Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Rating

4.7

feedback

2,932

Reviews

chart

#122

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    12%
  • Less than a month
    26%
  • Less than a year
    32%
  • More than a year
    25%

Reviews Summary

The reviews for the Omnisend Shopify App are overwhelmingly positive, with users praising the app for its user-friendly interface, powerful automation features, and excellent customer support. Many users highlighted the ease of integrating Omnisend with their Shopify store and the helpfulness of the support team in resolving any issues. The app's email marketing capabilities, including analytics and automation, were also highly appreciated by users. However, there were a few negative reviews mentioning issues with pricing transparency and technical difficulties, as well as some dissatisfaction with the level of support received in specific cases.

Highlights

User-friendly interface and ease of integration with Shopify
Powerful automation features and email marketing capabilities
Excellent customer support and responsiveness
Issues with pricing transparency and technical difficulties
Mixed experiences with customer support quality

Rating Breakdown

  • 5
    89% (2,623 ratings)
  • 4
    4% (125 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (141 ratings)

Reviews with Text

  • 94% (2,744)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2026

Using app

--

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the 5-star rating! Glad we're helping you get results. Looking forward to supporting your success ahead.

5 / 5 Share

March 24, 2026

Just signed up a couple of months ago. The pricing is exactly what we expected it to be and there were no surprises (despite what some other reviews state). We came from another large provider and were treated like just one of 1000's of their customers. When problems started, we had nowhere to turn. We looked at 2-3 other, very large providers, but could not warrant spending nearly $1000 a month, so we turned to Omnisend. Omnisend has some great features and some that do cost extra if you decide to add them. But, they have a GREAT feature where you do not pay per email, but rather per email that you CONTACT. That alone has really driven down our costs. Overall, we have been happy, continue to learn and tweak the system and hope to keep using it for years to come.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for this! It's great to know the contact-based pricing is delivering the cost efficiency you needed. Switching from a large provider takes confidence, and we're here to make sure that decision keeps paying off as you refine and scale. Looking forward to being part of your success for years ahead.

5 / 5 Share

March 24, 2026

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Really appreciate the rating! Happy to be part of your success.

5 / 5 Share

March 23, 2026

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars! Looking forward to supporting your continued growth.

5 / 5 Share

March 23, 2026

Works well and I recommended to many users on shopify and other platforms as well

Using app

42 minutes

Total reviews

10

Average rating

4.3

Developer Reply

We really appreciate that! When customers like you spread the word, it helps other ecommerce teams find tools that actually work for them. Thanks for being part of our story and for trusting us with yours!

All reviews

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