All reviews

Rating Breakdown

  • 5
    89% (5,251 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (202 ratings)
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5 / 5 Share

April 25, 2024

Great support. Got connected with Karine. She was able to identify and resolve my concern quickly.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience! We're glad to hear that you received great support and that our agent was able to quickly identify and resolve your concern. Providing efficient solutions is our priority, and we're pleased that Karine could assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!

5 / 5 Share

April 24, 2024

Dilara is awesome!! She's a huge help.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We're delighted to hear that Dilara provided you with awesome assistance. We strive to offer exemplary service, and we're thrilled that Dilara's support was helpful to you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

5 / 5 Share

April 24, 2024

I had a great time with the online agent Karine. I appreciated his patience and his spontaneity in the face of the various problems I encountered. Thank you for helping me then sharing your knowledge, see you soon.

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello there, Thank you for your kind words! We're thrilled to hear that you had a great experience with our online agent. We're glad to know that Karine's patience and spontaneity were helpful in resolving the issues you encountered. Your satisfaction is our priority, and we look forward to assisting you again in the future. If you have any more questions or need assistance, don't hesitate to reach out. We're here for you!

5 / 5 Share

April 24, 2024

Beran gave very insightful information on how to translate my workflow into another language. My business just started with Omnisend and we are happy with the app

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your positive feedback! We're delighted to hear that Beran provided insightful guidance for translating your workflow into another language. It's great to know that your experience with Omnisend has been satisfactory as you embark on your business journey. If you have any further questions or need assistance, feel free to reach out. We're here to help!

5 / 5 Share

April 23, 2024

Baarath was knowledgeable and patient at went to great lengths to make sure I left the conversation armed with the answers I was seeking. Thank you for your assistance!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your kind words! We're glad to hear that Baarath provided you with knowledgeable and patient assistance. Ensuring our customers leave with the answers they need is our top priority. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help!

5 / 5 Share

April 23, 2024

It's clear and easy to use. Helps a lot on the efficient marketing. And thanks Baarath for helping me on the domain setting and other issues. I will recommend to other store owner.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We're glad to hear that Omnisend has been helpful for your marketing needs. Our goal is to provide a user-friendly experience, and we're pleased that you found it clear and easy to use. Our support team, is always here to assist you with any questions or issues you may have. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance, feel free to reach out.

5 / 5 Share

April 23, 2024

Dilara was extremely helpful. Great email marketing app. and very helpful support team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your kind words! We're thrilled to hear that Dilara provided you with excellent assistance and that you find Omnisend to be a great email marketing app. Our support team strives to deliver top-notch service, and we're glad to hear we hit the mark with you. If you ever need further assistance, don't hesitate to reach out. We're here to help!

5 / 5 Share

April 22, 2024

Just the best app for mail, It increases my sales by 10 to 20%, it's great!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your fantastic experience! We're delighted to hear that Omnisend has contributed to such significant sales growth for your business. Your success is our priority, and we're committed to providing top-notch email marketing solutions. We appreciate your support and look forward to helping you achieve even greater success in the future.

5 / 5 Share

April 22, 2024

I love using Omnisend, because they have great customer support! Luiz helped me very quickly today. Their user interface is really easy to use, so it makes sending emails enjoyable. I don't have to spend time learning a complicated website, because it's so clean and straight forward to begin with. I feel like Omnisend isn't as well known as other email marketing websites, but its quite the hidden gem and deserves more recognition.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Omnisend and our dedicated customer support. We're committed to providing a user-friendly interface, and we're delighted that you find it easy to use. Your kind words motivate us to continue improving and striving to be the best in our field. We appreciate your support and look forward to serving you even better in the future.

5 / 5 Share

April 19, 2024

Excellent support from Beran and Luiz on team. Both were very supportive, efficient & patient and replied almost immediately to all my queries. I have installed this app 1 week back, currently in free version and exploring all its features. Its very simple and easy to use all-in-one app. It covers all the features needed for marketing purposes-email as well as sms. I really love the popups within the app, as they are mobile responsive. (Was struggling to find an app with mobile responsive exit intent popups). Also their app settings provided me with the flexibility I needed with my popups and it works great. To conclude, good app for a reasonable rate. Thanks for your support Omnisend team and I wish that in future you will continue with this good work.

