All reviews

Rating Breakdown

  • 5
    89% (2,625 ratings)
  • 4
    4% (126 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (139 ratings)

Reviews with Text

  • 94% (2,744)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2025

I had to update our review — Omnisend’s support team is simply the best! “Amazing” is another way to describe them. Huge thanks to Baarath, Eduarda, Sanya, Saleh, and Thiago for going above and beyond. Truly the greatest customer service we've ever experienced online!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! Eduarda is passionate about making sure every customer feels supported, and it means the world to see that come through. We’re here to help you keep growing, hassle-free.

5 / 5 Share

Sept. 7, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re grateful for your 5-star rating. Knowing Omnisend is delivering value keeps us focused on driving your success.

5 / 5 Share

Sept. 6, 2025

Store

ZnnGo

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

This app is extremely easy to use and meets all the criteria needed to get your store up an running with the AI assistant.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Excellent marketing platform, innovative, fast-paced updates and excellent support!

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this energizing feedback! 🚀 We’re so glad you’re enjoying the pace of updates and the support behind it all — it’s all about keeping you ahead and supported every step.

5 / 5 Share

Sept. 4, 2025

Omnisend’s customer service—and especially their account managers—are truly outstanding. Our brand works directly with Gintare, and she is always ready to help with any questions. I always feel a high level of support and dedication from the Omnisend team, and their guidance has a real impact on achieving the best results for our brand.

Using app

Almost 6 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for highlighting your experience. We’re glad Gintarė and the team’s support has been impactful in helping your brand achieve strong results. Your success is at the center of everything we do, and we look forward to continuing the partnership.

5 / 5 Share

Sept. 3, 2025

I like the support, the tools, and the interface.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for highlighting support, features, and the interface — those are exactly the areas we focus on so you can run your marketing with ease. Great to know they’re hitting the mark for you!

5 / 5 Share

Sept. 1, 2025

OK I was a bit skeptical because I am a complete noob with servers and such, but Mathías helped me step by step set up the emails and start with my newsletter once again. It's been months inactive, and I was a bit worried about suddenly relaunching it. Thanks for the help! I was using shopify newsletter but it was so limited. Ready to explore omnisend. Good thing knowing customer service is so great :)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

From “skeptical noob” to newsletter relaunch — we’d call that a win! 🎉 Thrilled Mathías could walk you through it and help you get back on track. We’re here to make sure the process stays smooth as you explore everything Omnisend offers. Thanks for trusting us with this next chapter!

5 / 5 Share

Dec. 28, 2025

Very easy to connect to Shopify and setup workflows and automations. This app increased the revenue from our store immediately.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

It’s great to know getting connected with Shopify and setting up workflows felt easy and straightforward. We want to keep things simple so you can spend more time growing your business — appreciate you highlighting this!

5 / 5 Share

Aug. 30, 2025

Intuitive, effortless and a surefire way to build an impactful experience for your community with confidence.

Using app

Over 4 years

Total reviews

4

Average rating

4.8

Developer Reply

What a wonderful way to put it — thank you! It’s great to hear that Omnisend makes building impactful experiences feel simple and confident. That’s exactly the outcome we want for every business we support.

5 / 5 Share

Aug. 29, 2025

Using app

Over 4 years

Total reviews

2

Average rating

4.0

Developer Reply

We appreciate the 5-star review — glad to know we’re meeting your expectations!

5 / 5 Share

Aug. 29, 2025

The integration from existing platform to Shopify was seamless and although only a few weeks in , we are extremely happy with progress to date. The Omnisend team were extremely helpful, knowledgeable and efficient in facilitating integration and continue to support and increase performance.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

It’s wonderful to hear your Shopify integration was seamless and that the first weeks with Omnisend have been so positive. Our team takes pride in making transitions smooth and ensuring performance continues to grow, so your feedback means a lot. We look forward to supporting you every step of the way.

5 / 5 Share

Aug. 27, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Your 5-star rating tells us we’re on the right track. Thanks for trusting us to support your growth!

5 / 5 Share

Aug. 26, 2025

I love it

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Love is a two-way street — we’re feeling it too! Thanks for the awesome feedback.

5 / 5 Share

Aug. 24, 2025

I like the interface a lot. Very user-friendly and the customer service has been great so far.

Store

Banglez

Using app

24 days

Total reviews

5

Average rating

4.8

Developer Reply

We love hearing that the interface has been simple to navigate and that our support team has been there for you along the way. That’s the balance we aim for — easy tools, reliable help.

5 / 5 Share

Aug. 23, 2025

good support team, and fast responding ! thanks

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Support that’s quick and on point — that’s the goal! Thanks for sharing your experience and for letting us be part of your success.

5 / 5 Share

Aug. 22, 2025

Store

Agathos

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

still testing everything out. I really like it so far - simple and gets the job done

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear your first impressions are positive! Thanks for giving it a try — we’re excited to support your next steps as you continue exploring.

5 / 5 Share

Aug. 21, 2025

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5 stars! Let’s keep building your success story.