Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,868
chart
#102
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
12%
-
Less than a month
25%
-
Less than a year
33%
-
More than a year
26%
Reviews Summary
The reviews for the Omnisend Shopify App are overwhelmingly positive, highlighting the app's ease of use, excellent customer service, and effectiveness in email and SMS marketing. Users appreciate the support team's quick responses and willingness to help with any issues or questions. The app is praised for its user-friendly interface, automation capabilities, and the ability to create effective email campaigns. However, there are a few negative reviews mentioning pricing discrepancies and issues with account bans.
Highlights
Review RSS Feed
All reviews
Dec. 2, 2025
Thank you for the 5-star rating — we’re glad Omnisend is supporting your marketing as you grow.
Dec. 2, 2025
Misleading information to get you upgrading to pro plan! Upon signing up, I was shown the information on their website that I would be getting 6,090 monthly sms with the pro plan. So I signed up to the pro plan (which I also took a screenshot of this information shown on my computer and have proof of this). I, then, sent my first sms campaign to 1,161 contacts and their website showed that my sms credit was already almost used up! I contacted support and was told that the original message with 6,090 monthly sms shown to me was just an estimate though this *estimate* part was never shown or included in their information when I signed up. I'm truly disappointed and feel like I was scammed to use their pro plan.
Nov. 30, 2025
Thanks for the stars — we’re here to help you scale every step of the way.
Nov. 29, 2025
Easy to navigate
Thank you for the feedback — we’re glad Omnisend feels easy to navigate and supports your marketing as you grow.
Nov. 29, 2025
I am really satisfied with the service and the app itself plus the fact that they help you with your questions for free is really great.
Thank you for the feedback. We’re glad to hear you’re satisfied with both the platform and the support — our team is always here to help you move forward with confidence as your marketing grows.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more