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello there, Thank you for your positive feedback! We're glad our team provided excellent support. It's great to hear you're enjoying our app's features, especially the mobile-responsive popups. Your support means a lot to us, and we're committed to maintaining the quality of our service. If you have any questions or need further assistance, feel free to reach out. We're here to help!

5 / 5 Share

April 17, 2024

Karine was fantastic & helped me sort out what I needed done in no time. absolute stor, thank you Karine

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience with us! We're delighted to hear that our team member provided excellent assistance. Your kind words mean a lot to us. If there's anything else we can do to help, just let us know. We're here for you!

5 / 5 Share

April 17, 2024

Everything is well sorted, clear and easy to use. Especially thanks to Baarath help to solve the domain problem:) Very patient and friendly, I would def recommend this app

Using app

12 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello there, Thank you for your feedback! We're glad to hear that you found everything clear and easy to use. We value the assistance of our team members, and it's great to know that Baarath was able to help you effectively. Your recommendation means a lot to us! If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to assist you!

5 / 5 Share

April 17, 2024

I love this app and the wonderful service. The most attractive function is the Live View activities, I can analyze the customers' data easily.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We're glad you're enjoying our app and finding value in its features. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!

5 / 5 Share

April 15, 2024

Thank you for your help today Luiz on helping with my landing page! Really appreciate it!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback! We're delighted to hear that Luiz was able to assist you with your landing page. Providing excellent support is always our priority. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

5 / 5 Share

April 14, 2024

I love this app! Pretty simple to use and with GREAT customer care!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that our customer care has met your expectations. If you have any further feedback or questions, feel free to reach out anytime. We appreciate your support!

5 / 5 Share

April 11, 2024

Compared to other apps of the same type, this app has a simpler and more convenient interface. In addition, the customer service is also very patient, heartfelt thanks to customer service Beran service, you are really professional and great, very timely to solve my problem.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for your wonderful feedback! We're delighted to hear that you find our app's interface simpler and more convenient compared to others. We're also thrilled that Beran from our customer service team provided you with patient and professional assistance. Your satisfaction is our top priority, and we're here to help whenever you need us.

5 / 5 Share

April 10, 2024

We are very happy with our use of Omnisend for 2 years for our marketing automation emails and other campaigns, we prefer the interface more than the other big competitor for email marketing - you probably know which we have in mind. Karine from support was very quick and helpful, when we had questions.

Using app

Over 2 years

Total reviews

10

Average rating

4.6

Developer Reply

Hello there, Thank you for sharing your positive experience with Omnisend! We're thrilled to hear that you've been satisfied with our platform. It's great to know that you find our interface preferable to others in the market. We're also delighted to hear that Karine from our support team provided you with quick and helpful assistance whenever you had questions. Providing excellent support is a priority for us, and we're glad it made a difference for you. We appreciate your continued trust in Omnisend for your campaigns!

5 / 5 Share

April 10, 2024

i love Augustin, he is SUCH a pleasure and hardworker. Everytime I have a question, he always resolves my problem swiftly and directs me to the right path. I am not very technical but he always manages to explain things in simple language that I can understand and implement. The platform is great, ive been using it for years. It does the job if you dont have technical background and want to keep things efficient and simple.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We greatly value your satisfaction with our platform and the assistance provided by Augustin. We strive to maintain a high standard of service, and it's rewarding to know that our efforts are appreciated. Your continued support is invaluable to us.

5 / 5 Share

April 9, 2024

Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, We're thrilled to hear that you had a superb experience with Omnisend! Our customer service team is dedicated to providing helpful assistance, and we're delighted to know that your issues were resolved quickly. Thank you for your kind words and for choosing Omnisend! If you need anything else, you know where to find us.

5 / 5 Share

April 9, 2024

My favorite thing about his app is the excellent customer support. The OS staff is very knowledgeable and works tirelessly day and night to answer my random and technical questions - all with an amazing attitude of service. I want to give a shoutout to some of these excellent support staff who have helped me many, many times: Agustin, Luiz, Diego, Sila, Didem, and Maria. Thank you for all your help.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!