All reviews

Rating Breakdown

  • 5
    89% (5,270 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

May 25, 2020

I'm impressed with the customer support. Sometimes they are annoying but they always help and are always positive. I'm happy

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Top Newsletter Tool in Zusammenarbeit mit Shopify. Habe viele getestet und bin zu dem Entschluss gekommen, dass dies das Beste ist!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2020

Amazing support. Amazing content. They are fast and really attantive. I really really recommend working with omnisend!

Store

Zaugen

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2020

I was struggling with Mailchimp and someone recommended Omnisend . It was the best choice! Thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2020

I used Omisend to set up my website and due to their step by step guidance and online training videos the process was user friendly and quick!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2020

Recommend! Recommend! Recommend! Recommend! Recommend! Recommend! Recommend! Recommend! Recommend! Recommend!

Store

Mexess

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2020

amaaazing , work love it , it will def boost the sales by creating all this campaings and sending sms c

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2020

I run two Shopify businesses and I LOVE this app. It's so easy to use and it I get sales ever time I run a campaign!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Great app and good customer support, I had some issue at start but they sorted the issue very quickly.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hey, your account is active and running smoothly. Temporary pauses can happen when the store is not fully integrated, or if the campaign contains external links not leading to your store. Don't worry, our support representative is reaching out with recommendations to prevent this from happening in the future.

5 / 5 Share

May 21, 2020

I would like to thank Alex in tech support for walking me through some procedures that were confusing - at one point I threw my hands up and said I would have my tech support do it. Alex said "dont give up" we can fix it in 5 min - and he did!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2020

so far so good! this is my first time sending auto emails and I have to say Omni made it easy and fun

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

App is very easy to use which is necessary for a tech challenged person like me. Customer service is always very helpful in answering my questions when I can't figure something out. I'm glad I chose this email provider!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2020

i like this app. we change it and we use every day with a lot of new workflows. is very nice. thanks to the team

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

We've been setting up a few automation emails and we had a few customisation questions. The support is very fast and efficient.

Store

ENSŌ

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2020

just recently downloaded the app. So far love it i just got the best costumer service from Oskar. Fast communication. 100% recomend them. If I keep loving it I'm download it in my 2 other stores. give it a try.

Using app

Over 1 year

Total reviews

22

Average rating

3.9

5 / 5 Share

May 16, 2020

I love this app. It has been so simple to use. I don't have very much knowledge in the eCommerce world and this app made it so easy. Navigation in this app is simple.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2020

Very simple to use, today i did in 30 minutes things where i spent hours before, thank you Omnisend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

I installed to test out the 14-day free trial and once the trial ran out, they extended the trial to me for another 2 weeks. Honestly, this automation forms that Omnisend sets up for you is pretty straight forward and easy to use. Way better than other email marketing apps out there in my opinion.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2020

So far, so good! Needed a little help setting up the forms and the help desk replied in 10 minutes and had it set up 5 minutes later!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2020

Real good customer service! Understanding and helps u understand too. Had a problem but was helped pretty quickly

Store

ozomeme

Using app

4 months

Total reviews

2

Average rating

4.0