All reviews

Rating Breakdown

  • 5
    89% (2,570 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
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5 / 5 Share

April 26, 2025

Use Omnisend and Grid & Pixel (App ) in combo- makes life so much easier for solo small business owners with no marketing backgrounds !! Totally worth it! Can send amazing first class emails in under 5 minutes!

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the amazing feedback! 🙌 We love hearing that Omnisend (especially paired with Grid & Pixel) is making life easier for solo business owners — exactly what we hope for! First-class emails in under five minutes? That’s the kind of time-saving win we’re all about. Thanks again for the kind words and for letting us be part of your journey!

5 / 5 Share

April 26, 2025

Excellent customer service. As a small business owner, it is important to be able to get answers as quickly as possible. Omnisend were super efficient and responded within minutes, even on weekends! Thanks for the great service!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're so glad we could be there for you quickly — weekends included. As a small business owner, your time is valuable, and it’s great to hear that we could help when it mattered most. Fast, efficient support is exactly what we aim for. Thanks again for trusting Omnisend — we’re cheering you on every step of the way!

5 / 5 Share

April 25, 2025

Baka has been very delightful and helpful in assisting me in checking that I'm all good as I got confused after receiving the email from Omnisend that my app wasn't working well due to the banner on my webstore.

Using app

Over 7 years

Total reviews

31

Average rating

4.8

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear that Baka was able to help clarify things and make sure everything was running smoothly. Confusion happens, but having someone patient and helpful by your side makes all the difference — and we’re so glad Baka could be that for you. We'll be sure to pass along your feedback — it's going to make their day!

5 / 5 Share

April 24, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Five stars and no words? We’ll take it — and we’re smiling big! ⭐⭐⭐⭐⭐ Thank you!

5 / 5 Share

April 24, 2025

Great customer service. I had an issue, they sent me what I need to do and then also followed it up.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so happy to hear that our team was able to quickly guide you through the issue and follow up to make sure everything was sorted. That’s exactly the kind of support we aim to deliver — clear, helpful, and always with a second check-in. Thanks again for sharing your experience with us!

5 / 5 Share

April 23, 2025

Saleh did a great job with assisting with making sure my welcome automations were set-up correctly by providing screenshots of the steps to implement.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for sharing your experience! We're happy to hear that Saleh made the setup process smooth and easy, especially with those step-by-step screenshots. It’s always our goal to make sure you feel supported and confident with every part of your automation journey. We’ll be sure to pass along the praise!

5 / 5 Share

April 19, 2025

SOOOOO easy to use. I love it!

Using app

2 months

Total reviews

10

Average rating

5.0

Developer Reply

SOOOOO happy to hear that! 😄 Thanks for the awesome review — we’re glad you’re loving the experience.

5 / 5 Share

April 19, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You may have skipped the words, but those stars made our day. Thanks so much! 🌟

5 / 5 Share

April 18, 2025

Maria was super helpful and walked me through everything with patience and kindness and I was able to solve all of the issues that we were having. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear that Maria was able to guide you through everything with patience and care — she’s truly one of a kind. We’ll be sure to pass this along (and probably make her day in the process!). So glad everything was resolved smoothly — don’t hesitate to reach out anytime!

5 / 5 Share

April 18, 2025

Smooth process and very user friendly for newcomers and transitioners alike!

Store

INACHAR

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Now that’s what we love to hear — smooth, simple, and friendly from the start! 😄 Thanks so much for the kind words. Whether you're just starting out or making the switch, we’re glad Omnisend made the transition an easy one!

5 / 5 Share

April 18, 2025

Service de chat très réactif ! Le chat Omnisend à parfaitement répondu à mes attentes ! Merci beaucoup pour votre aide.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif! We're so happy to hear that our chat support met your expectations and was able to help quickly and effectively. Fast, helpful support is something we truly care about — thank you for taking the time to share your experience!

5 / 5 Share

April 17, 2025

I would recommend Omnisend as it helps gaining new customers and the possibility to offer them promotions.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

New customers + great offers = a combo we’ll never get tired of. Thanks for the kind words — we’re thrilled Omnisend is helping make it happen for you!

5 / 5 Share

April 17, 2025

Nice. Easy to use! Awesome Templates. Excellent Price.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Now that’s a review with range — short, sweet, and packed with compliments! 😄 We’re so glad you're enjoying the templates, ease of use, and price. Thanks for the kind words

5 / 5 Share

April 17, 2025

Thiago was quick to help on my discount question

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Speedy support is our thing, and Thiago nailed it! Thanks for the kind shoutout — discount dilemmas don’t stand a chance around here. 😉

5 / 5 Share

April 16, 2025

I've contacted Omnisend support many times and I've always had the best experience. Super happy with this app!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Always the best experience? Now that’s music to our ears! 🎶 We’re so glad our support team’s been there for you each time — and even happier to hear you're loving the app. Thanks a ton for sharing the love!

5 / 5 Share

April 16, 2025

Omnisend is a very good platform, convenient and has many functions. Especially their customer support service, Beran and Danyu Zhong have helped me a lot, thank you, thank you Omnisend!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Your message made our day — thank you! It’s wonderful to hear that Omnisend’s features are working well for you, and we’re especially proud to hear how helpful Beran and Danyu Zhong have been. We’ll make sure they see this (and possibly get a round of applause on our end 👏). Thank you for the double thank-you — we’re lucky to have customers like you!

5 / 5 Share

April 15, 2025

The support is amazing, and the features are easy to learn.

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We’re thrilled to hear that the support team has impressed you and that the features have been easy to pick up. That’s exactly what we’re aiming for — powerful tools that don’t require a tech manual and real people ready to help when you need it. We’re so glad to have you with us and can’t wait to see what you create next!

5 / 5 Share

April 14, 2025

Works as it should!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

No bugs, no drama, just doing its thing — love to hear it! We're so glad everything’s running smoothly on your end. Thanks for the review and for being part of the Omnisend community!

5 / 5 Share

April 13, 2025

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Your stars just lit up our day — thanks for the silent but powerful feedback! 🌟

5 / 5 Share

April 12, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Short, sweet, and shining bright — thanks for the 5 stars! You just made our day.