Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,904
chart
#72
All reviews
Rating Breakdown
Review RSS Feed
June 21, 2020
Very helpful, friendly, and quick customer service! I am pleased and I can only recommend it! Great experience!
June 19, 2020
I just downloaded this app and seriously its the best one I have used yet! I say that because I have downloaded a few and immediately deleted because of the bugs in the program and not meeting my needs. Omnisend is amazing very easy and no issues!
June 19, 2020
Oskar from Omnisend was superb! I was able to get my questions answered and back on the road to email and automation heaven! Thank you!
June 19, 2020
The customer service provided from Arina and the rest of the Omnisend Team is AMAZING! I have been in business for 30 years and have been selling online since the internet started... and I can say that this company is truly professional and helpful. You will gain sales by using this app!
March 27, 2021
Most ethical and professional company in email business in market. one of the best customer centric company i have come across in past 10 years. I have been omnisend customer since past 4 years and they have lived upto their reputation. i would like to specially thank Will who would try every possible way to help us find the right kind of solution. People like him make big companies shine! thanks for being awesome.
June 19, 2020
cool app, i like it. Because it can split the different audience.cool app, i like it. Because it can split the different audience
June 17, 2020
Super easy to use and has everything you need to succeed! I've been using it for a few days now and I love it!
June 17, 2020
LA meilleure application de marketing par e-mail !! Je recommande à 10 000 % , il y a nombreuses fonctionnalités. Nombreux modèles d'email, nombreuses campagnes, bref tout est parfait Je suis à l'essai gratuit pour le moment et viens d'envoyer ma première campagne.
Using app
2 days
Total reviews
7
Average rating
4.1
June 17, 2020
Super goeie app met heel snelle help desk. Werkt heel gemakkelijk en heeft een mooie lay out .
June 16, 2020
I tried literally EVERY app out there and definitely, Omnisend is the best one. Nothing else to say
June 16, 2020
Its Shopify Best Email marketing app with so many features. I am happy with this app. You should also install this. Thanks :)
June 15, 2020
Fully featured mailer. Tech support was prompt and helpful. Even though i'm still learning the application, but I am confident this e-mailer would perform. I wish it has more customization for designers though.
June 14, 2020
Very good tools. Very user friendly and many useful features. I used it for send newsletter and automation marketing. So easy.
June 13, 2020
Super simple, super easy! I'm truly the least tech-savvy millennial to live and this was easy peasy to set up! It gives you the ability to make really simple welcoming emails as well as complex emails to more specified subscribers.
June 12, 2020
Really easy to use interface and some great connectivity with Shopify ... Particularly like the unique code customer discounts. Was using MailChimp - this is so much better
June 11, 2020
I truly love this app! It has so many fun features you can do. I absolutely love that I can control all my automation's in one place.
June 11, 2020
Loving this app. Great personalization, easy to use and awesome customer support. So far, totally worth getting it
June 11, 2020
My experience with Omnisend was amazing, I personally would recommend this app to anyone that is in E-commerce its quick and easy to use.
June 25, 2020
**Update 06/25/2020 -- 5 star** After placing the review up and talking directly to support, my issue was resolved. Happy to see that they helped and hope in the future for better operations moving forward. **Original review below -- 1 star** I am quite frustrated as a new user to this app. We had a very old mailing list that was filled with a bunch of emails that were registered clearly by bad actors ([email protected] etc) so we ended up failing the criteria to send out our first campaign. This campaign is really important for us to get out right now because of the deal for Father's Day. We understand it was our fault for the fail so we took the necessary actions they told us we needed to do to get the campaign flagged as correct. Once you fix the problem, your feed "must be submitted" to support for them to I guess manually review?! Okay, that's fine I guess since we made the mistake. The automated message for the review says they will "get back to you within 24 hours". We are now going on 26 hours and no change! We cannot wait much longer to send the campaign because the deal will end in just a few days. I am beyond annoyed there is no way to talk to support about this because they don't provide any means to chat with support if problems arise. They have taken my money for the month. I have spent the $60+ it took to cleanse my feed. And I am still being penalized. Outrageous. Especially when it only took an automated process to flag my feed as bad. But it doesn't take an automated process to flag my feed back as good?
We feel terrible that we failed to resolve your issue within the promised 24 hours. Customer support is our top priority and we aim to give 100% of our efforts to help our clients. We are happy to hear that the issue was resolved eventually and we will do our best to prove that Omnisend is a great choice. All relevant teams are informed about the situation and we promise improvements in the near future :)