All reviews

Rating Breakdown

  • 5
    89% (2,618 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,734)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2019

Found this app very user friendly which is great when you have so many other things to do. Really easy way to add products directly from your store to your emails too. Very much recommended by The Tiny Art Co.

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 5, 2019

Most integrations, require an additional service. I love how Omnisend has everything integrated into a single solution. It's extremely easy to setup and customizable to boot. I reached out to support and they were very helpful and prompt to respond. Highly recommend!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2019

Incredible customer support left me without breath! I was just starting to setup my app and came up lot of questions... just ask them and in less than 5 minutes all was clear. Amazing

Using app

38 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2019

I have two websites and I always struggle to make dif campaigns, spending hours on dividing customers on dif websites.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2019

Wow! We recently moved from Mailchimp and are thrilled with the results! This platform is so much easier, has more sophisticated templates and they really take care of their customers. Seriously, don't look any further. Switch to Omnisend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2019

Great for email campaigns! Really easy to use interface that gets the job done quickly. Haven't used all the features yet, but excited to keep trying them out.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2019

Compared to other email marketing apps, this one was soooo easy to use. My favorite part was how customizable the newsletter itself was without it becoming too complicated. It had all the content I needed to make a great newsletter that covered a variety of topics. No complaints so far!

Using app

About 24 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

June 27, 2019

I have been using Mail Chimp and recently changed our email service to Omnisend. I have found Omnisend to be way easier to use and more intuitive in designing email marketing campaigns for our business, as well as setting up an auto-email workflow. I am very thankful for the services they provide and the boost I am sure it will be for our business. Big fan!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2019

These guys are Straight up awesome. The app is awesome and their customer service is awesome as well. Simple answers, easy assistance...and friendly.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2019

I used this app to help with email marketing which I am not very good at. I love how easy and simple it was to use!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2019

So far so good. I used it for email campaigns, seems pretty helpful. The support team is very responsive!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

Omnisend is intuitive and easy to set up to get your email marketing going. For beginners, it offers a lot of out-of-the-box functionality for email streams that are critical to keep your customers engaged and loyal. I love it for that. The tool has awesome features like the product picker to help you showcase products in your emails. In my humble opinion, it could use some UI improvement to make it easier to select more than 1 product at a time. That part is too manual, I think, which discourages me from using it often. It's also not intuitive. I give their product picker 3.5-4 stars. They integrate with popular apps, none of which I use, unfortunately. I know they are expanding their integration portfolio and for that I'm happy. So I give integrations 4 stars. Their customer service is outstanding. They get 5 stars. They're quick to respond and very receptive to feedback on how and where to improve the product to keep clients satisfied. It's apparent they tie their customer's success with their success, and I like that. Overall, I give Omnisend 4.5 stars. So I'm rounding up to 5 because 4.5 stars is not an option.

Using app

3 months

Total reviews

8

Average rating

4.9

5 / 5 Share

June 19, 2019

Very easy and straight forward app, excellent work guys! We use it now for all of our marketing campaigns instead of mailchimp www.securityshutter.ca

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2019

This is my first time using Omnisend for my new shop. I just sent one email campaign. The templates and simple and elegant. I found the app intuitive and what I could not figure out, customer service was extremely helpful. Looking forward to more!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

I have changed this review a few times because I really enjoy the app but have had some issues with customer support. Fortunately, after requesting my ticket be forwarded to a supervisor the issue was handled promptly so I will once again be giving this app 5 stars.

Using app

Over 1 year

Total reviews

21

Average rating

3.5

Developer Reply

We are so pleased to know you like Omnisend the best! Thank you for your honest feedback, our development team is already working on the feature, to ensure you are able to import push notification contacts in the near future. Our Support Team has reached out to you to discuss more detail about this feature.

5 / 5 Share

June 3, 2019

I have tested a lot of email platforms in the last several months, and Omnisend is really a step above the rest. From the ease of set up, integration with Shopify, and building automations and campaigns, this has been just what I was looking for in a system.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2019

I just sent out my first campaign. Easy to navigate and complete my Website Relaunch announcement. Also easy to integrate with my Shopify e-commerce site. So far so good! Just moved over from Mailchimp.

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

June 2, 2019

switched from mailchimp, easy to use, some nice features i didn't have before, templates look better my opinion, happy so far

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2019

Absolutly Great App. Very powerful. Lot's of features that other email marketing apps do not have. SMS, Messenger, scratch card, gift box, product picker, wheel of fortune sign up form, etc... Worth every $

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2019

The app is good and as complex as you need it to be. Great customer support to help you through difficult moments.

Using app

2 months

Total reviews

2

Average rating

5.0