Omnisend Email Marketing & SMS

When importing subscribers, customers and contacts from my business who have actually signed up on the website or bought products, omnisend automatically sets around half of them as "non-subscribed" - therefore half of my subscribers will never see any of the emails sent out. Not a very good system as there is no manual override or way for you to set them back to subscribed by yourself. However, after this happening I have been in contact with customer support, who was very quick, friendly and helpful - who has reinstated my subscribers. Still - this step should not really be necessary if the system did not have this strange issue. Be very aware of this flaw in the app and that you will have to contact customer service and at their discretion have them set your subscribers from non subscribed back to the correct subscribed status. Will be testing the app more to see if it fulfills our needs as an email marketing system after a rocky start to using it. UPDATE : After having even more problems loading up lists which I have already paid to be cleaned, the system automatically stops campaigns from running. The support screenshot guides which show how to remove inactive emails are completely wrong and out of date as the company has updated their system but not the screenshots, so all fields are different and impossible to follow the guide. I have been sent this wrong guide now about 3 or 4 times by various support staff. So far omisend, although has a fairly nice interface, is a complete headache and waste of time using in practice compared to other email marketing systems. UPDATE : Omnisend after a year of me using it decided to increase the price to a ridiculous amount, maybe 10 times what i was paying, so i cancelled it. The app is nice idea but please not the severe flaws as above and now the stupid pricing makes it way overpriced and not a feasible option to use. Sort it out guys...

Most easy to use and convenient app for email marketing. The automation and campaigns are amazing, and the paid version opens up so many features, totally worth the price. Best part is the Product Picker which lets you choose the items from your store and it gets automatically placed on the email. Templates are nice and customizable.

I like it!!! easy! I like it!!! easy! I like it!!! easy! I like it!!! easy!

Great app! I am using the automation workflow for cart recovery and customer reactivation. It is customizable and helps me think less about what I need to do to get back customers!

Just starting using it for my e-shop - https://shop.chalkofthetown.gr. So far very friendly and easy to use.

The best email marketing app I ever used. Awesome UI & UX

Definitely one of the easier platforms for email marketing. Worth 10$ a month

Amazing! Easy enough to organize, professional enough to send wonderfully mailings! So happy with this app, planning to upgrade. Thanks to the team everything they have done. I can say that exactly "Better than Mailchimp" in many things. Love & Peace Pinar, from The Happiest Shop Ever www.happiestinc.com

I love the app Very easy to use and fast which is very valuable as a small business owner.

Great app, works as advertised :) We have seen our abandoned cart recover go from 8% on stock Shopify abandoned cart automated email to 20% recovery rate using Omnisend three email abandoned cart series. The newsletter tool is very easy to use!

Easy to use and produces results. Shirt sales increase after an email is sent.

It was very easy to use and I will definitely continue using it!

Super app for those with limited knowledge on sending marketing emails to store subscribers. Templates are easy to work with and can be customized to meet your needs. End result looks very professional. Highly recommended!

Its not free. I paid $150.00 and was not able to send my newsletter as they requested I clean up my email list of which all emails were from subscribers from my website.

Wouldn't be without it. Prefer it over Mailchimp. Would give 5 stars if staff could understand not all stores are the same and would support accordingly.

We have used this app for some time now and its one of our favourites. So east to use and a really helpful team. nothing it to much of a problem for them. The product picker is pure genius and they have a really exciting roadmap for new features. Wouldnt be without it!

I was looking for a good app to improve my email marketing experience with my shopify store. Soundest made it super easy to make professional newsletters and only took me 10 minutes to send out my first campaign. A+

Easy to install and great mail templates. This seems like a great app for sending emails to customers concerning sales and promotions.

We've been using soundest for almost a year now and it works great for our needs. We looked around and for the price you can't beet Soundest, it's easy to use and has all the features the more expensive ones have. it integrates with shopify for us very easily.

The problem I have is I can't share or send by beautiful newsletters to my social media platform.