Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores

Rating

4.7

feedback

6,155

Reviews

chart

#38

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    19%
  • Less than a month
    32%
  • Less than a year
    27%
  • More than a year
    13%

Reviews Summary

The reviews for the Omnisend Shopify App are overwhelmingly positive, highlighting the app's user-friendly interface, powerful features, seamless integration with e-commerce platforms like Shopify, and exceptional customer support. Users appreciate the ease of creating accounts, the game-changing impact on email marketing campaigns, and the comprehensive suite of features that cater to various marketing needs. The automation tools, segmentation capabilities, and drag-and-drop email builder are particularly praised for simplifying the marketing process. Additionally, the app's value for money and scalability make it a popular choice for businesses of all sizes. However, there are a few negative reviews mentioning issues with pricing and limited functionality compared to competitors like Klaviyo.

Highlights

Positive aspects highlighted include user-friendly interface, powerful features, and exceptional customer support
Negative reviews mention issues with pricing and limited functionality compared to competitors like Klaviyo

Rating Breakdown

  • 5
    89% (5,458 ratings)
  • 4
    5% (295 ratings)
  • 3
    1% (48 ratings)
  • 2
    1% (44 ratings)
  • 1
    4% (220 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 12, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

Great app and supports the business well. The support provided is amazing- quick to resolve any issues and Salma even sent screen recordings for me to complete the task needed. I'd recommend this app and anyone struggling- ask for Salma!! Thanks so much!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2025

Really easy to use and so generous to assist with building new business

Using app

--

Total reviews

3

Average rating

4.3

4 / 5 Share

April 10, 2025

Very comfortable sms/email marketing app! Costumer services are very very good, answering fast to all of the questions you have. And I recommend you to use their services.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 9, 2025

I have only just started using Omnisend, but have been extremely happy with the very quick and clear responses to any questions I have had, which has enabled me to make adjustments easily and complete set ups effortlessly. The platform is easy to use, and moving forward I have no hesitation in exploring different options as I know I have instant help and backup should I get stuck.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re blushing over here — what a fantastic way to start your journey with Omnisend! 😄 Don’t worry — we’ve got your back (and front, and sides) anytime you need us. Instant help and high-fives are just a click away. Thanks for the kind words and for starting strong with us!

All reviews

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