All reviews

Rating Breakdown

  • 5
    89% (2,569 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,708)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2025

In general, very easy to set up. Otherwise, the support is excellent. I recommend it 100%

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Appreciate the kind words! We’re happy to hear everything ran smoothly and that our support team had your back. Thanks for the full vote of confidence!

5 / 5 Share

June 13, 2025

Awesome app and support team! Integrates into store with ease. Existing subscribers automatically and safely upload. With combined services like SMS, email, and pre-built templates. All without breaking the bank. Making them my go-to app of choice for my business. Thank you, Omnisend!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such a fantastic review! We’re so glad to hear that setup was smooth, your subscribers transferred seamlessly, and that the mix of email, SMS, and templates is delivering real value — without the extra cost. Helping you run your business efficiently (and affordably) is exactly what we’re here for. We’re thrilled to be your go-to!

5 / 5 Share

June 13, 2025

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

That 5-star feeling? We’re soaking it in. Thanks for the love!

5 / 5 Share

June 13, 2025

Making the Switch to Omnisend Was the Best Decision We recently decided to switch to Omnisend, and as beginners, we’re still learning the ropes — but thankfully, they have an amazing support team! Huge shoutout to Baarath, Hunter, and Mathias — all fantastic people, especially Baarath, who’s been incredibly patient and quick to assist me in building our flow. He replies so fast, understands my questions clearly, and even goes the extra mile by creating Loom videos to guide me step by step. All in all, Omnisend is an excellent platform backed by a truly outstanding support team. They never make you feel lost or alone — they’re available 24/7, ready to help you figure things out and answer every question with care. Highly recommended!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the glowing feedback! We're thrilled to hear the switch to Omnisend has been such a positive experience. Starting something new can be overwhelming, so it means a lot to know our support team has helped make things feel clear, calm, and genuinely supported — exactly what we aim for. We're here 24/7, always ready to guide you step by step whenever you need it. Thanks again for the kind words and for choosing Omnisend!

5 / 5 Share

June 12, 2025

Just moved over to Omnisend and finding it a much easier, more intuitive system with more functionality than my previous CRM, Active Campaign. Also the customer support is amazing - massive thanks to Maria helping with some finishing touches!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Now that’s the kind of feedback we love! 🎉 We’re thrilled you’re finding Omnisend more intuitive and full of the features you need — and Maria’s happy dance is probably still going. Thanks for making the switch!

5 / 5 Share

June 12, 2025

Store

PHILIAM

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

No words needed — those five stars say it all. Thanks a ton! ⭐⭐⭐⭐⭐

5 / 5 Share

June 11, 2025

We have used Omnisend for several years now & absolutely love it!! It's so user friendly, has great templates, and connects to customers directly integrated with Shopify!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We love hearing that, and we love having you with us all these years! 😊 Easy to use, smoothly connected to Shopify, and ready-to-go templates? That’s exactly what we aim to deliver. Thanks for growing with us!

5 / 5 Share

June 11, 2025

Enjoy the essay set-up and templates

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We love hearing that! Easy setup and ready-to-go templates mean less time figuring things out, more time growing your business. Thanks for the feedback!

5 / 5 Share

June 11, 2025

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for the 5 stars! ⭐ We’re thrilled you’re enjoying Omnisend.

5 / 5 Share

June 9, 2025

Everything you need to successfully run your business through shopify!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Everything you need? We’ll take that as high praise! 🙌 Thanks for the shoutout — we’re thrilled to be part of your Shopify toolkit.

5 / 5 Share

June 9, 2025

facile à utiliser et de super template

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Merci pour votre avis! Easy-to-use tools and great templates? Sounds like we’re on the right track. Thanks for being with us!

5 / 5 Share

June 9, 2025

Ist super einfach zu bedienen und man bleibt durch die Erklärvideos immer auf dem Laufenden.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für das tolle Feedback! 😊 We’re so glad to hear Omnisend feels easy to use and that the tutorial videos help you stay up to speed. That’s exactly what we’re aiming for — clarity, simplicity, and support when you need it!

5 / 5 Share

June 8, 2025

Thank you very much for Chaymae's support! It's very helpful!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the shout-out! We're thrilled to hear Chaymae’s support hit the mark 🎯. If you ever need a helping hand (or just a friendly chat), you know where to find us!

5 / 5 Share

June 6, 2025

They have an efficient help/support team, who really try not to leaving you hanging and waiting. They do make a real effort to resolve it. Thanks Omnisend.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the thoughtful feedback! It's important to us that no one feels left waiting, and we’re so glad our team could provide the support you needed. We're just a message away whenever you need help!

5 / 5 Share

June 6, 2025

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Five stars and no words? Still speaks volumes — thank you! ⭐⭐⭐⭐⭐

5 / 5 Share

June 5, 2025

Exceptional support system for troubleshooting. Highly recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled to hear our support team delivered when it counted! Thanks for the awesome feedback and for recommending Omnisend!

5 / 5 Share

June 4, 2025

I am writing to provide feedback on my recent interaction with Maria with Omnisend regarding SMS setup and account creation. She truly surpassed my expectations by walking me through the process step-by-step and verifying everything along the way. Maria was extremely helpful and patient throughout our interaction. Her guidance made the setup process smooth and easy to understand. Thank you for having such a knowledgeable and dedicated employee on your team.

Using app

About 6 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for this thoughtful feedback! We’re thrilled to hear Maria made your SMS setup and account creation experience smooth and easy. Her patience and step-by-step guidance truly reflect the kind of support we aim to deliver. We’ll be sure to pass along your kind words — she’ll be honored!

5 / 5 Share

June 3, 2025

Omnisend is a game-changer for any Shopify store. The tools are powerful yet easy to use — and the support? Incredible. If you want reliable email marketing with real human support, Omnisend is it.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

What a review — thank you! 🙌 We love hearing that Omnisend has been a game-changer for your Shopify store. Powerful tools, easy workflows, and real human support — that’s exactly what we’re here for. We’re thrilled to have you with us!

5 / 5 Share

June 3, 2025

So far so good. Once I figured out to remove my website name from the dmarc and dkim records it worked beautifully!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear it's all working well now! Those DNS records can be a bit tricky at first, but once they’re in place — it’s smooth sailing. We’re happy to have you onboard!

5 / 5 Share

June 3, 2025

Has a fair amount of email features for a relatively low price. Their support via email has been great too and very helpful on the occassion I need them.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad you're finding Omnisend packed with features at a fair price. And we love hearing that our email support has been there for you when it mattered. We’re always here if you need us!