Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,885
chart
#64
All reviews
Rating Breakdown
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March 13, 2024
It's a wonderful app with a very clean interface. And the customer support is exceptional. Thank you, Dilara for helping me out. I was really amazed by the customer support.
March 9, 2024
Very good experience with Kayque! Professional and fast, I've received all the answers needed to my questions. Thank you!
March 8, 2024
Worked with Agustin who helped answer my questions even providing screen shots to help me know how to navigate my question. Very good customer service. I hope their email performance is just as good since I haven't started sending emails yet, but I am pretty optimistic!
March 6, 2024
I looked at several email marketing apps and decided that Omnisend had the most features for the price was the most user friendly of the ones I looked at in my opinion. That was really important to me as is what kind of support the company offers. I recently needed some help with an issue I was having and Karine in support was both courteous and knowledgeable as well as patient. My computereze isn't that great but she managed to figure out what I was trying to explain to her and helped me fix it in no time. I would definitely recommend the Omnisend app.
March 5, 2024
So far, this app has been easy to use and works well. The only problem I had was getting the DKIM to verify with my email. Karine in customer service was very helpful!! In just a couple of minutes my issue was resolved. She was very friendly and knowledgeable!! Thanks Karine!
March 5, 2024
I like the platform and have been using it for a year with all our clients. What I really appreciate is the support. I just needed help once and Beran responded immediately and guided me step by step. I solved the problem in minutes.
March 5, 2024
Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else. I am very satisfied with the omnisend support! Thank you Beran !
March 4, 2024
I am very grateful to Beran, a customer service representative of Omnisend. I asked a relatively complicated question about segment creation, and he helped me solve the problem very patiently. Thank you so much ! Beran
Feb. 28, 2024
Baarath helped me resolve issues I had with ease and made sure to follow me up.. highly recommend !
Feb. 28, 2024
Baraths response was quick and made my issue go away swiftly so i can start seeing what this platform has to offer
Feb. 27, 2024
Beran helped me out massively with my segmentation. Superb service! He recorded a loom video showing me how and quickly resolved my challenge!
Feb. 26, 2024
Maria was awesome!! she was able to resolve my problem in just a matter of mins which made my day smoother. I appreciate you Maria
Feb. 23, 2024
Beran was super helpful. Very responsive, patient and clear in his instructions. I got the issue fixed easily.