Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,884
chart
#64
All reviews
Rating Breakdown
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April 8, 2024
Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.
Hi there, We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority. We appreciate your business and look forward to serving you again in the future!
April 4, 2024
Hello there, Thank you very much for taking the time to rate our App! Your positive feedback is incredibly valuable to us and motivates us to continue delivering excellent service. We're grateful for your support and look forward to serving you even better in the future. If you ever have any questions or need assistance, please don't hesitate to reach out.
April 3, 2024
Karine was incredibly helpful and was able to answer all my questions!
Hello there, We're delighted to hear that Karine provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!
April 3, 2024
Karine helped me very well, gave good advice THANKS!
Hello there, Thank you so much for your kind words! We're thrilled to hear that Karine provided you with excellent assistance and helpful advice. We'll be sure to pass along your gratitude to her. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!
April 3, 2024
I've migrated from another service. For the few hiccups I had, support was very responsive and able to solve.
Hello there, We're thrilled by your fantastic feedback! It's truly uplifting to learn that our agent offered you such valuable assistance. Making things easy for our customers is our priority, and knowing that our team's expertise and support had a positive impact on you is wonderful. Your business means a lot to us, and we can't wait to assist you again in the future!
April 3, 2024
Great app. All of the staff are very helpful. I have spoke with Agustin, Stefan and Maria so far and they are very great at helping your issues and needs! Excited to keep learning more about the app (just joined a few weeks ago!)
Hello there, We're thrilled to hear that you're enjoying our app! It's fantastic to know that Agustin, Stefan, and Maria have been so helpful in addressing your needs. We're excited to have you as a new member, and we're here to support you every step of the way as you continue to explore and learn more about our app. Don't hesitate to reach out if you have any questions or need assistance—we're always happy to help!
April 3, 2024
Didem helped us understand how to set up A/B testing in automated campaigns. Great job. Thank you.
Hello there, We're delighted that Didem was able to assist you with setting up A/B testing in your automated campaigns. We'll make sure to let her know about your appreciation. If you have any more questions or need further assistance, feel free to reach out. Thanks for taking the time to share your positive experience!
April 2, 2024
Baarath was very quick and helpful to resolve an issue I had sending an email campaign. The issue was resolved within minutes. Wonderful customer service and a wonderful platform to build and send emails to your customers! It's easy to use and has very nice layouts.
Thank you for your amazing feedback! We're thrilled to hear that you're enjoying our App and that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!
April 2, 2024
I am very happy with Omnisend, especially for their next-level customer service. They always respond promptly and are always very attentive! I also like the platform, it is pretty comprehensive and straight-forward.
Thank you for your great feedback! We're glad you're enjoying our App and found our agent's help valuable. Making things easy for our customers is our goal, and we're happy our team could make a difference for you. We appreciate your business and look forward to helping you again soon!
April 2, 2024
Love this marketing platform. The videos they make and chat support is amazing. Still playing around but I think it's a winner for now
Thank you for your wonderful feedback! We're thrilled that you're enjoying our App and that our agent was able to assist you effectively. Making the customer experience smooth and enjoyable is our priority, and we're delighted that our team could contribute positively to your experience. We value your business and eagerly anticipate the opportunity to assist you again in the future!
March 31, 2024
good service and fast respond!!
Thanks so much for your positive review! We're really glad to hear that you're happy with our service and that we were able to respond quickly to your needs. If you ever need anything else, don't hesitate to reach out. We're here to help!
March 30, 2024
Great email marketing program. I've used Constant Contact for years, there is a learning curve. It takes doing and doing, like life!!!
Hello there! Thank you for your feedback! We're thrilled to hear that you're enjoying our App. We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!
March 29, 2024
This is awesome app When I asked question, Baarath told me how to set up. He was so kind and helpful. Thank you !!!
Hi there! Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!
March 28, 2024
Kayque made the whole authentication process very simple and guided me with ease through the steps that I couldn't quite understand on my own. Very knowledgable, I would recommend Kayque's service to anyone in need!
Hi there, Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!
March 27, 2024
First, I think the Omnisend platform is robust and easy to use. I especially appreciate that what I design on the backend is generally what I see in the emails. Second, the customer service is outstanding. I spoke with Eduarda, Agustin, and Maria -- and all of them were great. Agustin, in particular, was very responsive. This company truly wants to be great, and it shows. Highly recommend!
March 27, 2024
Works brilliantly, we have been using Omnisend for a few years now and it has always worked very well for us giving great analytics and excellent integration with Shopify. Their customer service is very quick and super helpful to resolve our issues, we will continue to use them for a long time to come!
March 26, 2024
This app is really great ! Very simple to use. It make my conversion rate grow The subscription worth it and it's quickly paid back And the team is very reactive to help you, a great thanks especially to Dilara
March 26, 2024
Baarath was more than helpful when I was having problems sending an individual email. The service was prompt and efficient. I have no hesitation in using the support service again. Thanks for all your assistance it was very much appreciated.
March 25, 2024
Thnaks for Baarath, The response is very fast and all problems are solved perfectly.