Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
feedback
2,925
chart
#64
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
12%
-
Less than a month
25%
-
Less than a year
32%
-
More than a year
25%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and the helpfulness of the support staff in resolving issues efficiently. Users also appreciated the user-friendly interface of the app and the ease of navigation. Additionally, the app was commended for its email marketing features, including automation capabilities and segmentation tools. However, there were a few negative reviews mentioning issues with pricing transparency and dissatisfaction with the SMS functionality.
Highlights
All reviews
Jan. 24, 2026
Outstanding customer support! Eventhough i am on the free plan atm, i was helped within 60min and the support engineer was very kind and patient with me. I appreciate it and would consider paying for the upgrade once I need to scale my business.
Jan. 22, 2026
Thank you for the 5-star rating. We’re happy to support your growth with reliable and easy-to-use marketing tools.
Jan. 22, 2026
Thank you for the 5-star rating. We’re glad Omnisend is supporting your marketing efforts and helping your business grow.
Jan. 22, 2026
Tres bonne application,fortement recommandée.
Merci pour votre retour. We’re glad Omnisend is delivering a strong experience and supporting your marketing efforts as your business grows.
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