All reviews

Rating Breakdown

  • 5
    89% (2,641 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (145 ratings)

Reviews with Text

  • 93% (2,738)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2025

Really easy to use, but with so many brilliant options. You are guided by the software so it feels simple and seamless - even when using it for the first time. Highly recommend.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to leave this feedback. Ease of use paired with powerful features is exactly what we aim for, especially for first-time use. Knowing the experience felt seamless helps confirm we are supporting real performance and growth. We are here to keep things running smoothly as you scale.

5 / 5 Share

Dec. 9, 2025

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the 5 stars! Great to know the platform is delivering value as you continue to grow.

5 / 5 Share

Dec. 8, 2025

Support were very helpful and patient

Using app

Over 3 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for sharing this, we’re glad our support team was helpful and patient as you worked through things. We’re here to keep your marketing running smoothly as you grow.

5 / 5 Share

Dec. 7, 2025

Emma from customer support was incredibly helpful and patient — truly outstanding! Thank you so much for all your help and for making it so easy to take screenshots and navigate to Omnisend. An amazing experience overall. Highly recommended!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback. We’re glad Emma was able to guide you through everything with clarity and patience, we’ll make sure she hears your kind words. It’s great to know the experience felt smooth and supportive as you continue building your marketing with Omnisend.

5 / 5 Share

Dec. 5, 2025

So far so good! Always able to get help when I need it. The AI can help me set up most things. And if I get stuck there is always a human available to fix any problems.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We’re happy the platform feels smooth so far and that both our AI and human support are making your setup and problem-solving easier. We’re here to keep supporting your growth every step of the way.

5 / 5 Share

Dec. 5, 2025

Store

Ovara

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5 stars, we’re excited to keep supporting your growth and making your marketing easier every step of the way.

5 / 5 Share

Dec. 5, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating, we’re glad Omnisend is supporting your marketing as you grow.

5 / 5 Share

Dec. 5, 2025

I have not had any challenges

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

We’ve been with Omnisend for over five years now, and honestly, it’s become such a core part of how we grow. Every time I reach out to support, I feel genuinely taken care of. Karen, Mathias, and the whole team make my job feel lighter - they’re quick, thoughtful, and always full of ideas that help our growth bloom even more. I’ve tried plenty of email platforms over the years, and Omnisend is the one that lets me breathe a little easier. Segmentation, design, and analytics all just feel simple, intuitive, and stress-free in a way I didn’t know was possible.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this thoughtful reflection. We’re honored to have supported your growth for more than five years, and it’s wonderful to hear that segmentation, design, and analytics continue to feel intuitive and stress-free for your team. We’ll make sure Karen, Mathias, and the rest of our support team hear your kind words, they’re committed to helping you grow with clarity and confidence, and it’s great to know that experience shines through.

5 / 5 Share

Dec. 2, 2025

Store

Sparq

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating — we’re glad Omnisend is supporting your marketing as you grow.

5 / 5 Share

Nov. 30, 2025

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Easy to navigate

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback — we’re glad Omnisend feels easy to navigate and supports your marketing as you grow.

5 / 5 Share

Nov. 28, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Cheers for the stars — thrilled to be part of your growth toolkit.

5 / 5 Share

Nov. 28, 2025

Great email and sms app! Also very easy to use.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback — we’re glad Omnisend’s email and SMS tools feel easy to use and help support your customer communication as you grow.

5 / 5 Share

Nov. 27, 2025

Had an issue with subscribers in an atypical situation. I explained to Mathias why it was happening. They were amazing in letting me know why it happened and gave me suggestions to prevent the issue from arising again. Great service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We’re glad Mathias was able to clarify the subscriber issue and offer guidance to help prevent it moving forward. Support moments like this are important for keeping your marketing running smoothly as you grow, and we’re happy the service landed well.

5 / 5 Share

Nov. 27, 2025

easy to navigate.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback — we’re glad Omnisend feels easy to navigate and supports your marketing as you grow.

5 / 5 Share

Nov. 27, 2025

Excellent for email campaigns and expert staff available to help you with software questions which is MOST IMPORTANT. It doesn't matter how good a system is if you don't know how to use it effectively.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the stars — we’re here to help you scale every step of the way.

5 / 5 Share

Nov. 26, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the rating! Excited to keep supporting your growth.