Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,935
chart
#135
All reviews
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Jan. 25, 2026
Thank you for the 5-star rating. We’re happy to support your growth with simple, reliable marketing tools.
Jan. 25, 2026
Thank you for the 5-star rating. We’re glad Omnisend is supporting your marketing efforts and growth.
Jan. 25, 2026
Good afternoon, I had a few issues with the installation. Mathias from customer service was super helpful; thank you on behalf of the ROLLEMAN lifestyle team.
Thank you for sharing your experience. We’re glad Mathias could help resolve the installation issues and get everything set up smoothly so your team can move forward with confidence.
Jan. 24, 2026
The best there is...forget about the other email campaigners.
Thank you for the kind words. We’re glad Omnisend is delivering a strong experience and supporting your marketing as you grow.
Jan. 24, 2026
Outstanding customer support! Eventhough i am on the free plan atm, i was helped within 60min and the support engineer was very kind and patient with me. I appreciate it and would consider paying for the upgrade once I need to scale my business.
Thank you for the feedback. We’re pleased our team could assist promptly and provide a positive experience. We’re here to support you as your business grows and your needs evolve.
Jan. 22, 2026
Thank you for the 5-star rating. We’re happy to support your growth with reliable and easy-to-use marketing tools.
Jan. 22, 2026
Thank you for the 5-star rating. We’re glad Omnisend is supporting your marketing efforts and helping your business grow.
Jan. 22, 2026
Tres bonne application,fortement recommandée.
Merci pour votre retour. We’re glad Omnisend is delivering a strong experience and supporting your marketing efforts as your business grows.
Jan. 20, 2026
A great product indeed. Omni Bot is extremely helpful, providing solutions within seconds.
Thank you for the feedback. We’re glad Omni Bot helps you find solutions quickly, making it easier to stay productive and support consistent growth.
Jan. 18, 2026
very god app
Thank you for the kind words! We’re happy Omnisend is delivering a great experience and helping your business grow.
Jan. 16, 2026
Wow Omnisend! What an amazing experience I'm having with Omnisend, it's so straightforward and at the same time so powerful. Here, there is a learning curve, but everything is so easy to use that smoothes the curve. I simply love it. Thank you to the team behind Omnisend, you did a great job.
Thank you for sharing your experience. We’re glad Omnisend strikes the right balance between power and ease of use, making it possible to grow into more advanced features without unnecessary friction. Helping teams work efficiently while scaling their marketing is exactly what we aim for.
Jan. 14, 2026
Thank you for the perfect rating. We’re happy Omnisend is helping streamline your email and SMS marketing.
Jan. 14, 2026
We recently integrated Omnisend for email and SMS marketing on our Shopify store IKONIAN, and the experience has been excellent so far. The platform is very intuitive, well designed, and makes it easy to set up professional email flows, pop ups, and automations without feeling overwhelmed. The email editor is clean, fast, and flexible, and the built in templates are actually usable out of the box. What really stands out is how smoothly Omnisend integrates with Shopify and how clearly everything is laid out from subscriber growth to campaign performance. It feels like a tool built specifically for ecommerce, not a generic email platform. We’re still early in our journey, but onboarding has been smooth and support has been responsive. Definitely a solid choice for brands looking to grow with email and SMS marketing.
Thank you for sharing your experience. We’re glad Omnisend’s intuitive design, ecommerce-focused features, and Shopify integration are making it easy to set up flows, automations, and campaigns without unnecessary complexity. It’s great to hear onboarding has been smooth and support responsive as you begin scaling your email and SMS marketing.
Jan. 14, 2026
Beran is a legend. He happily walked me through the changes needed instead of just forcing me to read the articles. To be honest one of the reasons I was reluctant to move from Klavyio to Omnisend was the difference in the support level. But this helped us finalise our decision. Great work!
Thank you for sharing this. We’re pleased that Beran and our support approach helped remove uncertainty during your transition and made the decision to move forward feel confident. Providing clear, hands-on guidance is an important part of supporting teams as they grow with Omnisend.
Jan. 13, 2026
Omnisend has been a breeze and a huge breath of fresh air since we started to use it. We come from Klaviyo, and now we regret spending so much time, energy, lost nights and even money (although the money is the least important part) with Klaviyo, which is an outdated, clunky, and nearly impossible to use app (due to it's counterintuitiveness). But, in a way, I don't regret trying Klaviyo because now I know that I haven't missed anything by moving away from Klaviyo. So, if you're unsure, if you see most people online recommending Klaviyo, I say go for it, try it for yourselves for a couple of months, and then try Omnisend. - and I say this as a marketing manager working in marketing for nearly 20 years now. Klaviyo may be marginally more powerful in a few aspects, specifically, some extra segmentation features, and some extra flow logics and triggers/hooks - but these extra things are so marginal that you'll probably never use them unless you're some sort of a large corporate brand selling over multiple markets/countries, and coming up with some unnecessarily complicated campaign logics. Omnisend can do 90-95% of all that already, and they're improving every day. As a store and business owner, you'll spend most of your time in the marketing platform. If that's not a pleasure to work with, then you'll curse yours days. Omnisend will make you love your job again - that nice and easy and straightforward is to work with it. Omnisend's customer service is top. Always available within minutes, and always knowleadgeable and helpful. Klaviyo, literally, has no customer service (despite claiming they're the more advanced solution, and charging a higher premium for their service) other than 24 hour email - and most of the times they just give you basic/generic links to their help files, or just outright tell you they can't help you and that you need to hire your own developer or whatever - unnaceptable. Not to mention that Omnisend is fairly more affordable, and offers a much better deal on SMS plans too.
Thank you for taking the time to share such a detailed perspective. We’re glad Omnisend has been a positive change and that the platform’s usability, reliability, and support have made day-to-day marketing more enjoyable and efficient. Helping teams focus on meaningful work, without unnecessary complexity, while delivering strong results is exactly what we aim to do for growing businesses using Omnisend.
Jan. 13, 2026
Thanks for the 5 stars! We look forward to continuing to support your growth.
Jan. 12, 2026
Incredible customer service. Thank you for your help today team.
Thank you for sharing your experience. Providing reliable, responsive support is an important part of helping our customers stay focused on their growth.
Jan. 9, 2026
We appreciate the 5 stars! It’s great to know Omnisend is delivering value as your business continues to grow.
Jan. 9, 2026
Best email marketing I've ever used. even odd how missed it so far.
Thank you for the kind words. We’re glad Omnisend is delivering a strong email marketing experience and supporting your work effectively.
Jan. 9, 2026
Highly recommended EDM plugin. Their support is also very patient; they will provide best assistance regardless of whether you upgrade your plan or not.
Thank you for the recommendation. We’re glad Omnisend is making your email marketing easier and that our support team has been there to help every step of the way, no matter your plan.