All reviews

Rating Breakdown

  • 5
    89% (5,253 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

Jan. 19, 2024

Great and prompt support offered by Kayque to complete the Domain Authentification steps!!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Maria and Karine were amazing helping to resolve my issue. They are extremely patient and polite. They even recorded video to show me the steps. Basically they wouldn't give up until I got what I wanted. Five star service!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Great app and great support team. I just finished chatting with Salma who was very very helpful, professional and polite. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

I think Omnisend is the smothest platform to deal with in the sms and email world, and their 24/7 chat team is very helpful as well. My assistant was Karine, she helped me resolve my problem when I thought there was no way.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great service from Matja

Store

PRATI

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Super easy to use. Great customer support! Matija was super helpful!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

great. very helpful.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Sanya was the greatest customer service experience I have ever had. Even through me wanting to give up on my problem, she stuck it through and really helped me out. Something that takes days for other people having to go through shopify support etc.. Sanya helped me solve in 5 minutes, EVEN LESS!! thank you so much Sanya!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Kayque Was extremely helpful and guided me through what i needed to do, step by step!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Amazing support with the up and coming changes! thank you so much to Kayque 10 stars for helpfulness!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Karine was a great help and so far the app has been amazing!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Just subscribed to Omnisend... Great first experience! Had an issue with the currency setting that was immediately solved in lightning speed by Augustin :-) Thanks a million

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Sila was a very great help to me. I could never have done the changes without her! Top customer service! Thank you ! Happy customer:-)

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Matija is the best Customerservice!! Best App Thank You Guys!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

This app works very well. You can closely contact with your customers to form remarketing. It helps very much in the turnover of the website. At the same time, thank you very much for sanya's patience to explain, solve a lot of operational problems.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

We have been using Omnisend for years now for our ecommerce store. We are very pleased with the email design, segmentation, automation capabilities and what's more they also have an excellent customer service. Most recently I needed to reach out to their customer support team regarding a new form I was building and Maria was an absolute superstar to answer all my questions in no time.

Store

Pippadu

Using app

Over 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Very good feelings with this application and with the support service offered by Karine. Recommendable

Store

KUORI

Using app

6 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Great app. Highly recommend. The support team is great. I had a issue but Maria from Omnisend support team helped me immediately. Thank you!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

The app is very nice and the interface is user-friendly! The customer service is also very friendly and supportive. Beran was real nice and was part of the team that helped me get my toll-free number verified. I am more likely to recommend Omnisend than any other app.

Store

Yonovus

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

I would like to thank Beran for his outstanding support in resolving the issue. His expertise and helpfulness have been invaluable in helping me handle the situation. His clear explanations and patient approach have made the support process extremely pleasant. Thank you very much, Beran, for your professional and efficient assistance!

Store

ALUNAS

Using app

About 1 month

Total reviews

2

Average rating

5.0