Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
Feedback
3,214
Reviews
Chart
#1,027
Shopify

All reviews

5 / 5 Share
June 15, 2020

Fully featured mailer. Tech support was prompt and helpful. Even though i'm still learning the application, but I am confident this e-mailer would perform. I wish it has more customization for designers though.

Store Using app Total reviews Average rating
Toxic Pandas 1 day 2 5.0
5 / 5 Share
June 14, 2020

Very good tools. Very user friendly and many useful features. I used it for send newsletter and automation marketing. So easy.

Store Using app Total reviews Average rating
esther bancel 3 months 3 5.0
5 / 5 Share
June 12, 2020

Really easy to use interface and some great connectivity with Shopify ... Particularly like the unique code customer discounts. Was using MailChimp - this is so much better

Store Using app Total reviews Average rating
Bloom Remedies 14 days 2 5.0
5 / 5 Share
June 25, 2020

**Update 06/25/2020 -- 5 star** After placing the review up and talking directly to support, my issue was resolved. Happy to see that they helped and hope in the future for better operations moving forward. **Original review below -- 1 star** I am quite frustrated as a new user to this app. We had a very old mailing list that was filled with a bunch of emails that were registered clearly by bad actors ([email protected] etc) so we ended up failing the criteria to send out our first campaign. This campaign is really important for us to get out right now because of the deal for Father's Day. We understand it was our fault for the fail so we took the necessary actions they told us we needed to do to get the campaign flagged as correct. Once you fix the problem, your feed "must be submitted" to support for them to I guess manually review?! Okay, that's fine I guess since we made the mistake. The automated message for the review says they will "get back to you within 24 hours". We are now going on 26 hours and no change! We cannot wait much longer to send the campaign because the deal will end in just a few days. I am beyond annoyed there is no way to talk to support about this because they don't provide any means to chat with support if problems arise. They have taken my money for the month. I have spent the $60+ it took to cleanse my feed. And I am still being penalized. Outrageous. Especially when it only took an automated process to flag my feed as bad. But it doesn't take an automated process to flag my feed back as good?

Store Using app Total reviews Average rating
Pro Cabinet Supply About 1 year 9 4.1
Developer Reply

We feel terrible that we failed to resolve your issue within the promised 24 hours. Customer support is our top priority and we aim to give 100% of our efforts to help our clients. We are happy to hear that the issue was resolved eventually and we will do our best to prove that Omnisend is a great choice. All relevant teams are informed about the situation and we promise improvements in the near future :)

5 / 5 Share
June 9, 2020

Great app and excellent support, very happy with making the shift from Mailchimp. Thanks guys for your help!

Store Using app Total reviews Average rating
Woodruff and Co 3 months 7 4.9
5 / 5 Share
June 8, 2020

This software helps me effectively contact lost customers and improve my marketing capabilities. I like it very much. Great app.

Store Using app Total reviews Average rating
Cosplay Clans About 14 hours 7 5.0
5 / 5 Share
June 7, 2020

I started using app yesterday and I'm loving it! super easy to use and it provides all the tools in case you get stuck. highly recommend!

Store Using app Total reviews Average rating
All Things Cherish 1 day 1 5.0
5 / 5 Share
June 4, 2020

This is by far the best and easiest email marketing app I have used. The templates are really good and easy to edit. For someone like me, who is not to tech savvy. This was really easy and simple. I can't recommend it enough.

Store Using app Total reviews Average rating
Darley Lifestyle 2 days 1 5.0
5 / 5 Share
June 4, 2020

I love the beautiful templates and how easy it is to import contacts. I'm now waiting to see how it performs after creating my first campaign!

Store Using app Total reviews Average rating
Bohemian Cowgirl 20 days 1 5.0
5 / 5 Share
June 3, 2020

Evaluated a lot of other providers and Omni hasn't let us down. My favorite email system I've used to date and it plays nicely with Shopify.

Store Using app Total reviews Average rating
HALO Life & HALO Mask About 1 month 1 5.0
5 / 5 Share
May 30, 2020

Easy to use good explanations. I have tried other apps but this one is definitely better for me. For sure will recommend it to friends.

Store Using app Total reviews Average rating
Authentic Turkish Baklava About 2 hours 3 5.0
5 / 5 Share
May 26, 2020

The great app for me. At the moment it provides for me with all necessary e-mail marketing. I recomend!

Store Using app Total reviews Average rating
RUDRA yoga & healthy food store About 2 years 5 5.0
5 / 5 Share
May 25, 2020

Easy to use layouts, great editing tools and seamless options to send to recent buyers make this a go to for email marketing.

Store Using app Total reviews Average rating
SURF WORLD 4 months 2 4.0
5 / 5 Share
May 25, 2020

Top Newsletter Tool in Zusammenarbeit mit Shopify. Habe viele getestet und bin zu dem Entschluss gekommen, dass dies das Beste ist!

Store Using app Total reviews Average rating
RETERNITY 18 days 2 5.0
5 / 5 Share
May 23, 2020

I was struggling with Mailchimp and someone recommended Omnisend . It was the best choice! Thank you

Store Using app Total reviews Average rating
Honey Heaven About 2 hours 2 5.0
5 / 5 Share
May 23, 2020

amaaazing , work love it , it will def boost the sales by creating all this campaings and sending sms c

Store Using app Total reviews Average rating
Iraq footy About 9 hours 4 5.0
5 / 5 Share
May 25, 2020

Great app and good customer support, I had some issue at start but they sorted the issue very quickly.

Store Using app Total reviews Average rating
Vapeslough 3 days 5 5.0
Developer Reply

Hey, your account is active and running smoothly. Temporary pauses can happen when the store is not fully integrated, or if the campaign contains external links not leading to your store. Don't worry, our support representative is reaching out with recommendations to prevent this from happening in the future.

5 / 5 Share
May 21, 2020

I would like to thank Alex in tech support for walking me through some procedures that were confusing - at one point I threw my hands up and said I would have my tech support do it. Alex said "dont give up" we can fix it in 5 min - and he did!

Store Using app Total reviews Average rating
www.urban-equestrian.com 3 months 3 5.0
5 / 5 Share
Nov. 21, 2022

App is very easy to use which is necessary for a tech challenged person like me. Customer service is always very helpful in answering my questions when I can't figure something out. I'm glad I chose this email provider!

Store Using app Total reviews Average rating
Bee The Light Over 2 years 2 5.0
5 / 5 Share
May 16, 2020

I love this app. It has been so simple to use. I don't have very much knowledge in the eCommerce world and this app made it so easy. Navigation in this app is simple.

Store Using app Total reviews Average rating
Sugared Opal 11 days 1 5.0
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