All reviews

Rating Breakdown

  • 5
    89% (2,572 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,710)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2019

I have been using Mail Chimp and recently changed our email service to Omnisend. I have found Omnisend to be way easier to use and more intuitive in designing email marketing campaigns for our business, as well as setting up an auto-email workflow. I am very thankful for the services they provide and the boost I am sure it will be for our business. Big fan!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2019

These guys are Straight up awesome. The app is awesome and their customer service is awesome as well. Simple answers, easy assistance...and friendly.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2019

I used this app to help with email marketing which I am not very good at. I love how easy and simple it was to use!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2019

So far so good. I used it for email campaigns, seems pretty helpful. The support team is very responsive!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

Omnisend is intuitive and easy to set up to get your email marketing going. For beginners, it offers a lot of out-of-the-box functionality for email streams that are critical to keep your customers engaged and loyal. I love it for that. The tool has awesome features like the product picker to help you showcase products in your emails. In my humble opinion, it could use some UI improvement to make it easier to select more than 1 product at a time. That part is too manual, I think, which discourages me from using it often. It's also not intuitive. I give their product picker 3.5-4 stars. They integrate with popular apps, none of which I use, unfortunately. I know they are expanding their integration portfolio and for that I'm happy. So I give integrations 4 stars. Their customer service is outstanding. They get 5 stars. They're quick to respond and very receptive to feedback on how and where to improve the product to keep clients satisfied. It's apparent they tie their customer's success with their success, and I like that. Overall, I give Omnisend 4.5 stars. So I'm rounding up to 5 because 4.5 stars is not an option.

Using app

3 months

Total reviews

8

Average rating

4.9

5 / 5 Share

June 19, 2019

Very easy and straight forward app, excellent work guys! We use it now for all of our marketing campaigns instead of mailchimp www.securityshutter.ca

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2019

This is my first time using Omnisend for my new shop. I just sent one email campaign. The templates and simple and elegant. I found the app intuitive and what I could not figure out, customer service was extremely helpful. Looking forward to more!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

I have changed this review a few times because I really enjoy the app but have had some issues with customer support. Fortunately, after requesting my ticket be forwarded to a supervisor the issue was handled promptly so I will once again be giving this app 5 stars.

Using app

Over 1 year

Total reviews

21

Average rating

3.5

Developer Reply

We are so pleased to know you like Omnisend the best! Thank you for your honest feedback, our development team is already working on the feature, to ensure you are able to import push notification contacts in the near future. Our Support Team has reached out to you to discuss more detail about this feature.

5 / 5 Share

June 3, 2019

I have tested a lot of email platforms in the last several months, and Omnisend is really a step above the rest. From the ease of set up, integration with Shopify, and building automations and campaigns, this has been just what I was looking for in a system.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2019

I just sent out my first campaign. Easy to navigate and complete my Website Relaunch announcement. Also easy to integrate with my Shopify e-commerce site. So far so good! Just moved over from Mailchimp.

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

June 2, 2019

switched from mailchimp, easy to use, some nice features i didn't have before, templates look better my opinion, happy so far

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2019

Absolutly Great App. Very powerful. Lot's of features that other email marketing apps do not have. SMS, Messenger, scratch card, gift box, product picker, wheel of fortune sign up form, etc... Worth every $

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2019

The app is good and as complex as you need it to be. Great customer support to help you through difficult moments.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2019

Mucho mejor que Mailchimp. Mas facil de usar, mas amigable mejores diseños para escoger los templates.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2019

Es el mejor que he probado hasta ahorita! tiene excelentes plantillas y es muy accesible para hacer custom para tu marca!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2019

The email editor is great and has enough power to make really nice looking and engaging emails. The analytics are good and the interface is easy to navigate, The little bit of customer support I have needed has been very responsive and helpful.

Using app

20 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 30, 2019

We are really enjoying using Omnisend here at Miss Crofton HQ. Would definitely recommed. Very user friendly

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2019

Having just started using the app can't comment much, but the dashboard is straightforward to use, and the data transfer from Mailchimp was effortless.

Using app

15 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

May 29, 2019

Great app. It's really simple to use and produces beautiful emails. I was overwhelmed by some other services. Thanks

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2019

I've been really happy using Omnisend for our email marketing of hippyfeet.com since transitioning away from Mailchimp earlier this month. So far, so good!

Using app

20 days

Total reviews

7

Average rating

3.7