All reviews

Rating Breakdown

  • 5
    89% (2,570 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
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5 / 5 Share

June 3, 2025

Has a fair amount of email features for a relatively low price. Their support via email has been great too and very helpful on the occassion I need them.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad you're finding Omnisend packed with features at a fair price. And we love hearing that our email support has been there for you when it mattered. We’re always here if you need us!

5 / 5 Share

June 2, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Your stars are shining bright — and so are our smiles! Thanks for the high-five in rating form. 🙌

5 / 5 Share

June 2, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You didn’t say a word, but that 5-star shoutout says it all. We’re blushing — thank you!

5 / 5 Share

May 29, 2025

I'm doing the free trial. As someone who is not tech savvy, and had paid a handsome amount to get workflow done on Klaviyo, workflow on Omnisend is a piece of cake.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

That’s what we love to hear — simple, intuitive, and no costly setup needed. Thanks for testing Omnisend and trusting us to make things easier. If you ever need support along the way, we’ve got your back!

5 / 5 Share

May 29, 2025

This is great very simple to setup. i also found a great walkthrough on youtube. "https://www.youtube.com/watch?v=fHeNj-yuYxU&t=465s"

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Simple setup? Check. Handy YouTube guide? Double check! Thanks for the kind words and for dropping that link — teamwork makes the dream work. 🙌

5 / 5 Share

May 29, 2025

Omnisend seems great - I'm an artist and I just want to focus on creating stuff and I'm not very patient when it comes to the business-side of things, especially setups regarding emails. The customer-service is friendly and helpful as well. Definitely recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2025

This is a fasntastic app, their customer service is the best of the best. better than any other app. highly recommend it. Update : all of the custome service agent are the best but Mathias is next level. he helped me solve a problem that I was trying to solve for two weeks. thanks Mathias

Store

Flytt

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow — “best of the best”? That absolutely made our day! 🙌 We're so glad you're loving the app and that our customer service stood out from the rest. Thank you for the amazing feedback and the recommendation!

5 / 5 Share

May 27, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

That 5-star feeling is mutual — thanks for the love! 🙌

5 / 5 Share

May 26, 2025

Great email mkt tool with many features and easy to use

Using app

5 months

Total reviews

10

Average rating

3.4

Developer Reply

Great features without the complexity? We call that a win! 😊 Thanks for sharing your experience!

5 / 5 Share

May 25, 2025

Agent Chaymae was really patient and helpful and always available to help with any questions, I am truly happy and satisfied with the support I received, thanks to all the team...:)

Store

Jolivyn

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

venez utilises omnisend vous ne pas regreter

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2025

Johnny from customer service was a big help! He helped me step by step with an issue I had until it was resolve! So far, I am satisfy with Omnisend. The free plan includes a lot of things and it's easy to set up and create a workflow and campaign. It's user friendly and I can design it to my liking.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re so happy Johnny could walk you through the issue and that Omnisend has been working well for you. The free plan is packed for a reason — we love making it easy for users to hit the ground running!

5 / 5 Share

May 23, 2025

Store

VENITHY

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your 5-star rating says it all — thanks for the love and support! 🙌

5 / 5 Share

May 23, 2025

So far as a new user, Omnisend has been really good. The learning curve is gentle. After setting up a Workflow, you're good to go.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We love hearing this — getting started shouldn’t be a headache, and we’re glad it wasn’t! 🙌 Thanks for giving Omnisend a try — we’re excited to keep making things intuitive and effective as you dive deeper in.

5 / 5 Share

May 22, 2025

Amazing. Best Automation App. Customer Service is incredible. Highly Recommend this App.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Best automation app and incredible support? We’ll take it! 😄 Thanks so much for the high praise and the recommendation — it means a lot!

5 / 5 Share

May 21, 2025

Excellent customer service and it is useful for us in sending the emails to subscribers.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Excellent service and email results? That’s exactly what we aim for! 🙌 Thanks for the feedback — we’re happy Omnisend is making a real difference for your team.

5 / 5 Share

May 20, 2025

Je suis très satisfait du service client d’Omnisend ! Même à 23h30, l’équipe a su me répondre rapidement et efficacement. Un grand merci à Eduarda, qui a été particulièrement à l’écoute, réactive et bienveillante. C’est rare d’avoir un support aussi disponible à une heure aussi tardive. Merci encore pour votre professionnalisme je recommande sans hésiter !

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour si positif ! We’re so glad to hear that Eduarda was able to assist you quickly — even late into the evening! Providing timely, attentive, and genuinely helpful support is exactly what we aim for, no matter the hour. Thank you for the recommendation and for choosing Omnisend!

5 / 5 Share

May 17, 2025

Eduarda was super helpful and fixed our issue immediately. Would highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Now that’s what we call immediate support! 🚀 Huge shoutout to Eduarda for jumping in and getting it fixed without missing a beat. We're so glad she made your day a little easier — thank you for the kind words and the recommendation!

5 / 5 Share

May 15, 2025

Great app! Exactly what I needed

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Perfect match? Sounds like it! 🙌 Thanks for the kind words — we’re glad you found us!

5 / 5 Share

May 14, 2025

Honestly, this probably one of the best newsletter programs I have used. And whenever I encounter a problem, their support team is on it and resolves it quickly. Saleh is one of their support staff, and was quick to respond, check out the issue, and resolve it. Thank you, Saleh, and Omnisend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear Omnisend stands out as one of the best newsletter platforms you've used, that means a lot to us. And big kudos to Saleh for jumping in, sorting things out quickly, and making sure everything ran smoothly. We'll be sure to pass along your shoutout, he'll love it! We're here anytime you need us.