Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,887
chart
#63
All reviews
Rating Breakdown
Review RSS Feed
Jan. 26, 2024
Omnisend support is quick and helpful! Agustin was able answer my question with no problem. Thank you!
Jan. 26, 2024
This software is great, all basic functions are free, and it is very seller-friendly. When you encounter a problem, the customer service responds promptly and will help you solve the problem comprehensively, which is great. I would like to give special praise to customer service Dilara, she is really great.
Jan. 25, 2024
I had an issue with linking the correct FB link to my Omnisend account and Barrath stayed with me every step of the way to make sure I completed everything correctly. He even took the time to create screen recordings for me so that I can have a visual walk through. We need more employees like him. Thanks again for all that you do.
Jan. 25, 2024
Kayque has been most helpful in resolving an email verification issue that we had. Quick and intelligent responses. And after hours too!
Jan. 25, 2024
Deniz from the support team was very helpful and assisted me in my problem quickly efficiently. So far I'm very pleased with this app.
Jan. 24, 2024
Very fast and helpful customer service and support. Agustin did an amazing job at helping me resolve my issues today!
Jan. 24, 2024
The customer support is excellent! I had multiple questions on various topics including billing and automatcation, and Agustin was able to quickly answer each one. He even followed up a day later to see if anything else was needed. I sincerely appreciate their continued efforts and responsiveness.
Jan. 24, 2024
Beran was a GREAT help, really appreciate the quick and helpful response provided, and left me with a peace of mind knowing that if I have any questions or concerns, I can reach out to the support anytime, wonderful! The support team is fantastic! Satisfied!
Jan. 24, 2024
I struggled with my untech-savviness for pretty basic issues, but the team has been so helpful ! I partcularly want to highlight Matija's patience and preciseness. You are the MVP here and really, all is back to normal thanks to you! Keep up the amazing work :) and thanks again!
Jan. 22, 2024
Beran is very helpful and patient. And very professional. The problem was solved perfectly.
Jan. 22, 2024
Omnisend has great customer service. Salma was really helpful in answering my queries and solving my problem.
Jan. 21, 2024
I've been happily using Omnisend for the last few years and although there's been some price changes it still continues to perform how I need it to. Further to that, their customer service is excellent, all the team members including Beran and Karine and have been very supportive and helpful ensuring my problems were resolved, thank you.
Jan. 21, 2024
Beran was amazing with helping me. Even sent me a loom so I could understand better. Great app. So much better than Klaviyo. Digging the new flyout and push notifications.
Jan. 20, 2024
Great app that handles it all! The team is phenomenal and always makes sure any issues are handled quickly and efficiency. Beran is great and extremely knowledgeable and also happy to suggest ways to improve our use of their systems/products. Thank you for always making things simple and easy to understand.