrating Omnisend with their Shopify store and the helpfulness of the support team in resolving any issues. The app's email marketing capabilities, including analytics and automation, were also highly appreciated by users. However, there were a few negative reviews mentioning issues with pricing transparency and technical difficulties, as well as some dissatisfaction with the level of support received in specific cases.

Highlights

User-friendly interface and ease of integration with Shopify
Powerful automation features and email marketing capabilities
Excellent customer support and responsiveness
Issues with pricing transparency and technical difficulties
Mixed experiences with customer support quality

Rating Breakdown

  • 5
    89% (2,621 ratings)
  • 4
    4% (125 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (142 ratings)

Reviews with Text

  • 93% (2,738)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 6, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Super easy to use platform, great UI and amazing support team that is available on chat and so knowledgeable, especially Baarath! Thank you! :)

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the rating! We're glad to be part of your marketing stack and look forward to supporting your results ahead.

3 / 5 Share

March 2, 2026

peccato che non è in lingua italiano

Using app

11 months

Total reviews

1

Average rating

3.0

Developer Reply

Grazie mille per il tuo feedback. We understand how important it is to have the platform available in your preferred language, and we truly appreciate you bringing this to our attention. While Omnisend's interface is currently available in English, we're always looking for ways to improve the experience for our users around the world. Your feedback helps us prioritize future updates, and we'll make sure it reaches the right team. In the meantime, if you ever need assistance or have questions while using the platform, our support team is here to help via in-app chat or at [email protected]. We truly value your input and thank you for being part of the Omnisend community.

5 / 5 Share

Feb. 27, 2026

Stellar

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're glad Omnisend is helping you drive results. Here's to continued success with your campaigns.

All reviews

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